ModafinilXL - Buy Modafinil Online & Modalert Reviews Reviews

Name: ModafinilXL - Buy Modafinil Online & Modalert Reviews
Address: 825 Dawson Drive, Newark, Delaware
Rating: 4.54

4.5 Rating 1,899 Reviews

89 %

of reviewers recommend ModafinilXL - Buy Modafinil Online & Modalert Reviews

Company Reviews

Metrics

Info

4.5

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

support@mxl.zendesk.com

Location:

825 Dawson Drive,
Newark
Delaware
19713

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ModafinilXL - Buy Modafinil Online & Modalert Reviews 5 star review on 14th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product range, competitive prices and plenty of bonuses and gifts, great customer service and fast shipping for international. Quality is on par with the prescription moda I was paying alot more for”

Helpful Report

Posted 5 months ago

“After leaving my previous review, the company swiftly responded, apologizing for the issue and claiming my order had been reshipped free of charge. They also promised to provide a new tracking number. However, it’s been a week since that response, and I have yet to receive any tracking information. I appreciate the quick acknowledgment of my concerns, but without a tracking number to confirm the reshipment, I’m left questioning whether anything has actually been done. At this point, I feel like I’m just being strung along. Words without action don’t resolve the problem, and the lack of follow-through only adds to my frustration. I hope they can deliver on their promise soon.”

Helpful Report

Posted 5 months ago

Dear Chuck, Thank you for contacting us. We are currently experiencing some challenges when shipping packages to Australia, particularly with customs clearance. ⏳ To meet demand responsibly and maintain a positive standing with customs, we’re limiting shipments to Australia to a maximum of 30 packages per day for both reships and new orders, even though the actual demand is higher. As a result, your package may enter a queue, and it may take up to two weeks to receive a tracking update for any reshipments. Please understand that while we strive to ensure a smooth process, this is our best approach at this time and we hope to see improvements in the near future. 💯% SATISFACTION GUARANTEE We want to ensure that you have a positive experience with us. Most of our shipments go smoothly, but if a product has a problem, our refund policy ensures that buyers are satisfied with the product they ordered or their money back. Thanks for your patience, Support Team

Posted 5 months ago

“Over 6 weeks since my original order,no sign of it,said replacement had been sent,tracking number doesn’t show anywhere after a week.Used countless times but looks like they have gone the way of others and just gone for a couple of months scamming before they totally disappear.”

Helpful Report

Posted 5 months ago

Dear Billy, Your order has been reshipped and will be delivered to you shortly. Your tracking number is LP070519000IN Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://auspost.com.au/mypost/track/details/LP070519000IN Best regards, Support Team

Posted 5 months ago

“I placed my order over a week ago and still haven't received a tracking number, and I have sent 4 emails with no response. I placed a huge order and I am praying this website isn't a scam. I always use modafinilxl.com which is who I thought I was using, I had no idea there was a modafinilxl.ru and there websites are almost identical, that's what's scaring me.”

Helpful Report

Posted 5 months ago

Dear Crystal, You did not place an order on our website. Our website is https://modafinil.com/. We are sorry that you encountered such a problem. Please contact the website where you placed the order. Best regards, Support Team

Posted 5 months ago

“Perfect product”

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Posted 5 months ago

“1 week, US domestic, still in processing. Email still unanswered. Other reviews seem to be getting their orders when ordering international. Domestic is not a value if you are paying premium for expedited service but the wait time is the same as international.”

Helpful Report

Posted 5 months ago

Dear Nick P, Your order has been shipped and will be delivered to your address within a few business days. Your tracking number is 9400109105156105447349. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400109105156105447349 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Best regards, Support Team

Posted 5 months ago

“Arrived to my house in the US within a decent time window, considering the package came from Dubai. I had a fairly easy interaction with the company and online store. Everything I ordered came well packed. I ordered Modaheal and I'm not sure if this generic version is as potent for me as other versions, but I will give it a bit more time. For the price, it's a solid value.”

Helpful Report

Posted 5 months ago

“Arrived without a hiccup in a reasonable timeframe. A lot cheaper than from a pharmacist. Seems to do the job as I’m more alert and able to focus for longer without feeling tired or sleepy.”

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Posted 5 months ago

“Great product and great customer service. Delivery on time and easy to track. 5 ⭐️ experience”

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Posted 5 months ago

“Good Staff A+”

Helpful Report

Posted 5 months ago

“They used to be great. Placed numerous issues for years no problem. US domestic for 90% of the orders. Shipping isn't 3-4 business days as advertised more like 10 but whatever, not my first rodeo, I know how this goes. Referred several of my friends to them as well. I don't know if it's new management, complacency or what, but this year something changed big time. Placed an order in May 2024 which took a month to get (US domestic). The address I provided (and had used several times prior) was different than what was on the package label and I had to hunt it down through USPS. Hunt it down as in, went to the post office asking why my package was marked as delivered when my mailbox was empty. Clerk saw that it was indeed delivered but to an address on the same street 15 minutes away. Spent the next day coordinating with USPS to arrange pick up after they retrieved it. Huge waste of time and effort. Contacted Modafinilxl letting them know what happened and that I was quite upset. Modafinilxl customer support insisted I was wrong and that it was the correct address on the label. The tone was quite argumentative, snarky and unprofessional, as if it was MY fault that they put the wrong address on the label THEY generated. How do you mess that up? I had been using the same address for months! Should have known then. Must be out of my mind because on a whim I placed an order on the 15th of November. Of course, payment was confirmed immediately via btc. Made sure that funds cleared immediately on my end, as usual. Tracking number not provided still and it is the 21st. E-mail sent asking for the tracking number unanswered. Doubt I will get anything. I make sure my end of the business is quick and smooth and it is not reciprocated AT ALL. Dubious company now, after this order arrives (if it ever does) I will not be using Modafinilxl or any of their affiliate services. I am totally OK with waiting longer but lack of communication, transparency and unprofessionalism is a huge turn off.”

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Posted 5 months ago

“Fast delivery and customer support were quite helpful when I discovered I'd submitted my email address incorrectly when ordering and therefore didn't receive any shipping notification. I'll buy from ModafinilXL again.”

Helpful Report

Posted 5 months ago

“Like other customers below, I placed an order two months ago. It got stuck at customs, and after contacting customer service, they informed me they had resent the order. I never receive a tracking number. I've used this site many times before, even during the COVID period, and I've never had an issue. The response times were as advertised, and the customer service team were prompt in addressing any problems. Now, I feel they're the complete opposite, and judging by the other comments here, I'm not alone.”

Helpful Report

Posted 5 months ago

Dear Customer, Thank you for contacting us. We are currently experiencing some challenges when shipping packages to Australia, particularly with customs clearance. 🛃 Based on recent patterns, approximately one in three packages are experiencing delays at customs. This is more likely if a parcel is going through Melbourne, while those going through Sydney generally have a higher delivery success rate. Unfortunately, we don't have any control over the routing process, so the only option we can offer at this time is to re-send your package as necessary until it arrives successfully. ⏳ To meet demand responsibly and maintain a positive standing with customs, we’re limiting shipments to Australia to a maximum of 30 packages per day for both reships and new orders, even though the actual demand is higher. As a result, your package may enter a queue, and it may take up to two weeks to receive a tracking update for any reshipments. 👉 We use a mix of international carriers, including India Post, Royal Mail, Emirates Post and Belgium Post, which means your package may pass through places such as Singapore, Dubai, the UK or Belgium before reaching Australia. Direct shipments from India to Australia are more likely to be intercepted, so this multi-stop routing increases the likelihood of successful delivery. 📮 If you can provide an alternate address, such as a parcel locker, this may also improve your chances of delivery. Please understand that while we strive to ensure a smooth process, this is our best approach at this time and we hope to see improvements in the near future. 💯% SATISFACTION GUARANTEE We want to ensure that you have a positive experience with us. Most of our shipments go smoothly, but if a product has a problem, our refund policy ensures that buyers are satisfied with the product they ordered or their money back. Thank you for your patience and understanding, Support Team

Posted 5 months ago

“I ordered on October 13 nothing!! They resent another one just like before Can’t track! They used to be great not so much anymore. Buyer beware!”

Helpful Report

Posted 5 months ago

“Ive ordered from ModifinilXL three times now and the prices are excellent, the range of products is great, the delivery is prompt and well packaged and I'm really happy with the service. I will be returning for a fourth order.”

Helpful Report

Posted 5 months ago

“Never received my order,said they would send a replacement,tracking number doesn’t show anywhere.Nesrly 6 weeks since paying for my order and nothing!!”

Helpful Report

Posted 5 months ago

Dear Billy, Your order has been res-hipped and will be delivered to you shortly. Your tracking number is LP070519000IN Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://auspost.com.au/mypost/track/details/LP070519000IN I remain at your disposal for any questions you might have. Kind Regards, Support Team

Posted 5 months ago

“Very fast and efficient delivery”

Helpful Report

Posted 5 months ago

“I placed an order months ago. It got stuck at customs and I was notified that my order would be resent (about 1 month ago). I have not received a tracking number and am not getting any responses to my emails. I have emailed the customer service person who notified me that my parcel was being resent AND I have sent a seperate email to the help/customer support people and have had no reply in over a week. I use to buy from here but not again unless this is resolved ASAP. I am concerned that this site is a massive scam.”

Helpful Report

Posted 5 months ago

Dear Customer, Your order has been re-shipped and will be delivered to you shortly. Your tracking number is LD571738685BE. Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://auspost.com.au/mypost/track/details/LD571738685BE 🛬 GOOD TO KNOW BEFORE IT ARRIVED None of our shipments require a signature upon delivery. Your package will be left where it's safe to do so. We will attempt to deliver your package to your mailbox. However, orders shipped to the USA via Emirates Post (RRxxxxxxxxxAE) may require a signature upon delivery. Expect delivery in 10-18 business days for shipments sent via Emirates Post (RRxxxxxxxxxAE), Sweden Post (LExxxxxxxxxSE), Asendia (LKxxxxxxxxxFR), Belgium Post (LDxxxxxxxxxBE), and EMS Express from India (LPxxxxxxxxxIN or EMxxxxxxxxxIN) ⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE We ship all orders using the fastest shipping method available at that time. We reserve the right to change your selected shipping method to ensure your package is delivered as quickly as possible and clears customs successfully. 🛃 CUSTOMS CLEARANCE Customs clearance is a necessary process for all goods crossing a border between countries. It usually takes 2-3 days, but can sometimes take up to 2 weeks if there is a delay at customs, so you may experience a delay in receiving your items. While we strive to ensure that all packages clear customs (99.7% of our packages clear customs in 🇺🇸 the USA, 🇬🇧 the UK, 🇪🇺 the EU and 🇦🇺 Australia), individual countries have different criteria. In the unlikely event that your package is lost or held in customs for more than two weeks, please let us know - we will reship your order at no additional charge or refund your money if you prefer. 📮 ESTIMATED DELIVERY TIME Unfortunately, we can't give you an exact ETA. The delivery time is not always stable and is also out of our control as it depends on delays at customs, cargo flights, and many other factors. The total delivery time (usually 10-18 business days) depends on many factors because your package is coming from overseas, and your rough estimates are as follows: ⏳ International shipping time (usually 7-10 business days); ⌛ customs clearance time (typically 2-3 days but may take longer); ⏳ in-country transit time (2-5 business days depending on your local postal provider). 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. Thanks for your patience, Support Team

Posted 5 months ago

“My package has been stuck in customs since October 6th, and this situation has dragged on far too long. Over a month ago, the support agent, Daniel, claimed my order had been reshipped, but he has repeatedly refused to provide a tracking code. This lack of transparency and accountability is infuriating. The company’s policy to reship or refund after two weeks is clearly not being upheld. I’ve tried to be patient, but the vague responses and refusal to offer proof of shipment make it feel like I’m being scammed. This used to be a trusted company, but after this experience, I can’t recommend them to anyone.”

Helpful Report

Posted 5 months ago

Dear Chuck, Thank you for your reply. I'm really sorry about this issue and I apologize for the inconvenience. Your order has been re-shipped free of charge. You will receive a new tracking number shortly. Best regards, Support Team

Posted 5 months ago

“Excellent product delivered in a timely fashion and good customer service. I will order again.”

Helpful Report

Posted 5 months ago

ModafinilXL - Buy Modafinil Online & Modalert Reviews is rated 4.5 based on 1,899 reviews