Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,980 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“At this point I have no idea how well anything will work, my SIM won't become active for a few more days, even though it arrived last week. I have had multiple emails from Mobiles.co.uk but the SIM came from I.D. Mobile - so who am I with?! The cost is 1/3 of what I was paying for a sim-only contract (it would have been gal, but my previous provider just couldn't help raking my eyes on a monthly basis for 1/6 of the data available in this current plan. I've never switched phone providers and kept my number before, so I'll revisit this review when I actually have something to say.”

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Posted 2 years ago

Hello John Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issue with your order and I appreciate how disappointing this must be for you. Thank you for taking the time to speak to me today, I will be in contact with you as discussed. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“Highly recommend.. great affordable deals..”

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Posted 2 years ago

“I found the website really easy to find the deal I wanted. Communication from the company was great as I kept up to date.”

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(Samsung Galaxy S23 128GB Phantom Black) - Posted 2 years ago

“I used money saving expires " mobile finder" tool and a link took me to mobiles.com straight into checkout for the model I had selected. Unfortunately a different model was sent to me which I returned without opening the box and I'm still waiting for a refund.”

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Posted 2 years ago

Hello Archobald Thank you for your review Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I'm sorry to hear the issue with your order and your return, I appreciate how disappointing this must be for you. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | Mobiles.co.uk

Posted 2 years ago

“Excellent service! Very easy purchase process.”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Used Mobiles.co.uk for one of my Son's SIM in 2023. This year its me and my wife who have new SIMs, after comparing with other Vendors, used Mobiles.co.uk again as best value and service.”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Simple information and instructions easy to follow very happy with service”

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(Samsung Galaxy S23 128GB Phantom Black) - Posted 2 years ago

“Great deals on phones with quick and easy purchasing on great products.”

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Posted 2 years ago

“very easy to use, very efficient”

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Posted 2 years ago

“Great service, straight forward and easy. Had a few mobiles from this site for myself and family members.”

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Posted 2 years ago

“Amazing product you really get your money's worth”

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Posted 2 years ago

“Apart from spelling my name wrong I'm happy with purchase -- LINDA JONES”

Helpful Report

Posted 2 years ago

Hello Linda Thank you for your review I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry for the issue with your name and I'm pleased this has now been updated. Thank you for taking the time to speak to me today. Kind regards Roshni | Mobiles.co.uk

Posted 2 years ago

“I did like the service other than the delay of delivery.”

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Posted 2 years ago

“Easy to use. No issues at all.”

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Posted 2 years ago

“I was directed to id mobiles by Martin Lewis’s best deals recommendation. Happy with monthly fee. Service has been smooth to date .”

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Posted 2 years ago

“Quick and easy.”

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Posted 2 years ago

“Great customer service, arrived on time, what more can you ask for.”

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Posted 2 years ago

“Always a pleasant experience at mobiles.co.uk. Good range of well-priced options for phones and SIMs. Orders processed and dispatched promptly. Never had a problem in 10 years of using this website.”

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(Vodafone-Sim-Only-Deals) - Posted 2 years ago

“Excellent service throughout. I've been on a sim only plan for 10+ years, and decided on a plan with a new phone. They had the best prices I could find, and the whole process went smoothly”

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Posted 2 years ago

“Everything went smoothly and I had no need to contact mobiles.co.uk”

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Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 37,980 reviews