Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,822 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Very good but delivery dpd shet”

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Posted 1 year ago

“I ordered my new phone at approximately 19:00 on a Monday night, and it was in my hand by 13:00 on Tuesday afternoon! I cannot fault Mobiles.co.uk at all!”

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Posted 1 year ago

“I was not able to reorder by internet as after going through the process it kept telling me i had no product.ordering by phone was easy but I was concerned I didn't have a mymobile order no.Managed to find it in spam email so everything worked out ok In the end everything was fine thanks I ordered SIM only.”

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Posted 1 year ago

“easy to navigate web site good offers quick shipping”

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Posted 1 year ago

“Fab service really helpful customer services”

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Posted 1 year ago

“Ver good service”

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Posted 1 year ago

“Bere happy”

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Posted 1 year ago

“Super Fast delivery and great experience costumer service.”

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Posted 1 year ago

“wow, such an easy process, ordered on Saturday, phone delivered on Sunday. Sooo much cheaper than what I have been paying. Will definitely be using again”

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Posted 1 year ago

“The agent I spoke to was amazing and very good giving excellent customer service.”

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Posted 1 year ago

“Quick and easy, no hassles! I couldn’t believe how easy and clear I found the website. Ordering my new phone took minutes. Have already recommended it to others.”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“Excellent delivery”

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Posted 1 year ago

“Good price and good deals, the only down side is that you can only choose from ID mobile which I wouldn't recommend or from Vodafone. There used to be a better variety of providers on there.”

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Posted 1 year ago

“I had never heard of this company before and was sceptical but it was one of the easiest applications ever . The website is well layed out and easy to understand - the live chat agents have also been very helpful and knowledgeable. I would 100% recommend”

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Posted 1 year ago

“Its fantasticĵ”

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Posted 1 year ago

“I’ve used this service for years now and they are best with the cheapest deals and super fast delivery!! Continue the great work!!”

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Posted 1 year ago

“Phone has been missing for a week and I have to wait a further 6 days while an investigation is raised. Terrible service.”

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Posted 1 year ago

Hello Amanda Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issue with your delivery and I do understand the disappointment this would cause. Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Great service Very pleased with my contract and phone”

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Posted 1 year ago

“Great service from start to finish.”

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Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,822 reviews