Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,879 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,879 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Very fast delivery, everything came within 1 day and its in pristine condition. However it didn't come with a sim slot unlocker (that thin stick) thats needed to open the sim card tray. This has left me to go and get it open in a phone shop. Would have been beneficial if that was included. Besides that though, very good delivery!”

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(Apple IPhone 11 64GB Product Red Refurbished) - Posted 3 years ago

“Simple and straightforward and more importantly, the cheapest deal out there. I ended up with more of everything for much less.”

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(Google Pixel 6 128GB Stormy Black) - Posted 3 years ago

“Cannot fault the process from ordering to delivery!”

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(Apple IPhone 13 128GB Midnight) - Posted 3 years ago

“Little bit costly compare to another”

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Posted 3 years ago

“Abcdefghijklmnop”

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Posted 3 years ago

“Very intuitive experience and extremely quick decision.”

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(Apple IPhone 13 128GB Blue) - Posted 3 years ago

“Really easy to use website, fast delivery, good communication to keep you updated throughout the process.”

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(Google Pixel 6 128GB Kinda Coral) - Posted 3 years ago

“Lovelly”

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(Apple IPhone 13 Pro Max 128GB Alpine Green) - Posted 3 years ago

“Swift delivery, good job guys”

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(Apple IPhone 13 Pro Max 128GB Sierra Blue) - Posted 3 years ago

“Very good service 👌 staff very friendly”

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(Apple IPhone 13 Pro Max 128GB Silver) - Posted 3 years ago

“Very good service. Got a good deal on iphone 13 pro. Friendly customer support.”

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(Apple IPhone 13 Pro 256GB Sierra Blue) - Posted 3 years ago

“Lady I spoke to was so helpful and friendly. Got the phone I wanted on a plan to suit me”

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(Samsung Galaxy A53 5G 128GB White) - Posted 3 years ago

“Very smooth, easy transaction. Customer service helpful with exchange when I decided to change phone. Great service.”

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(Apple IPhone 13 128GB Green) - Posted 3 years ago

“To be fair they are better than carphone warehouse,, the deal I got was better than straight from Vodafone,,, awesome”

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(Xiaomi Redmi Note 11 128GB Graphite Grey) - Posted 3 years ago

“Very happy with the fast service you provide would highly recommend to others 👌🏼👌🏼”

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(Apple IPhone 13 Mini 128GB Blue Refurbished) - Posted 3 years ago

“Very smooth and efficient way of getting a mobile contract, from a good choice of networks at a fair price comparison to other sites, even better that the actual network sites prices.”

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(Apple IPhone SE 64GB Starlight) - Posted 3 years ago

“Easy to order very next day delivery”

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(Apple IPhone 13 Pro Max 128GB Silver) - Posted 3 years ago

“Laughable customer service that when hearing of my unactivated/faulty SIM card asked me to call the phone, then call from the phone - I had to remind them the SIM was faulty. They then promised it would be fixed in 5 days. Needless to say it wasn't. I emailed to complain and was told they were now unable to activate the SIM, so a week of owning a new phone without being able to use it. Bafflingly they then ran another credit check before sending my new SIM - which due to being my 3rd/4th in a week - was declined. They then demanded the phone sent back to them, which I'm in no hurry to do. Absolute shambles of a company - AVOID!”

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(Google Pixel 6 128GB Stormy Black) - Posted 3 years ago

Hi, We are sorry to hear about all the issues that you have experienced with your order. So that we can investigate this further or if you require assistance with this still, please could you email us at Reviews@mobiles.co.uk. Thanks, Kash

Posted 3 years ago

“Brilliant service and fast delivery highly recommend”

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(Xiaomi Redmi Note 11 Pro 5G 128GB Atlantic Blue) - Posted 3 years ago

“An unbeatable deal and very fast service, will definitely use again”

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(Apple IPhone 12 64GB Black) - Posted 3 years ago

Mobiles.co.uk is rated 4.7 based on 37,879 reviews