“Bought 10 Mullerlight yoghurts for £4 however it turns out 1 of the flavours right in the middle of them all is not part of the offer so didn't get the offer.....do this all the time ti dupe people.....ggrrr”
“Fuel Promotion Scam
Tried to take advantage of their 5p off petrol promotion, filled up £100, tried to scan voucher, which was rejected by the machine, asked the woman in the kiosk, who said I should have used a different pump and it was not her problem so she wouldn't sort it out. When I complained abouit the service online I received a call telling me that 'I should have checked their website before filling up with fuel!'
Oh well, that is one supermarket chain that won't be getting my business again”
“Was sent an email today offering 5p off a litre of petrol when you spend £40 in store not a great offer when my local shell garage is 1.52p litre and your price is £1.66p a litre”
“Morrisons Holloway Road London N7 is a dirty, grubby, over expensive store! Stock is awful, shelves are actually yellow and brown when they are supposed to be white. I'm surprised this place is still running with their over prices and rude, lazy staff, they only seem bothered in talking amongst themselves and giving customers abuse and being rude to them! I see a new store manager has been placed there, why bother, in the past few years around ten store managers have been placed at this store and not one has lasted long or knows how to run this place. Hopefully this new one kicks the staff into place. I sense this Holloway Road Branch will be closing down soon. Watch this space 👀”
“Poor quality, short dated delivery stock. Local store (Pool, Redruth) getting very expensive and the store has become untidy, unkept and a bit grubby. Now shopping elsewhere.”
“Morrisons Dover Kent.
Is this store likely to close soon? I wonder as there are less and less manned checkouts open. This morning only three, and each one manned by a female supervisor. Seems three more staff have left. Not all Morrisons stores are like this one and seems it is a management issue, and has been for a long time. Inside information. That being the case, and there are staff in that store very capable of running it, who do Morrisons tolerate it. They must surely be aware what the problem is.”
“I have noticed very recently in the Morrison's Branch I sometimes shop in many many items have really been hiked up in price. and not by small amounts.”
“Shocking treatment by staff...I did not deserve to be spoken to in such a rude and hostile manner ,had I been rude or hostile in the first place I could understand but I wasn't, the experience left me very upset.”
“always check date on milk, as i bought 2 cartons and when i got home realized that they were both 'use by the next day'. no label on it. no price reduction.”
“I have shopped at morrisons for many years. Also spend over £200 each week.The latest voucher offer was not explained.I waited 30 minutes before I was able to speak to a person,who then told me that I had not qualified for my vouchers. I will not be shopping in morrisons again.
Mrs Sue Southall”
“I found a bug packed inside the packaging of a chicken satay meal deal it was disgusting and they hardly compensated me for the horrible experience. It’s put me right off. Terrible un hygienic and bad service. Won’t be bothering with them again”
“app is pointless except for tracking your customers, None of the till staff bother asking if you have it, other stores always remind you to get it scanned.
Shop floor staff always look dejected and unappreciated, appears they want to be there even less then I do (Taunton branch)
We use to get all our main shops here but have moved to another retailer in the town.”
“On 19th Aug. had a delivery, 4 packs of cigarettes missing. Told I would get a refund, this still hasn't happened. This week again ordered 5 packs of cigarettes, this time none came. Phoned customer service twice, on first occasion I was told the depot manager refused to take responsibility and the driver said I'd checked the bags on the door step - LIE. Even went to local store as I was told to but they can't do anything, After 9 years of home deliveries I am in two minds to stop.Made to feel like I am a liar by the depot manager & driver. Terrible service.”
“I opened my broccoli and a large green worm fell off to the kitchen counter. As it was green, I picked it up thinking it was a piece of broccoli, but I obviously realised it was not. I got in touch with the customer service team, who took 5 days to reply to my email. They asked me to call a phone number and use my Case reference number. So I did and the person on the phone had no idea what I was talking about, nor did they want to help. They asked to get in touch with the email and ask for more details (whatever that meant). I emailed them and they never replied. Really poor hygiene checks and even worse customer service”
“Food To Order Not as advertised.
Ordered using Food To Order for part of a buffet for a funeral, food was ordered to collect between 10-11 but wasn't ready at 10:15, was left standing waiting for 40 mins whilst the girl was going round the store collecting items off the shelf? They advertise as if the items are provided as platters but they aren't, the sausage rolls were thrown on top in the cartons they come in on the shelf, ordered the larger quiches but was given the standard smaller quiches that are only £1.75, still in their boxes so stuck at a wake trying to cut quiches with wooden forks. Items were missing from the grazing boxes but wasn't even told on collection yet still charged full amount!! Rang Customer Services who couldn't care less, was offered a token £20 refund that barely covered the amount of missing/overcharged items but as a voucher if I wanted it in money I have to go to the store to get the refund though I'd have to then take it up with the store manager first. They can take a deposit online but claim not to have the ability to refund the money back to your card. Appalling service all round making a stressful time even more so with the attitude of the people working there.”
“Rubbish help
I placed an order with a company and they collected the goods through morrisons. Can the staff in this so called supermarket not read. If it says any missing items cancel whole order. That makes sense. So why do you so called well trained staff send it out. If I complain I am told to contact the delivery company. That doesn't mean sense as you are the ones making up the order. morrisons is a joke. I don't know how you get a good name”
“We ordered a delivery for elderly relative and initial delay problem with vehicle, later that day we were told delivery at some stage following day, no time given.
We then contacted customer service who refused to talk to us, all we wanted to do was arrange collection. After explaining we order food as relative has dementia and cannot answer the phone. Would not help us at all and Natasha asked to speak to relative who does not live with us. She couldn’t help us, we asked to speak to a manager. Told up to 72 hours to get a call back. I would not recommend anyone ordering from this company as they are unreliable.”
