Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,878 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Renewed a number of times with Vodafone contract, excellent prices, no problems with cashback offers”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Quick and easy to use can’t fault”

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Posted 1 year ago

“Seamless too all the effort out of buying a mobile phone, also the best deal ever”

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Posted 1 year ago

“It’s good 👍”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“Ordered my mobile with sim and it was delivered the next day by courier. Also had a follow up phone call from a member of staff from mobiles.co.uk to see if I was happy with the device and if I had any questions or need any additional help.”

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(Motorola Razr 40 256GB Summer Lilac) - Posted 1 year ago

“The cash back was not worth the hassle to redeem. Didn't like having to give my details into a company I don't know nothing about.”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

Hello James Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry your unhappy with the cashback offer and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“I always find I leave things to my sons when needing new phones, I don't understand half what is on offer. My sons find it easy an where able to explain most to me. Main thing is I'm pleased with the outcome, an am managing to operate it lot easier than first thought. So must have been easy to use.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Easy and pleasant process”

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Posted 1 year ago

“Good SIM only deal, and prompt delivery”

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Posted 1 year ago

“Easy to navigate website, great choice of phones and deals, really quick delivery.!”

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Posted 1 year ago

“Absolutely fantastic service would recommend to anyone”

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Posted 1 year ago

“First class”

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(Apple IPhone 15 128GB Black) - Posted 1 year ago

“Very poor customer service. Very slow delivery.”

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Posted 1 year ago

Hello Ali Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issues you've had with your order and I appreciate how disappointing this must be for you. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Great product/ service, never had any issues.”

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Posted 1 year ago

“It was quick and easy and omg fast delivery 👍up for that everything came no problem at all”

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(Apple IPhone 13 128GB Midnight) - Posted 1 year ago

“Easy upgrade, good value, quick and great conms”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“I have used mobiles.co.uk for many years dating back the the early days of cashback , they always offer very good prices and the cashback claim system is easy and fairly forgiving as you have plenty of time in which to make a claim which is simple to do online with quick feedback and payment of valid claims”

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(Vodafone-Sim-Only-Deals) - Posted 1 year ago

“At this point I have no idea how well anything will work, my SIM won't become active for a few more days, even though it arrived last week. I have had multiple emails from Mobiles.co.uk but the SIM came from I.D. Mobile - so who am I with?! The cost is 1/3 of what I was paying for a sim-only contract (it would have been gal, but my previous provider just couldn't help raking my eyes on a monthly basis for 1/6 of the data available in this current plan. I've never switched phone providers and kept my number before, so I'll revisit this review when I actually have something to say.”

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Posted 1 year ago

Hello John Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issue with your order and I appreciate how disappointing this must be for you. Thank you for taking the time to speak to me today, I will be in contact with you as discussed. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Highly recommend.. great affordable deals..”

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Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,878 reviews