Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,892 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straightforward process - website easy to navigate and great deals offered, with free next day delivery! What's not to like?”

Helpful Report

(Samsung Galaxy S20 5G 128GB Cosmic Grey) - Posted 5 years ago

“Great service great experience”

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(Apple IPhone 11 Pro Max 64GB Silver) - Posted 5 years ago

“Very efficient service received next day”

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(Apple IPhone SE 128GB Black) - Posted 5 years ago

“first class services from mobiles.co.uk with fast delivery thanks r w wood”

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(Samsung Galaxy S10 128GB Prism Black) - Posted 5 years ago

“Excellent”

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(Apple IPhone 7 Plus 32GB Black Refurbished) - Posted 5 years ago

“Very impressed with mobiles.co.uk so far! I got a Moto g8 power for £12pm. Delivered in 2 days with a one hour time slot. Communications have been excellent - all good so far!”

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(Motorola Moto G8 Power 64GB Capri Blue) - Posted 5 years ago

“Very easy to order on line and was delivered the next day. A wonderful phone Samsung S10 at a very good price. Highly recommend Mobiles.co.uk”

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(Samsung Galaxy S10 128GB Prism Black) - Posted 5 years ago

“Brilliant customer service, stayed on the line whilst I updated some changes to my personal details, talked me through the process, very helpful :) Ordered on a Saturday, delivered on Sunday.”

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(Samsung Galaxy S20 5G 128GB Cosmic Grey) - Posted 5 years ago

“Very helpful - there was an issue with our order but when we rang through the gentleman we spoke to couldn't have been more helpful”

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(Samsung Galaxy S10 128GB Prism Black) - Posted 5 years ago

“No problems or issues with delivery or receipt of phone. Wanted to exchange after received and was simple to do with no hassle. Customer service really friendly, highly recommend.”

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(Apple IPhone 11 128GB Black) - Posted 5 years ago

“Initially got placed on to the wrong contract, however this was quickly rectified. Great service from start to finish. Can't be beaten on price.”

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(Apple IPhone 7 32GB Rose Gold) - Posted 5 years ago

“Couldn't believe how quick delivery was and how cheap the contract (with handset) was....i recommend mobiles.co.uk 100%”

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(Honor 8S 32GB Black) - Posted 5 years ago

“Very good service, honest salesman finding me the best deal. Phone arrived next day! Highly recommended”

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(Google Pixel 4 64GB Just Black) - Posted 5 years ago

“Great,hassle free service. Thanks”

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(Samsung Galaxy A21s 32GB Black) - Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Still waiting for a call back from a manager or customer services about the sale and incorrect information being given. The deal I purchased was not what I ended up with and they have still not done anything to rectify the situation. Disgusting people skills. Highly regret using them to buy my contract. Do not use them!”

Helpful Report

(Samsung Galaxy S10 Lite 128GB Prism White) - Posted 5 years ago

Hi Anna-Louise We're very sorry to hear that you have not received the Manager callback as promised following your issue with your order. We can take a look into this issue further for you and see what's gone wrong, please could you email us at Reviews@mobiles.co.uk. We'll need you to include the following information: - Your full name - Your address including postcode - Your mobile number - A copy of your review Regards, Michelle Mobiles.co.uk

Posted 5 years ago

“Chris who i spoke to regarding my order was very helpful and took the time to explain and answer fully all my questions and queries. It was nice not to feel rushed to order and be gone.”

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(Apple IPhone 11 128GB Black) - Posted 5 years ago

“Cheapest deal in the market, not matched by other companies contacting direct. Contacted as soon as a blip (I had my old address registered with EE, who I was upgrading with), and still delivered next day.”

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(Samsung Galaxy S10 128GB Prism Black) - Posted 5 years ago

“Second time shopping with mobiles.co.uk 10 out 10 quick really helpful no complaints what so ever,thanks again......”

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(Samsung Galaxy S10 Lite 128GB Prism Black) - Posted 5 years ago

“Fast easy amazing with the spend caps”

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(Motorola G8 Power Lite Blue) - Posted 5 years ago

Mobiles.co.uk is rated 4.7 based on 37,892 reviews