Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,973 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Perfect from start to finish”

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(Motorola Edge 40 Neo Black Beauty) - Posted 2 years ago

“Good fast delivery”

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Posted 2 years ago

“Excellent price and delivery”

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Posted 2 years ago

“Simple, effective and great valule”

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Posted 2 years ago

“I placed my order on 16th Feb it is now 20th Feb and I still haven't received it”

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(Id-sim-only-deals) - Posted 2 years ago

Hello Sandra Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“Very easy and fast purchase transactions. Thank you”

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(Id-sim-only-deals) - Posted 2 years ago

“Great price, fantastic delivery service. What's not to like?”

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Posted 2 years ago

“Faultless and efficient service, probably the best service I’ve ever had for anything.”

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(Samsung Galaxy S24 128GB Cobalt Violet) - Posted 2 years ago

“Great offer on a SIM which I took up. Quick delivery. Now, unfortunately being bombarded with emails asking me to accessorize my "new phone" (didn't buy a phone - SIM only) and giving me details of Black Friday deals from 2022!”

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(Id-sim-only-deals) - Posted 2 years ago

“Hopeless. I'm a new customer but I can't even access my account”

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Posted 2 years ago

Hello Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear you’re having difficulties accessing your online account. Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. Kind regards Chris | Mobiles.co.uk

Posted 2 years ago

“Delivered in 24 hours!!!”

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(Apple IPhone 12 64GB White) - Posted 2 years ago

“I was quite skeptical at first Now I'm sure it's a good company”

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(Samsung Galaxy A04S 32GB White) - Posted 2 years ago

“Smooth process. Quickly upgraded on Vodafone. Used before and they had honoured cashback see no issues this time”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“very good efficient and fast service”

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(Apple IPhone 15 128GB Black) - Posted 2 years ago

“Really easy to pick phone and contract off the Web site . Customer service was really easy to help you out if you do have a problem and the delivery was really fast . Hope the rest of the service is just as good I would recommend you to me friends and family to come away from the big phone network”

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(Samsung Galaxy S23 FE 256GB Mint) - Posted 2 years ago

“Excellent service, ordered phone, received within 24 hours & kept up to date with delivery information.”

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(Samsung Galaxy S23 FE 128GB Graphite) - Posted 2 years ago

“Very fast transaction and fast delivery.”

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Posted 2 years ago

“Phone came no SIM card arrived ,phoned mobile phones and they couldnt help told me to phone Vodaphone who hadn’t received an order now have no phone that works and have be on hold for an hour now .”

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(Apple IPhone 13 128GB Midnight) - Posted 2 years ago

Hello Chantal Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear you've not received your SIM card and I understand the disappointment and inconvenience this would cause. I’d like to assist you today and help provide a resolution, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“The phone was broken and did not have an apple battery so didn’t work had to be returned to currys”

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(Apple IPhone 15 128GB Pink) - Posted 2 years ago

Hello Nicky Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear you’ve had issues with your device; all Apple handsets come with built in batteries so we are unsure what has caused your handset to become faulty. I’d like to discuss this further in order to clarify your review and tried to contact you this morning however you were unavailable to take my call. As a result, I have sent you an email. Please respond with further information so we can investigate this for you. Kind regards Chris | Mobiles.co.uk

Posted 2 years ago

“Very helpful would recommend”

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(Samsung Galaxy S23 128GB Lavender) - Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,973 reviews