Moose Reviews

Name: Moose
Address: Unit 3 Brassmill Lane Trading Estate, Bath, Somerset
Rating: 4.37

4.4 Rating 321 Reviews

83 %

of reviewers recommend Moose

4.4

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

01458 350025

Email:

help@moose.co

Location:

Unit 3 Brassmill Lane Trading Estate,
Bath
Somerset
BA1 3HZ

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Moose 1 star review on 8th February 2025

Anonymous

Moose 5 star review on 21st January 2025

Anonymous

Moose 5 star review on 12th January 2025

Ashley Sulway

Moose 5 star review on 25th December 2024

"Tony "

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company, very professional.”

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Posted 10 months ago

“Moose had just what I needed at a great price and the delivery was super fast. I will be using them again for another order. Thanks Jules.”

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Posted 10 months ago

“Great lock super happy with it”

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Posted 10 months ago

“Very good site”

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Posted 10 months ago

“Bad service”

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Posted 10 months ago

Dear Vikramdeep, Thank you so much for taking the time to share your feedback on your recent visit to Moose. We genuinely appreciate customers like you who provide us with valuable insights about their experiences. Aplogies that your experience hasn't lived up to your expectations. To ensure we can improve your next experience with us, we kindly request your assistance in further specifying the areas where our service lacked. Could you please provide more details regarding the problems you encountered? We are open to any suggestions or feedback you may have to help us better cater to our valued customers. Once again, we thank you for your valuable feedback. It is through such feedback that we are able to recognise our shortcomings and constantly strive to enhance our services. We look forward to welcoming you back to Moose and providing you with the exceptional dining experience you deserve. Warm regards

Posted 10 months ago

“Good solid kickstand, easy to fit and adjust. Fits my Trek Dual Sport 1 perfectly.”

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Posted 10 months ago

“Great company”

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Posted 10 months ago

“. brilliant scooter”

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Posted 10 months ago

“Good for the price”

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Posted 10 months ago

“My bag was broke before i got it”

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Posted 10 months ago

Dear Dion, Thank you for letting us know about the issue with your broken bag. We're sorry for any inconvenience this may have caused you. We aim to provide high-quality products and are disappointed to hear that your bag was damaged upon arrival. We want to improve, so we kindly ask for your help. Can you give us more details about the damage and and reach out to a member of the team so they can get it sorted for you. Thank you again for bringing this to our attention, Dion. We value your support and are committed to providing you with the best shopping experience at Moose. If you have any more concerns, please contact our customer service team at help@moose.co Warm regards

Posted 10 months ago

“Good discount and next day delivery service”

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Posted 10 months ago

“I have ordered 3 of these scooters for 3 people and they are over the moon with their purchase”

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Posted 10 months ago

“Top dogs as usual”

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Posted 10 months ago

“Excellent service highly recommend”

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Posted 10 months ago

“Excellent service arrived next day after ordering”

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Posted 10 months ago

“item arrive pretty quick no worries”

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Posted 10 months ago

“Like New condition, this is our second E Scooter from Moose. Fantastic value & can't wait to get out on it.”

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Posted 10 months ago

“Excellent service, bought a Selle San Marco saddle for my road bike. Delivered in 2 days, straight on my bike, then off for a 50 mile ride 👍😊🚴‍♂️”

Moose 5 star review on 19th September 2024

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Posted 10 months ago

“I couldn't be happier with the Pure Advance+ Flex that I bought from Moose. There was a slight issue with the delivery but Mouse resolved it quickly and more than satisfactorily. The scooter was as described and is exactly what I was after. All in all it was a great experience and I have already recommended Moose to friends!”

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Posted 10 months ago

“The Pure Advanced Flex Scooter was delivered on time and rides smoothly. though it had a few scratches on arrival.”

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Posted 10 months ago

Moose is rated 4.4 based on 321 reviews