Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,890 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,890 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Very happy with my phone easy and reliable”

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(Samsung Galaxy A71 128GB Prism Crush Black) - Posted 5 years ago

“Painless transaction. Ordered at 8pm arrived by 10am next day. Perfect service.”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Great service and deal!”

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(Apple IPhone 12 128GB Blue) - Posted 5 years ago

“Thanks to Mobiles.co.uk I found the best deal to switch, got multiple extras and saved myself a tone of money! Fabulous experience and will be definitely coming back!”

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(Samsung Galaxy S20 5G 128GB Cosmic Grey) - Posted 5 years ago

“Excellent service. Ordered phone at 8:30 in the evening and it was delivered the by midday the next day.”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Great service. Ordered late Wednesday night and received new phone by Friday morning.”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Good, fast service! Very happy.”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Good, fast service with good deals”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Website really easy to use and navigate, great deals and fast and efficient delivery within the next day of ordering.”

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(Samsung Galaxy A41 64GB Prism Crush Black) - Posted 5 years ago

“Its a good phone I really like it.”

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Posted 5 years ago

“Great service. Phone arrived next day and very competitive price. Would recommend”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Website was very easy to use. Ordered my handset at 5pm, it arrived at 10.30am the next day with updates throughout the entire shipping process. Will not hesititate to use this company again!”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Good offers and quick dispatch. Would recommend”

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(Apple IPhone 11 64GB Yellow) - Posted 5 years ago

“The ordering process was straightforward, my phone query before purchase was picked up after a short wait, upon ordering online the phone arrived promptly the next day.The plan is very competitive. All great so far. But there was no sim enclosed and no information about where it was. Impossible to get through on the phone this time round. I had to register an account with mobiles.co.uk and try and raise a complaint before being directed to FAQ to be informed that the sim was being sent by 2nd class mail and that I was to call if it didn’t arrive in 5 working days. Its day 5 and the sim hasn’t arrived with the morning mail- the customer service number is impossible to get through to, will just have to pray that the sim arrives soon…...if they could continue to provide the same level of service after capturing the customer as before they would get a top rating.”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

Hi Ashish, We are sorry to hear this and apologise for the poor experience you have had so far. The sim card is usually sent out along with the phone, not too sure why you had not received it together and had to wait over 5 days for this. If this has still not arrived, please email us at Reviews@mobiles.co.uk so we can look into this: -Your Full Name -Full address including Postcode -Email address -Mobile number -Above review Kind regards Mohsin Mobiles.co.uk

Posted 5 years ago

“The delivery speed is really impressive. I got the phone on the second day with great deal!”

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(Apple IPhone SE 128GB White) - Posted 5 years ago

“Good service”

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(Sony Xperia 5 II 5G 128GB Black) - Posted 5 years ago

“Good”

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(Apple IPhone 8 64GB Gold Refurbished) - Posted 5 years ago

“Good service and delivery was quick”

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(Apple IPhone 11 64GB Black Refurbished) - Posted 5 years ago

“Excellent service and super fast delivery”

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(Samsung Galaxy S20 5G 128GB Cosmic Grey) - Posted 5 years ago

“Swift and positive buying experience, would recommend”

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(Google Pixel 4a 5G 128GB Black) - Posted 5 years ago

Mobiles.co.uk is rated 4.7 based on 37,890 reviews