Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,980 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Website was easy to use. Found an excellent deal on what I wanted and was delivered in three days.”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Quick and easy process! Got phone in less than 24 hours. Kept upto date constantly, excellent customer care 5*****”

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(Apple IPhone 15 Pro 128GB White Titanium Refurbished) - Posted 2 years ago

“Renewed a number of times with Vodafone contract, excellent prices, no problems with cashback offers”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Quick and easy to use can’t fault”

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Posted 2 years ago

“Seamless too all the effort out of buying a mobile phone, also the best deal ever”

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Posted 2 years ago

“It’s good 👍”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Ordered my mobile with sim and it was delivered the next day by courier. Also had a follow up phone call from a member of staff from mobiles.co.uk to see if I was happy with the device and if I had any questions or need any additional help.”

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(Motorola Razr 40 256GB Summer Lilac) - Posted 2 years ago

“The cash back was not worth the hassle to redeem. Didn't like having to give my details into a company I don't know nothing about.”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

Hello James Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry your unhappy with the cashback offer and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“I always find I leave things to my sons when needing new phones, I don't understand half what is on offer. My sons find it easy an where able to explain most to me. Main thing is I'm pleased with the outcome, an am managing to operate it lot easier than first thought. So must have been easy to use.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Easy and pleasant process”

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Posted 2 years ago

“Good SIM only deal, and prompt delivery”

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Posted 2 years ago

“Easy to navigate website, great choice of phones and deals, really quick delivery.!”

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Posted 2 years ago

“Absolutely fantastic service would recommend to anyone”

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Posted 2 years ago

“First class”

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(Apple IPhone 15 128GB Black) - Posted 2 years ago

“Very poor customer service. Very slow delivery.”

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Posted 2 years ago

Hello Ali Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issues you've had with your order and I appreciate how disappointing this must be for you. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“Great product/ service, never had any issues.”

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Posted 2 years ago

“It was quick and easy and omg fast delivery 👍up for that everything came no problem at all”

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(Apple IPhone 13 128GB Midnight) - Posted 2 years ago

“Easy upgrade, good value, quick and great conms”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“I have used mobiles.co.uk for many years dating back the the early days of cashback , they always offer very good prices and the cashback claim system is easy and fairly forgiving as you have plenty of time in which to make a claim which is simple to do online with quick feedback and payment of valid claims”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,980 reviews