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Mobiles.co.uk Reviews

4.7 Rating 37,794 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,794 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
Mobiles.co.uk 5 star review on 7th December 2023
JAMAL KHALIL
130
Anonymous
Anonymous  // 01/01/2019
Great deals
Helpful Report
Posted 5 years ago
Very pleased, fast delivery and fantastic deals
Helpful Report
(Google Pixel 4 64GB Just Black) - Posted 5 years ago
Good contract on a decent phone and without any of the cashback deals - which I have not used, but seemed like they would be a potential source of issues (getting your money back, etc.). The only issue I have is that I was actually transferring from a Vodafone contract to a new Vodafone contract (amazingly, I got a much better deal from mobiles.co.uk than from Vodafone cancellation team - despite having been with them for a decade) and there was an issue with keeping my number. It seems if you are changing contracts with the same provider this is not straightforward. Since I gave mobiles.co.uk details of my old number and contract, it would have been good for them to point this out.
Helpful Report
(Apple IPhone XS 64GB Space Grey) - Posted 5 years ago
Arrived speedy next day, phone in good condition. Very satisfied with my experience
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(Apple IPhone 11 64GB Purple Refurbished) - Posted 5 years ago
All good, I had an option of cash back I am not sure how does that work.
Helpful Report
(Apple IPhone 11 64GB White) - Posted 5 years ago
Good customer service
Helpful Report
(Samsung Galaxy A71 128GB Prism Crush Silver) - Posted 5 years ago
Pretty straight forward ordering but disappointed with delivery date promised when placing ordering
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Posted 5 years ago
I am very happy with my order, it came exactly on time, I bought two phones and both came on time I am very happy.
Helpful Report
(Samsung Galaxy A71 128GB Prism Crush Silver) - Posted 5 years ago
Super speedy delivery (received less than 24 hours after ordering) and a more than reasonable contract
Helpful Report
(Apple IPhone 11 64GB Purple) - Posted 5 years ago
It came in good condition I’m happy with this purchase
Helpful Report
(Apple IPhone 11 64GB Product Red Refurbished) - Posted 5 years ago
Very helpful given that I have absolutely no idea when it comes to phones or technology and really helped go through every question that I had.
Helpful Report
(Samsung Galaxy A40 64GB Black) - Posted 5 years ago
Does what it says on the tin!
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Posted 5 years ago
Quick and easy way to order a new phone. Great deal also. Delighted
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(Apple IPhone 11 64GB White) - Posted 5 years ago
Straight forward and free of trouble
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(Apple IPhone 7 Plus 128GB Black) - Posted 5 years ago
Good offers, sales team was helpful and polite. Only problem when I tried to buy the contract online from the website it didn't work that's why I had to call and that's why I am giving 4 stars and not 5
Helpful Report
(Google Pixel 4 XL 64GB Clearly White) - Posted 5 years ago
The service was great and the I phone 11 arrived sooner than expected! I would recommend Mobiles.co.uk to anyone looking to upgrade or buy a new phone👍🏻
Helpful Report
Posted 5 years ago
Excellent choice of phones and deals. Quick and relatively straight forward ordering process. I found the Cashback options a little confusing but overall happy with the purchase.
Helpful Report
(Samsung Galaxy A40 64GB Black) - Posted 5 years ago
Good deal, however order didn't go through on the first few attempts, failed at payment stage. Then when I tried the next day it worked.
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(Samsung Galaxy S10 128GB Prism Black) - Posted 5 years ago
Great website
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(Google Pixel 3a 64GB Purple Ish) - Posted 5 years ago
So far so good although only been with EE a day
Helpful Report
(Apple IPhone 11 64GB Black) - Posted 5 years ago
Mobiles.co.uk is rated 4.7 based on 37,794 reviews