Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,823 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Great service from start to finish.”

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Posted 1 year ago

“Very simple website that is extremely clear and easy to navigate.”

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Posted 1 year ago

“Grear deals, quick delivery and competitively priced.”

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Posted 1 year ago

“Spoke with Ali, he was a great help - reassured me and read out all the relevant information. Phone came next day despite ordering late evening - overall happy!”

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Posted 1 year ago

“Customer service is non existent. Very much a computer says no situation. Never know such poor effort to try and solve an issue.”

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Posted 1 year ago

Hello Thank you for your review. I’m sorry to hear about your experience, it’s disappointing to hear we’ve been unable to offer you any resolution to your query. I’d like to assist you today, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards, Chris | Mobiles.co.uk

Posted 1 year ago

“Fast and efficient service. I am very pleased. Thank you”

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Posted 1 year ago

“Great very quick,great service next day.”

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Posted 1 year ago

“Good service. Very quick would recommend”

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Posted 1 year ago

“Flawless service from start to finish. Ordered phone at 7pm and it was delivered the next day by DPD. Multiple emails updating me at every step. Superb.”

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Posted 1 year ago

“3rd time I have ordered phone with contract from mobiles.co.uk. You cannot find cheaper contracts anywhere else. Next day delivery, never had any issues,very easy to order. Not my first time using mobiles.co.uk and definitely not the last one either.”

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Posted 1 year ago

“Fantastic. Ordered late Friday and hot my new phone by Saturday lunchtime!”

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Posted 1 year ago

“Great service and communication!”

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Posted 1 year ago

“Dealing with Mobiles was very easy ,i ordered my new phone on Sunday and it was delivered the next day, outstanding service,i so recommend to friends and family”

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Posted 1 year ago

“I have bought contracts from mobile.co.uk for years and I always get the best price”

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Posted 1 year ago

“Very fast service easy to use”

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Posted 1 year ago

“Excellent value, came earlier than expected. Delivery great, no problems, called me ten minutes before they arrived. iPhone 15pro 256gb set up easy and I could transfer/keep my number. Managed to do transfer in the ID app myself once I got my PUK code and set a date for this to happen when other contract ended. Would use again, Thank you Mobiles.co.uk Very happy 😊”

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Posted 1 year ago

“Easy to buy from quick and seamless delivery with great communication..”

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Posted 1 year ago

“Good service, kept informed regularly”

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Posted 1 year ago

“They sent the incorrect charger with my phone, and make it so incredibly difficult to speak to anyone, and even when I finally got through to someone I’m told their systems are down and to call back tomorrow. How does that help when I need to charge my phone!?”

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Posted 1 year ago

Hello Emily Thank you for reaching out to us to let us know of your experience. At Mobiles.co.uk we pride ourselves at putting the customers at the heart of everything we do and unfortunately, we have fallen short on this occasion which we apologise for. I’m sorry to hear you’ve received an incorrect charger. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email in the subject so we can discuss this further. I look forward to hearing from you. Chris | Mobiles.co.uk

Posted 1 year ago

“It’s a very good and fast service I like it”

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Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,823 reviews