Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,973 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“The cash back was not worth the hassle to redeem. Didn't like having to give my details into a company I don't know nothing about.”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 2 years ago

Hello James Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry your unhappy with the cashback offer and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“I always find I leave things to my sons when needing new phones, I don't understand half what is on offer. My sons find it easy an where able to explain most to me. Main thing is I'm pleased with the outcome, an am managing to operate it lot easier than first thought. So must have been easy to use.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Easy and pleasant process”

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Posted 2 years ago

“Good SIM only deal, and prompt delivery”

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Posted 2 years ago

“Easy to navigate website, great choice of phones and deals, really quick delivery.!”

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Posted 2 years ago

“Absolutely fantastic service would recommend to anyone”

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Posted 2 years ago

“First class”

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(Apple IPhone 15 128GB Black) - Posted 2 years ago

“Very poor customer service. Very slow delivery.”

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Posted 2 years ago

Hello Ali Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issues you've had with your order and I appreciate how disappointing this must be for you. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“Great product/ service, never had any issues.”

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Posted 2 years ago

“It was quick and easy and omg fast delivery 👍up for that everything came no problem at all”

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(Apple IPhone 13 128GB Midnight) - Posted 2 years ago

“Easy upgrade, good value, quick and great conms”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“I have used mobiles.co.uk for many years dating back the the early days of cashback , they always offer very good prices and the cashback claim system is easy and fairly forgiving as you have plenty of time in which to make a claim which is simple to do online with quick feedback and payment of valid claims”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“At this point I have no idea how well anything will work, my SIM won't become active for a few more days, even though it arrived last week. I have had multiple emails from Mobiles.co.uk but the SIM came from I.D. Mobile - so who am I with?! The cost is 1/3 of what I was paying for a sim-only contract (it would have been gal, but my previous provider just couldn't help raking my eyes on a monthly basis for 1/6 of the data available in this current plan. I've never switched phone providers and kept my number before, so I'll revisit this review when I actually have something to say.”

Helpful Report

Posted 2 years ago

Hello John Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issue with your order and I appreciate how disappointing this must be for you. Thank you for taking the time to speak to me today, I will be in contact with you as discussed. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“Highly recommend.. great affordable deals..”

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Posted 2 years ago

“I found the website really easy to find the deal I wanted. Communication from the company was great as I kept up to date.”

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(Samsung Galaxy S23 128GB Phantom Black) - Posted 2 years ago

“I used money saving expires " mobile finder" tool and a link took me to mobiles.com straight into checkout for the model I had selected. Unfortunately a different model was sent to me which I returned without opening the box and I'm still waiting for a refund.”

Helpful Report

Posted 2 years ago

Hello Archobald Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry to hear the issue with your order and your return, I appreciate how disappointing this must be for you. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“Excellent service! Very easy purchase process.”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Used Mobiles.co.uk for one of my Son's SIM in 2023. This year its me and my wife who have new SIMs, after comparing with other Vendors, used Mobiles.co.uk again as best value and service.”

Helpful Report

(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Simple information and instructions easy to follow very happy with service”

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(Samsung Galaxy S23 128GB Phantom Black) - Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,973 reviews