Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,973 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“I’ve had my SIM in for 40 hours and I still cannot make or receive calls or texts, I still have no 3G, 4Gor 5G when I leave home. I’ve reset it, I’ve given my PAC number…nothing”

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Posted 2 years ago

Hello Emma Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“Always use mobiles.co.uk The price is great The choice excellent If you are not using these you are paying too much Never had a problem with the service”

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(Apple IPhone 15 128GB Green) - Posted 2 years ago

“seemless service from ordering to delivery all cashback on time and perfect”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“I've used mobiles.co.uk a few times and it's always easy to order, has the best deals and the phone is delivered within a day or two.”

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(Google Pixel 8 128GB Mint) - Posted 2 years ago

“good service”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“As easy as ordering a takeaway, and nearly came as quick!”

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(Apple IPhone 15 Pro Max 256GB Black Titanium) - Posted 2 years ago

“Efficient and very good value”

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Posted 2 years ago

“Since I transfered my number to ID mobile I still cannot make or receive calls with my number. I have been told my sim card is faulty and I need to get another simcard or sent one. Ridiculous...”

Helpful Report

Posted 2 years ago

Hello Mohamed Thank you for your review. I’d like to apologise for your experience. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 2 years ago

“I have bought sim card week ago and still didn't receive it. Now they offer new sim card to resend with no guarantee it will come in a week.”

Helpful Report

Posted 2 years ago

Hello Anonymous Thank you for your review. It’s disappointing to hear of a case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I’m sorry to hear your SIM card hasn’t been received. Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. Kind regards Chris | Mobiles.co.uk

Posted 2 years ago

“Easy to contact.. very reasonable priced packages.. very quick delivery.. would definitely recommend this company”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I got the mobile but not expected what they gave informations...back lots of hidden visual scratches & side one little dent too..first time I bought online & not happy. I sold it to CEX Loosing by £10 straight away..not happy..”

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Posted 2 years ago

Hello Usman Thank you for your review. I have tried to call you today but I was unable to reach you so I have sent you an email so that I can assist you further as you haven't purchased a handset from Mobiles.co.uk. Kind regards Grace | Mobiles.co.uk

Posted 2 years ago

“Superb, easy to order and delivered in one day on a Saturday. Even made it easy to transfer my mobile number to the new supplier. Excellent service.”

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(Google Pixel 8 128GB Hazel) - Posted 2 years ago

“Absolutely fantastic service very fast delivery super hapoy”

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(Apple IPhone 14 128GB Midnight) - Posted 2 years ago

“Good service from mobiles.co.uk”

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Posted 2 years ago

“Seriously awful”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

Hello Muhammad Thank you for your review I’d like to apologise for your experience. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 2 years ago

“Easy to deal with. First class quick delivery.”

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Posted 2 years ago

“Purchasing was quick and easy.service after purchasing was excellent. They sent prompt confirmations and let me know exactly when my phone would arrive.”

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(Samsung Galaxy S23 Plus 256GB Phantom Black) - Posted 2 years ago

“I cannot find my invoice number to register my PAC number BTC522331, My ID 131573300”

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(Id-sim-only-deals) - Posted 2 years ago

Hello Richard Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear you’re having issues porting your number. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 2 years ago

“Excellent service keep me updated on order very pleased”

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(Motorola Edge 40 Neo Black Beauty) - Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,973 reviews