Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,996 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Ordered an upgrade so I could keep my number. When I checked my account it had been set up as a new number in my account and I was told I could not now transfer the number to the new phone. Monthly price plan was also more than I had chosen when I ordered. Advised to refuse delivery of the phone to cancel the order. Now have a credit search on my files I did not expect. When I spoke with Vodafone they were really helpful and even managed to get me a better deal. Will NOT use mobiles.co.uk (Carphone warehouse/Dixon’s) again”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

Hi Wendi, We are very sorry to hear what has happened here. So we can investigate what had happened please please email us at Reviews@mobiles.co.uk with the following information: -Your Full Name -Full address including Postcode -Email address -Mobile number -Above review Kind regards Mohsin Mobiles.co.uk

Posted 5 years ago

“Absolutely excellent service”

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(Apple IPhone 12 Mini 128GB Product Red) - Posted 5 years ago

“Great deal on a new iPhone 11 and next day delivery. Excellent”

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(Apple IPhone 11 64GB White) - Posted 5 years ago

“Orders a new deal, renewal couldn't get near it. Ordered Saturday late afternoon delivered 9.30 Sunday morning!”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Decent offers and a good overall layout. I like the choice of payment method options and generally a good experience for purchasing... right up until you finish the checkout, and then two particular things get my goat. 1) The nefarious fake offer that appears at the end inviting you to 'claim a cashback' and looking like it is just part of the standard process but in reality the small-print reveals that you would be signing-up to a paid subscription. 2) The registration process is clunky and left me unsure if I had successfully registered as I could not log in with the credentials I had created. My item was delivered super-fast though, so overall I'm happy. It's just a shame those two aspects above have slightly tainted my overall experience.”

Helpful Report

(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

Hi Steve, Thank you for your review. The cashback offer from Complete savings is 3rd Party optional service that customers can sign up for at the end of their checkout. Many of our customers do choose to sign up for this as they can access many discounts and cashback opportunities from a large number of retailers and service providers. We are sorry to hear you have been unable to register your online account. We would advise trying a different web browser when signing in. If you are still having issues signing in, please email us at Reviews@mobiles.co.uk with the following details and we will look into this for you: -Your Full Name -Full address including Postcode -Email adrress -Order number Kind regards Mohsin Mobiles.co.uk

Posted 5 years ago

“Excellent service”

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(Carphone Warehouse Essential Bundle For IPhone 12 Mini) - Posted 5 years ago

“Efficient and great value”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Very good deal”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Brilliant service! Best deal around. Really happy and would highly recommend to people looking for a new phone.”

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(Samsung Galaxy S20 FE 4G 128GB Cloud Red) - Posted 5 years ago

“Getting a new contract was very quick and easy”

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(Apple IPhone 12 Mini 128GB Blue) - Posted 5 years ago

“Very quick and easy to use. No problems so far”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“I'm delighted with the service at Mobiles.co.uk. As well as beating everyone on price, they delivered my new handset only 2 days after ordering. Fantastic service, prices and products.”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Great deals, very fast delivery.”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Very good and very fast”

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Posted 5 years ago

“Fast efficient service and great value! You literally find a deal get approved and have the phone in your hand within 24hrs!”

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(Apple IPhone SE 128GB Black Refurbished) - Posted 5 years ago

“Best deal I could find, more data too. Ordered phone at 9pm said out of stock for 3 days...boo. Turned up next day at lunchtime! Highly recommended.”

Helpful Report

(Apple IPhone XR 64GB Black) - Posted 5 years ago

“After realising my error in ordering a phone that was out of stock until January, I called the helpline and this was quickly sorted out and I managed to get another phone ordered and it was sent out and received the very next day. Thanks”

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(Apple IPhone 11 128GB Product Red) - Posted 5 years ago

“Super quick delivery... Customer service excellent”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“I found the deal to be the best out there the website was very easy to navigate and the whole process was very straightforward. Phone arrived quickly . Highly recommend”

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(Apple IPhone 12 Mini 128GB Blue) - Posted 5 years ago

“Cracking deals, used for the last 3 years. Smooth purchase, fast delivery so excellent service! Find the website easy to browse and use.”

Helpful Report

(Apple IPhone 11 64GB Black) - Posted 5 years ago

Mobiles.co.uk is rated 4.7 based on 37,996 reviews