Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,878 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Seriously awful”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

Hello Muhammad Thank you for your review I’d like to apologise for your experience. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 1 year ago

“Easy to deal with. First class quick delivery.”

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Posted 1 year ago

“Purchasing was quick and easy.service after purchasing was excellent. They sent prompt confirmations and let me know exactly when my phone would arrive.”

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(Samsung Galaxy S23 Plus 256GB Phantom Black) - Posted 1 year ago

“I cannot find my invoice number to register my PAC number BTC522331, My ID 131573300”

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(Id-sim-only-deals) - Posted 1 year ago

Hello Richard Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear you’re having issues porting your number. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 1 year ago

“Excellent service keep me updated on order very pleased”

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(Motorola Edge 40 Neo Black Beauty) - Posted 1 year ago

“Perfect from start to finish”

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(Motorola Edge 40 Neo Black Beauty) - Posted 1 year ago

“Good fast delivery”

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Posted 1 year ago

“Excellent price and delivery”

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Posted 1 year ago

“Simple, effective and great valule”

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Posted 1 year ago

“I placed my order on 16th Feb it is now 20th Feb and I still haven't received it”

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(Id-sim-only-deals) - Posted 1 year ago

Hello Sandra Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Very easy and fast purchase transactions. Thank you”

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(Id-sim-only-deals) - Posted 1 year ago

“Great price, fantastic delivery service. What's not to like?”

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Posted 1 year ago

“Faultless and efficient service, probably the best service I’ve ever had for anything.”

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(Samsung Galaxy S24 128GB Cobalt Violet) - Posted 1 year ago

“Great offer on a SIM which I took up. Quick delivery. Now, unfortunately being bombarded with emails asking me to accessorize my "new phone" (didn't buy a phone - SIM only) and giving me details of Black Friday deals from 2022!”

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(Id-sim-only-deals) - Posted 1 year ago

“Hopeless. I'm a new customer but I can't even access my account”

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Posted 1 year ago

Hello Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear you’re having difficulties accessing your online account. Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. Kind regards Chris | Mobiles.co.uk

Posted 1 year ago

“Delivered in 24 hours!!!”

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(Apple IPhone 12 64GB White) - Posted 1 year ago

“I was quite skeptical at first Now I'm sure it's a good company”

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(Samsung Galaxy A04S 32GB White) - Posted 1 year ago

“Smooth process. Quickly upgraded on Vodafone. Used before and they had honoured cashback see no issues this time”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“very good efficient and fast service”

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(Apple IPhone 15 128GB Black) - Posted 1 year ago

“Really easy to pick phone and contract off the Web site . Customer service was really easy to help you out if you do have a problem and the delivery was really fast . Hope the rest of the service is just as good I would recommend you to me friends and family to come away from the big phone network”

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(Samsung Galaxy S23 FE 256GB Mint) - Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,878 reviews