Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,825 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,825 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the fast service you provide would highly recommend to others 👌🏼👌🏼”

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(Apple IPhone 13 Mini 128GB Blue Refurbished) - Posted 3 years ago

“Very smooth and efficient way of getting a mobile contract, from a good choice of networks at a fair price comparison to other sites, even better that the actual network sites prices.”

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(Apple IPhone SE 64GB Starlight) - Posted 3 years ago

“Easy to order very next day delivery”

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(Apple IPhone 13 Pro Max 128GB Silver) - Posted 3 years ago

“Laughable customer service that when hearing of my unactivated/faulty SIM card asked me to call the phone, then call from the phone - I had to remind them the SIM was faulty. They then promised it would be fixed in 5 days. Needless to say it wasn't. I emailed to complain and was told they were now unable to activate the SIM, so a week of owning a new phone without being able to use it. Bafflingly they then ran another credit check before sending my new SIM - which due to being my 3rd/4th in a week - was declined. They then demanded the phone sent back to them, which I'm in no hurry to do. Absolute shambles of a company - AVOID!”

Helpful Report

(Google Pixel 6 128GB Stormy Black) - Posted 3 years ago

Hi, We are sorry to hear about all the issues that you have experienced with your order. So that we can investigate this further or if you require assistance with this still, please could you email us at Reviews@mobiles.co.uk. Thanks, Kash

Posted 3 years ago

“Brilliant service and fast delivery highly recommend”

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(Xiaomi Redmi Note 11 Pro 5G 128GB Atlantic Blue) - Posted 3 years ago

“An unbeatable deal and very fast service, will definitely use again”

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(Apple IPhone 12 64GB Black) - Posted 3 years ago

“Easy to used, quick delivery”

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(Google Pixel 6 Pro 128GB Stormy Black) - Posted 3 years ago

“Good phone”

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Posted 3 years ago

“Can't fault them, had the phone I wanted, very quick delivery”

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(Samsung Galaxy Z Flip3 5G 128GB Black) - Posted 3 years ago

“Great service, cheaper than anywhere else. Next day delivery even on a Sunday! Very happy.”

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(Samsung Galaxy A53 5G 128GB Blue) - Posted 3 years ago

“I really loved their service. I have tried with some other options as well from where I only got disappointed. But Mobiles.co.uk made my wish come true within 24 hours. I am not kidding. I am highly recommending Mobiles.co.uk SATISFIED!! HAPPY!! Will definitely purchase again soon.”

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(Apple IPhone 13 Pro Max 128GB Alpine Green) - Posted 3 years ago

“Didn't receive handset”

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(Samsung Galaxy Z Flip3 5G 128GB Black) - Posted 3 years ago

Hi, We are sorry to hear that you didn't receive the order and we would like to check this out to see what has gone on. So that we can take a look into this, please can you email us at Reviews@mobiles.co.uk and we will get back to you as soon as possible. Regards, Kash

Posted 3 years ago

“Order came fast no problems at all.”

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Posted 3 years ago

“Fast and seamless transaction , delivered in less than 24 hrs”

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(Apple IPhone 13 Pro 256GB Alpine Green) - Posted 3 years ago

“Got my phone and sim on the given date”

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(Apple IPhone 13 128GB Green) - Posted 3 years ago

“Fast delivery, good deal no problems.”

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(Google Pixel 6 Pro 128GB Cloudy White) - Posted 3 years ago

“100% would buy from here again, amazing deals and very fast services”

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(Apple IPhone 13 Pro Max 256GB Alpine Green) - Posted 3 years ago

“Fantastic online service from mobiles.co.uk website so easy to use and so informative.”

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(Samsung Galaxy A52s 5G 128GB Black) - Posted 3 years ago

“Received device. Excellent delivery time of product. Just not able to use the sim card which is stupid”

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(Samsung Galaxy A22 5G 64GB Grey) - Posted 3 years ago

“Great service would use again”

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(Apple IPhone 13 Pro 128GB Graphite) - Posted 3 years ago

Mobiles.co.uk is rated 4.7 based on 37,825 reviews