Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,822 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Easy upgrade, good value, quick and great conms”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“I have used mobiles.co.uk for many years dating back the the early days of cashback , they always offer very good prices and the cashback claim system is easy and fairly forgiving as you have plenty of time in which to make a claim which is simple to do online with quick feedback and payment of valid claims”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“At this point I have no idea how well anything will work, my SIM won't become active for a few more days, even though it arrived last week. I have had multiple emails from Mobiles.co.uk but the SIM came from I.D. Mobile - so who am I with?! The cost is 1/3 of what I was paying for a sim-only contract (it would have been gal, but my previous provider just couldn't help raking my eyes on a monthly basis for 1/6 of the data available in this current plan. I've never switched phone providers and kept my number before, so I'll revisit this review when I actually have something to say.”

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Posted 1 year ago

Hello John Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issue with your order and I appreciate how disappointing this must be for you. Thank you for taking the time to speak to me today, I will be in contact with you as discussed. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Highly recommend.. great affordable deals..”

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Posted 1 year ago

“I found the website really easy to find the deal I wanted. Communication from the company was great as I kept up to date.”

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(Samsung Galaxy S23 128GB Phantom Black) - Posted 1 year ago

“I used money saving expires " mobile finder" tool and a link took me to mobiles.com straight into checkout for the model I had selected. Unfortunately a different model was sent to me which I returned without opening the box and I'm still waiting for a refund.”

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Posted 1 year ago

Hello Archobald Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry to hear the issue with your order and your return, I appreciate how disappointing this must be for you. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Excellent service! Very easy purchase process.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Used Mobiles.co.uk for one of my Son's SIM in 2023. This year its me and my wife who have new SIMs, after comparing with other Vendors, used Mobiles.co.uk again as best value and service.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Simple information and instructions easy to follow very happy with service”

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(Samsung Galaxy S23 128GB Phantom Black) - Posted 1 year ago

“Great deals on phones with quick and easy purchasing on great products.”

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Posted 1 year ago

“very easy to use, very efficient”

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Posted 1 year ago

“Great service, straight forward and easy. Had a few mobiles from this site for myself and family members.”

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Posted 1 year ago

“Amazing product you really get your money's worth”

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Posted 1 year ago

“Apart from spelling my name wrong I'm happy with purchase -- LINDA JONES”

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Posted 1 year ago

Hello Linda Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issue with your name and I'm pleased this has now been updated. Thank you for taking the time to speak to me today. Kind regards Roshni | Mobiles.co.uk

Posted 1 year ago

“I did like the service other than the delay of delivery.”

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Posted 1 year ago

“Easy to use. No issues at all.”

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Posted 1 year ago

“I was directed to id mobiles by Martin Lewis’s best deals recommendation. Happy with monthly fee. Service has been smooth to date .”

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Posted 1 year ago

“Quick and easy.”

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Posted 1 year ago

“Great customer service, arrived on time, what more can you ask for.”

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Posted 1 year ago

“Always a pleasant experience at mobiles.co.uk. Good range of well-priced options for phones and SIMs. Orders processed and dispatched promptly. Never had a problem in 10 years of using this website.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,822 reviews