Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,980 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Very swift and easy ordering process”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Fast delivery, reasonable price and great service.”

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(Apple IPhone 11 64GB Purple) - Posted 5 years ago

“Amazing quick , better deal compared to other sites. Overall wonderful experience.”

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(Apple IPhone 12 Pro 128GB Graphite) - Posted 5 years ago

“They are fast reliable and efficient”

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(Samsung Galaxy A32 5G 64GB Awesome Blue) - Posted 5 years ago

“When I changed my mind about what phone I wanted I phoned them up and the dealt with that the matter in a professional fashion. Happy with the service.”

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(Samsung Galaxy A02s 32GB Black) - Posted 5 years ago

“Great service, fast reliable. First time using but will be back and my family will use you guys too!”

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(Google Pixel 4a 128GB Just Black) - Posted 5 years ago

“Wud recommend these deals n fone jus as gud as the high end fones”

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Posted 5 years ago

“Best deal and really easy to buy phone online.”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Quick postage, quick exchange for a different colour and helpful But didn’t receive message about collection of the phone I exchanged”

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(Apple IPhone 12 64GB Blue) - Posted 5 years ago

“Fast delivery and very quick process. Recommended. Deals are good but can be better.”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Very easy and very fast service”

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(Samsung Galaxy S20 FE 5G 128GB Cloud Navy) - Posted 5 years ago

“Swift delivery, no issues with purchase.”

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(Samsung Galaxy S21 Ultra 256GB Phantom Black) - Posted 5 years ago

“Mobiles.co.uk They are best”

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(Apple IPhone 12 Pro Max 128GB Pacific Blue) - Posted 5 years ago

“Quick delivery, good communication, great service!”

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(Google Pixel 4a 128GB Just Black) - Posted 5 years ago

“the phone came the next day and in perfect condition! Couldn't be happier!”

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(Apple IPhone 11 64GB Black Refurbished) - Posted 5 years ago

“Perfect”

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(Samsung Galaxy S20 FE 5G 128GB Cloud Navy) - Posted 5 years ago

“Really pleased with my new phone. It came the next day and works perfectly. I got a really good deal!”

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(Apple IPhone XR 64GB Black Refurbished) - Posted 5 years ago

“great service”

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(Apple IPhone 12 Pro Max 128GB Pacific Blue) - Posted 5 years ago

“I got a good deal on an iPhone 12 price-wise but Mobiles.co.uk customer service leaves a lot to be desired. I ordered my phone then got an email to say it was out of stock and I’d have to wait for new stock to come in. I phoned up to find out what was going on and eventually was told that there was stock and it could be sent out that day. Good result but inconvenient that I had to phone up. Whilst I was on the phone, the person I spoke to said that the iPhone 12 only comes with a USB-C charger lead and no charger, and that it doesn’t work with old Apple USB-A chargers. The person sold me a Belkin USB-C charger for £18, which was added to my order. My phone arrived the next day, which was good. But when I opened the box, it only came with a USB-A lead and charger! I’ve been told that to return the Belkin charger, I’d have to cancel the entire order, including returning the phone as well. So now, not only do I have another USB-A charger that I don’t need, but I’m also stuck with a USB-C charger that I can’t use because I don’t have a USB-C lead! Infuriating to say the least. I think that I have been mis-sold the Belkin charger and that it was a bit underhand of the representative to give me misleading information because I never needed it in the first place. I’m happy with my phone but everything else was a bit poor.”

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(Apple IPhone 12 64GB Black Refurbished) - Posted 5 years ago

HI Gareth, Thank you for contacting us, I am very sorry to hear about this, So we can look into what has happened here, please email us at Reviews@mobiles.co.uk with the following information: -Your Full name -Full address including Postcode -Email Address -Mobile number -Above review Kind regards Jim Mobiles.co.uk

Posted 5 years ago

“Fast process fast delivery”

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(Belkin 20W Power Delivery USB-C Mains Charger) - Posted 5 years ago

Mobiles.co.uk is rated 4.7 based on 37,980 reviews