Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 38,009 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 38,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy application, very helpful on the phone very happy customer”

Helpful Report

(Apple IPhone 14 128GB Blue) - Posted 2 years ago

“Very smoothly snd easily bought the sim, with hassle free no transfer.”

Helpful Report

Posted 2 years ago

“Phone has not been delivered however says it has”

Helpful Report

(Apple IPhone 15 128GB Blue) - Posted 2 years ago

Hi Lewis Thank you for your review It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your delivery and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 2 years ago

“Excellent”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Mobiles.co. UK were quick efficient and easy to order the phone I was after for a family member. Their offer was the best around at the time. My only gripe is I wanted delivery on a Monday to avoid having to stay in over weekend, but got a message saying delivery was gonna be Sunday lunchtime, so a bit annoying as meant we had to hang around waiting for it on my partners only free days off work. Hence 1* dropped. So if I say Monday delivery in future, I mean Monday!”

Helpful Report

(Apple IPhone 15 Plus 128GB Pink) - Posted 2 years ago

“Never been able to connect to to the network but reseived a bill for £2.03 for a service I don't have got in touch with the company don't worry we will change it to pay as you go I am still waiting to get on line about 10 days now”

Helpful Report

Posted 2 years ago

Hello Ian Thank you for your review It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 2 years ago

“Ordered and delivered next day, Cheapest deal too. Thanks”

Helpful Report

(Google Pixel 8 256GB Obsidian) - Posted 2 years ago

“Easy website to use and next day delivery,charges explained fully,great but thankyou”

Helpful Report

(Google Pixel 7A 128GB Sea) - Posted 2 years ago

“Straightforward site to use and plenty of good deals on offer.”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Best deal”

Helpful Report

(Id-sim-only-deals) - Posted 2 years ago

“nice ty!!!!”

Helpful Report

Posted 2 years ago

“Very good, lots of deals and cheaper than most,something for all tastes.”

Helpful Report

Posted 2 years ago

“Very good service”

Helpful Report

(Samsung Galaxy S23 Ultra 256GB Phantom Black) - Posted 2 years ago

“After receiving very bad service from smarty customer service It was like a breath of fresh air to transfer to iID Mobile Everything was taken care of in a few minutes”

Helpful Report

(Id-sim-only-deals) - Posted 2 years ago

“A good quick service”

Helpful Report

(Samsung Galaxy S23 FE 128GB Graphite) - Posted 2 years ago

“easy and quick”

Helpful Report

Posted 2 years ago

“Good value package on the phone, data etc. £100 Currys gift coucher promised and undelivered still after 4 months. After managing to get through to the customer support team and having a call raised - still nothing. Also some problems with the phone when first purchased and a ridiculous journey to get it sorted. The poor service I have received is not due to the people who I have dealt with but because of disconnected processes.”

Helpful Report

Posted 2 years ago

Hi Chris Thank you for your review, I'm pleased to hear you have now received your Currys voucher. I apologise again for the delay with this. Kind regards Amy -Mobiles.co.uk

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

“It's far too early for you to be asking for a review. I haven't even be connected yet, so you are only getting one star becasue you are hassling me for information before I've even made a call. Ask me again in 3 months. I know it's all the rage to use your customers as advertising in these kinds of reviews, but it's best to wait until they've actually received a service.”

Helpful Report

(Id-sim-only-deals) - Posted 2 years ago

Hello Richard Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry to hear the review email has been sent early and I understand the feedback given, please feel free to update your review in 3 months’ time if you are happy with the service given. Kind regards Roshni | Mobiles.co.uk

Posted 2 years ago

“An upgrade cut off my current SIM card within a couple of hours and I now have to wait '3-5 working days' before a new one arrives and I can use my phone again. No one at the company is able to help.”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 38,009 reviews