Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,973 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“I ordered an upgrade via mobiles.co.uk and it came the next day via DPD. Great service.”

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(Apple IPhone 14 128GB Purple) - Posted 2 years ago

“My vodafone sim only monthly contract was up for renewal. Vodafone prices weren't great so I shopped around and up came mobiles.co.uk. They have the same contract on upgrade at half the price as a current offer. The same day as buying, my contract was extended directly with Vodafone, listed in 'My Vodafone' as the half price contract as listed on mobiles.co.uk. Perfect. The only negative I would give are the auto emails received from mobiles, they seem to be standard and not tailored to the order. For example, they referred to receiving a sim in the post etc which will confuse some people as it was an upgrade/extension of an existing account.”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Excellent straightforward transaction and next day delivery. THANKS”

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Posted 2 years ago

“Cheaper than high street shops, good communication and feedback.”

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Posted 2 years ago

“So good so far great service though I would give someone else the chance to compete against the big guns only time will tell I never give 10/10 always room for improvement”

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Posted 2 years ago

“Simple, Easy, and fast”

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(Apple IPhone 14 128GB Midnight) - Posted 2 years ago

“The customer service very poor. phone calls takes hours to answered. My sim card sent to wrong address”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

Hello Gafaru Thank you for your response. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. Yesterday our Customer Support team experienced technical difficulties which resulted in longer than usual hold times. I’d like to assist you today and help provide a resolution so, I have sent you an email so we can discuss this further. Kind regards Grace | Mobiles.co.uk

Posted 2 years ago

“Great customer service and very easy to use”

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Posted 2 years ago

“Very good service 👏”

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Posted 2 years ago

“miss leading contract was advertised for £6 and i'm paying £12?! breach of consumer rights contract. i will be making a complaint.”

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Posted 2 years ago

Hello Sohail Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your order and appreciate how disappointing this must be for you I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“I love my new mobile your service was great”

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(Samsung Galaxy S23 128GB Cream) - Posted 2 years ago

“No problem dealing , phone came next day , as described for a great price , probably too many emails but that should slow down now , I would definitely use again .”

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Posted 2 years ago

“Did the best deal for samsung 24 ultra when I purchased one,,got more Internet for the same price as other sites,no hassle service ,,delivered next day”

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Posted 2 years ago

“Excellent service and best offers available.”

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(Apple IPhone 15 Pro Max 256GB Natural Titanium) - Posted 2 years ago

“Great prices”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Overall Very Good”

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(Google Pixel 8 128GB Rose) - Posted 2 years ago

“Great service *****”

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Posted 2 years ago

“It was easy purchasing from Mobiles.co.uk and the contracts and prices excellent. My only concern is that my contract provider Vodafone should have activated my contract on the 28th Feb and I am still not able to make calls. Emergency calls only?”

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Posted 2 years ago

“Excellent website and very competitive prices.”

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Posted 2 years ago

“I haven't got my proof of purchase paperwork. This is why I haven't got my tri rewards . So please can you look into this immediately”

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Posted 2 years ago

Hi Kamrul Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I can confirm all details are sent via email and you are able to get your proof of purchase via your online. Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. Kind regards Roshni | Mobiles.co.uk

Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,973 reviews