Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,890 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,890 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy process. Greta choice of phones and tariffs. Got a fantastic Black Friday deal. Received phone the next day. V happy 🙂”

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(Apple IPhone 11 64GB White) - Posted 5 years ago

“I got my order online which was pretty simple and easy and I got a great deal on iPhone 12 mini. But there was a problem with my payment not going through as my bank stopped it thinking it was fraudulent. So I got email and text to say to call mobiles.co back as there was a problem with my order. I called back and the agent I spoke to processed my payment and everything was ready she was very helpful and gave great customer service.”

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(Apple IPhone 12 Mini 64GB Black) - Posted 5 years ago

“Super fast delivery”

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(Apple IPhone 11 64GB Green) - Posted 5 years ago

“Excellent service, cheapest deals by a long way, phone delivered the next day at the time specified. This is the second phone I have bought from mobiles.co.uk and I would recommend them to everyone.”

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(Samsung Galaxy S20 5G 128GB Cloud Blue) - Posted 5 years ago

“Good price, good Comms, extremely quick delivery”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Really good and efficient service with plenty of help when I got stuck with the in-line line ordering over web chat. Good updates on delivery etc. Would thoroughly recommend.”

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(Apple IPhone 11 64GB Product Red) - Posted 5 years ago

“Fast service.. 👍👍”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“I was able to view all the best deals in one place and once that was done the buying process was simple.”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Very good place to get your mobile and very nice staff I would recommend this to anyone else”

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(Apple IPhone 8 64GB Space Grey Refurbished) - Posted 5 years ago

“I got sent a refurbished phone instead of new! And new contract instead of keeping my number!! I then have to send back but wait 5 days for my money!!! I have not received money yet”

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(Apple IPhone 11 64GB White) - Posted 5 years ago

Hi Sharon, We are sorry to hear this and apologise for the inconvenience caused. So we can look into this and chase your refund, please email us at Reviews@mobiles.co.uk with the following infromation: -Your Full Name -Full address including Postcode -Email address -Mobile number -Above review Kind regards Mohsin Mobiles.co.uk

Posted 5 years ago

“Very easy experience and fast delivery”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Great phone and ordered with ease”

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(Apple IPhone 11 64GB White) - Posted 5 years ago

“Ordered one day and arrived the next, very pleased with the service.”

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(Apple IPhone 11 64GB Yellow) - Posted 5 years ago

“Very easy to use, great deal, phone arrived next day”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Great service, fast and friendly!”

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(Apple IPhone 12 128GB Black) - Posted 5 years ago

“Great deal, couldn’t be beaten. Phone arrived the next day.”

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(Apple IPhone 11 64GB White) - Posted 5 years ago

“Nice and easy way everything very convinced and buying a phone made very easy”

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(Samsung Galaxy S20 FE 5G 128GB Cloud Orange) - Posted 5 years ago

“Great value. Always competitive.”

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(Google Pixel 4a 5G 128GB Black) - Posted 5 years ago

“Such an easy transaction. Got a great bank holiday deal. Delivered next day. Very pleased.”

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(Samsung Galaxy S20 5G 128GB Cloud Blue) - Posted 5 years ago

“Straight to the point. Order placed within 10 minutes. Delivery in less than 24 hours.”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

Mobiles.co.uk is rated 4.7 based on 37,890 reviews