Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,973 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Good value package on the phone, data etc. £100 Currys gift coucher promised and undelivered still after 4 months. After managing to get through to the customer support team and having a call raised - still nothing. Also some problems with the phone when first purchased and a ridiculous journey to get it sorted. The poor service I have received is not due to the people who I have dealt with but because of disconnected processes.”

Helpful Report

Posted 2 years ago

Hi Chris Thank you for your review, I'm pleased to hear you have now received your Currys voucher. I apologise again for the delay with this. Kind regards Amy -Mobiles.co.uk

Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“It's far too early for you to be asking for a review. I haven't even be connected yet, so you are only getting one star becasue you are hassling me for information before I've even made a call. Ask me again in 3 months. I know it's all the rage to use your customers as advertising in these kinds of reviews, but it's best to wait until they've actually received a service.”

Helpful Report

(Id-sim-only-deals) - Posted 2 years ago

Hello Richard Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry to hear the review email has been sent early and I understand the feedback given, please feel free to update your review in 3 months’ time if you are happy with the service given. Kind regards Roshni | Mobiles.co.uk

Posted 2 years ago

“An upgrade cut off my current SIM card within a couple of hours and I now have to wait '3-5 working days' before a new one arrives and I can use my phone again. No one at the company is able to help.”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Very helpfull assistant”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“The customer service was great and they helped find alternatives very good overall”

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Posted 2 years ago

“Great price and service, ridiculously quick delivery: I ordered 19.45 in the evening, had phone by 10.30am the next day.”

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Posted 2 years ago

“Order a week ago and still nothing.”

Helpful Report

Posted 2 years ago

Hello Thomas Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear your order hasn’t arrived. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 2 years ago

“Easy to use and quite competitive in prices. Have been using the service quite reuglarly for 4+ years now”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Greatest company ever”

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(Apple IPhone 15 512GB Black) - Posted 2 years ago

“Great deal, very quick and simple to complete”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Good experience”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Very fast, great deal”

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(Apple IPhone 11 64GB White) - Posted 2 years ago

“Order new phone and contract SIM card not activated what is use of you sending phone and SIM when SIM is not ready to use will have to wait 72 hours for SIM activation if I knew this would have gone to Vodafone direct.”

Helpful Report

(HONOR 90 256GB Black) - Posted 2 years ago

Hello Ramzan Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your SIM card and I appreciate how disappointing this must be for. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“Very straightforward and easy to use,lots of information and deals.”

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(Id-sim-only-deals) - Posted 2 years ago

“Amazing Team,”

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(Apple IPhone 15 Pro 256GB Black Titanium) - Posted 2 years ago

“Super quick and easy to upgrade SIM only deal.”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Timely order and best price on the internet. What’s not to like plus £75 to any referred friends. Woooo I’ve just done a cartwheel.”

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(Apple IPhone 15 Pro Max 256GB Natural Titanium) - Posted 2 years ago

“Very good deal, quick service. The person I dealt with on the phone was great last night, Amjed I believe his name was (sorry if incorrect) he went above and beyond. Phone arrived just now and only spoke on phone 6pm LAST NIGHT. Thanks again”

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(Apple IPhone 15 128GB Black) - Posted 2 years ago

“Very easy store to order from… quick and speedy delivery…”

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Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,973 reviews