Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 38,009 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 38,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Very helpfull assistant”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“The customer service was great and they helped find alternatives very good overall”

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Posted 2 years ago

“Great price and service, ridiculously quick delivery: I ordered 19.45 in the evening, had phone by 10.30am the next day.”

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Posted 2 years ago

“Order a week ago and still nothing.”

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Posted 2 years ago

Hello Thomas Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear your order hasn’t arrived. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 2 years ago

“Easy to use and quite competitive in prices. Have been using the service quite reuglarly for 4+ years now”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Greatest company ever”

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(Apple IPhone 15 512GB Black) - Posted 2 years ago

“Great deal, very quick and simple to complete”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Good experience”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Very fast, great deal”

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(Apple IPhone 11 64GB White) - Posted 2 years ago

“Order new phone and contract SIM card not activated what is use of you sending phone and SIM when SIM is not ready to use will have to wait 72 hours for SIM activation if I knew this would have gone to Vodafone direct.”

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(HONOR 90 256GB Black) - Posted 2 years ago

Hello Ramzan Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your SIM card and I appreciate how disappointing this must be for. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“Very straightforward and easy to use,lots of information and deals.”

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(Id-sim-only-deals) - Posted 2 years ago

“Amazing Team,”

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(Apple IPhone 15 Pro 256GB Black Titanium) - Posted 2 years ago

“Super quick and easy to upgrade SIM only deal.”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Timely order and best price on the internet. What’s not to like plus £75 to any referred friends. Woooo I’ve just done a cartwheel.”

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(Apple IPhone 15 Pro Max 256GB Natural Titanium) - Posted 2 years ago

“Very good deal, quick service. The person I dealt with on the phone was great last night, Amjed I believe his name was (sorry if incorrect) he went above and beyond. Phone arrived just now and only spoke on phone 6pm LAST NIGHT. Thanks again”

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(Apple IPhone 15 128GB Black) - Posted 2 years ago

“Very easy store to order from… quick and speedy delivery…”

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Posted 2 years ago

“I ordered an upgrade via mobiles.co.uk and it came the next day via DPD. Great service.”

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(Apple IPhone 14 128GB Purple) - Posted 2 years ago

“My vodafone sim only monthly contract was up for renewal. Vodafone prices weren't great so I shopped around and up came mobiles.co.uk. They have the same contract on upgrade at half the price as a current offer. The same day as buying, my contract was extended directly with Vodafone, listed in 'My Vodafone' as the half price contract as listed on mobiles.co.uk. Perfect. The only negative I would give are the auto emails received from mobiles, they seem to be standard and not tailored to the order. For example, they referred to receiving a sim in the post etc which will confuse some people as it was an upgrade/extension of an existing account.”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Excellent straightforward transaction and next day delivery. THANKS”

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Posted 2 years ago

“Cheaper than high street shops, good communication and feedback.”

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Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 38,009 reviews