Molly Mutt Reviews

Name: Molly Mutt
Address: 2855 Mandela Pkwy, Suite 11, Oakland, California
Rating: 4.88

4.9 Rating 2,853 Reviews

98 %

of reviewers recommend Molly Mutt

4.9

Based on 2,853 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Molly Mutt:

Your dog deserves the best! Molly Mutt makes gorgeous dog products with Earth-friendly designs that are both comfortable & comforting.

Visit Website

Phone:

(510) 238-8400

Email:

help@mollymutt.com

Location:

2855 Mandela Pkwy, Suite 11,
Oakland
California
94608

Molly Mutt 5 star review on 19th April 2024

1039

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to purchase a cover, weatherproof liner and insert but only saw the cover and waterproof liner. Wish I had all the options in one area for the size I needed. Otherwise, pretty simple to order and quick shipping too.”

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Posted 1 year ago

“Great product, easy to use, unfortunately my dog wasn’t a fan and destroyed it on the first day. But, if you dog likes a crate cover then I highly recommend!”

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Posted 1 year ago

“Such great customer service! Will definitely use Molly Mutt again!”

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Posted 1 year ago

“So far we are stoked. Long term durability? Only time will tell but looks promising”

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Posted 1 year ago

“2 WEEK UPDATE: I still absolutely love this couch cover! And so do my animals! However, I’m removing one star because the ends (where the arms are) could also use the “holds” that go under the seat cushion. While the cover stays in place front to back, it could use more stability side to side. I still 100% recommend this though!! Waay better than anything else I’ve tried. Between three cats and an 80lbs dog enjoy our couch for the past 5 years, we were ready to throw it away. But this MollyMutt couch cover has saved it!! The holds that go between the cushions keep it in place, even with the up-downs from the animals and us. We already use the dog bed and love the durable, washable, yet soft fabric. If you’re on the fence, go for it! Also, the size chart helped us find the perfect fit.”

Molly Mutt 4 star review on 20th January 2023

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Posted 1 year ago

“Love the crate mat with wooly insides. Frankie the old pup loves it too... Wish the liner had a zipper so that I could add/remove/rearrange the wool without having to open the seam and sew it shut again.”

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Posted 1 year ago

“Arrived on time, is easy to install and seems to be a fairly durable material.”

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Posted 1 year ago

“I really like your products. However, I recently purchased a large blanket. I must not have read enough because directions are either to hand wash or wash in gentle on cold and do not use the dryer because of shrinkage. Who has the space to hand wash a large, heavy blanket. Further, it takes at least 2 days to dry - very inconvenient!”

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Posted 1 year ago

“Mine have only been on a week but they seem to be good quality we plan to order another set of 3 in 6 months if they hold up well. I have 1 English Mastiff and 2 Belgian Malinois”

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Posted 1 year ago

“I took the Molly Mutt approach and filled some sacks with used clothing. What it makes is a very lumpy dog bed, and my dogs weren't interested. Pillows are a good filler, but clothes don't stay in a nice stacked pile, so while it may work for blankets and such, using your clothes is just not realistic.”

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Posted 1 year ago

“So far, so good. Seems like a good, durable product. Love how it looks, however, wish the front came down longer to cover front of couch. My dog tends to scratch bottom part of couch when fishing for her toys underneath.”

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Posted 1 year ago

“I recently received the forever young pet blanket and love it. The sage green color and pattern is perfect as well as the size for our sofa. My only issue with the company is the item selection of "pet blanket" on the web site is very confusing. The pet blanket products are listed as different items due to color.... The blanket is exactly the same except for the color. There are at least a half dozen colors listed as different pet blankets with different names ( forever young, dreams, aurura borealis, clark gable, romeo and juliet, time after time, etc.) It would be far simpler to simply list the Pet blanket as one item and then list all of the colors /photos it comes in!”

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Posted 1 year ago

“I love the product very much. I decided on the wrong size dog bed based on recommendations via weight class (I measured too, but it just ended up being on the small size). Returns done on my own dime, but very simple. They did not have the pattern I wanted in the bigger size, hoping they do in the future. The pattern I settled for ended up being quite nice. My Ruthie loves the product too.”

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Posted 1 year ago

“I've placed more than 5 orders and there is a huge Cost to ship to Canada. They don't answer their emails.”

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Posted 1 year ago

“very happy with this product. It fits great in my car and the dog loves it!”

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Posted 1 year ago

“I love the crate cover! It is super heavy-duty and well made. My only change would be to add velcro or more snaps on the corners with the roll-up panels so it will give more privacy to the dog and to people walking by. I used binder clips to close it fully.”

Molly Mutt 4 star review on 28th August 2022

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Posted 1 year ago

“spendy, but perfectly constructed hard to find item”

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Posted 1 year ago

“Love, love the products! I gave 4 stars instead of 5 only because I was so disappointed to discover had I purchased my cushion and cushion cover online I would have received 15% off. I spoke w a representative on the phone because I wasn't sure which item I needed to order. He kindly placed the order but didn't tell me about the discount. I am 68. Every penny matters.”

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Posted 1 year ago

hi Karen, thank you for your review! i double-checked your order and it looks like whoever you spoke with realized their error and applied a refund in the amount of the discount. if you don't see this refund on your statement, please give us a call at 510-238-8400 so we can see what might have happened. best, molly mutt help

Posted 1 year ago

Hi Karen, We applied the 15% discount to your order - thank you very much! It wasn't automatically applied because to get the discount customers need to sign up for our email and SMS program, which requires you to respond to a text that is sent to your phone to receive the code. However, we are very happy to ensure that our loyal customers always get our best!

Posted 1 year ago

“Outstanding customer service. I had a few questions and called the customer service phone number, I spoke with one of the owners. He answered all my questions and was very friendly! I purchased the wool-filled crate pad inserts, armor crate water-resistant liner and 3 crate pad covers. The fabric is sturdy and they wash very well. I only wish maybe the covers had snaps to close the covers instead of a zipper. The white zipper draws attention to my puppy and she has chewed up the zipper. I now am using a pillow sham over my beauty crate covers to prevent her from chewing the zipper. I am apprehensive in using the other covers, I don't want them ruined too. All in all I love everything about Molly Mutt!!!!!!”

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Posted 1 year ago

Thank you so much for the kind words! Here's the best way to protect your zipper....zip up like normal and then about 6 inches before the end take the zipper head and tuck it inside - and then use your thumb to zip up the rest of the way. That keeps the zipper head safe and sound and make it much less likely that your pooch will get ahold of the zipper.

Posted 1 year ago

“Good product and service but why send me information on a long side zip one week after delivery. You could have offered me a choice.”

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Posted 1 year ago

Molly Mutt is rated 4.9 based on 2,853 reviews