Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,878 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab service really helpful customer services”

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Posted 1 year ago

“Ver good service”

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Posted 1 year ago

“Bere happy”

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Posted 1 year ago

“Super Fast delivery and great experience costumer service.”

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Posted 1 year ago

“wow, such an easy process, ordered on Saturday, phone delivered on Sunday. Sooo much cheaper than what I have been paying. Will definitely be using again”

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Posted 1 year ago

“The agent I spoke to was amazing and very good giving excellent customer service.”

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Posted 1 year ago

“Quick and easy, no hassles! I couldn’t believe how easy and clear I found the website. Ordering my new phone took minutes. Have already recommended it to others.”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“Excellent delivery”

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Posted 1 year ago

“Good price and good deals, the only down side is that you can only choose from ID mobile which I wouldn't recommend or from Vodafone. There used to be a better variety of providers on there.”

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Posted 1 year ago

“I had never heard of this company before and was sceptical but it was one of the easiest applications ever . The website is well layed out and easy to understand - the live chat agents have also been very helpful and knowledgeable. I would 100% recommend”

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Posted 1 year ago

“Its fantasticĵ”

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Posted 1 year ago

“I’ve used this service for years now and they are best with the cheapest deals and super fast delivery!! Continue the great work!!”

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Posted 1 year ago

“Phone has been missing for a week and I have to wait a further 6 days while an investigation is raised. Terrible service.”

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Posted 1 year ago

Hello Amanda Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issue with your delivery and I do understand the disappointment this would cause. Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 1 year ago

“Great service Very pleased with my contract and phone”

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Posted 1 year ago

“Great service from start to finish.”

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Posted 1 year ago

“Very simple website that is extremely clear and easy to navigate.”

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Posted 1 year ago

“Grear deals, quick delivery and competitively priced.”

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Posted 1 year ago

“Spoke with Ali, he was a great help - reassured me and read out all the relevant information. Phone came next day despite ordering late evening - overall happy!”

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Posted 1 year ago

“Customer service is non existent. Very much a computer says no situation. Never know such poor effort to try and solve an issue.”

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Posted 1 year ago

Hello Thank you for your review. I’m sorry to hear about your experience, it’s disappointing to hear we’ve been unable to offer you any resolution to your query. I’d like to assist you today, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards, Chris | Mobiles.co.uk

Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,878 reviews