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Moonpig.com Reviews

1.5 Rating 1,330 Reviews
11 %
of reviewers recommend Moonpig.com
Company Reviews Questions Metrics
1.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Moonpig.com Reviews
Visit Website

Phone:

0345 4500 100

Location:

10 Back Hill
London
EC1R 5EN

Write Your review

Moonpig.com 5 star review on 15th September 2025
Bubu
Moonpig.com 1 star review on 13th September 2025
Anonymous
Moonpig.com 1 star review on 13th September 2025
Anonymous
Moonpig.com 3 star review on 21st August 2025
Contact Helpdesk Via WhatsApp +1 3316844851
Moonpig.com 2 star review on 26th July 2025
Ayesha
Moonpig.com 1 star review on 8th May 2025
Barry Hudson
Moonpig.com 1 star review on 10th April 2025
Anonymous
213
Anonymous
Anonymous  // 01/01/2019
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Charlotte Berlyn
Unverified Reviewer
“I ordered special photo card for 18th birthday. It arrived quickly and the quality was excellent”
Helpful Report
Posted 8 years ago
Maureen Whitlock
Unverified Reviewer
“She will let me know when she gets them and then I will be Happy”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Great being able to personalise cards, fun and great lay of on the site, easy to use from the app also!”
Helpful Report
Posted 8 years ago
Tom
Unverified Reviewer
“Quick easy service, website easily laid out. Fast payment.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Delivered my customised card on time and made my Mum smile”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“I loved the personalised card that I ordered from Moonpig. The personalisation process is very smooth and easy, and the result is really beautiful.”
Helpful Report
Posted 8 years ago
Sally Vanda McLean
Unverified Reviewer
“They cater for all occasions and have beautiful gift options”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Great prompt service. Excellent range and choices”
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Posted 8 years ago
Annabelle
Unverified Reviewer
“Lots of choices for presents and easy to navigate.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Really easy site to use to add photos onto your cards. Next day delivery and always a really good quality and price.”
Helpful Report
Posted 8 years ago
Moonpig.com is rated 1.5 based on 1,330 reviews
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