“At the start of the month I found a metal shard in some Morrisons own bread rolls. Fortunately I realized in time and spat it out before it was consumed. I reported immediately and was asked for an array of information (batch number etc.) which I'm sure is important if there has been a contamination but also a picture of the roll and where exactly located in the roll the shard was... I have finally heard back today to be told they "have found no signs of damage or wear on their equipment" and that I'm being sent a £2 voucher, sorry for the experience. The voucher isn't really necessary more alarmingly I've seen no alerts or warning in the store that there may have been an issue, despite being requested to post the shard and the packaging”
“Bought 2x sandwich platters for my 84 year old mum and her friends for VE Day celebration, along with some cake platters.
The sandwich platters were extremely disappointing, the ladies could not believe that there was No butter on the sandwiches. Come on Morrisons, at the price you charge a little butter would be nice!!”
“Terrible!! Thought I'd do a test online order as I usually shop at Tesco. Everything seemed ok until I checked out then several items were said to be unavailable even though they were available on the website. The next day I get a text saying other items were also unavailable.
When the driver turned up he said the baked goods I had ordered and were unavailable didn't get baked until later in the day and would only be available if my delivery slot was later in the day. I order 12 cans of pop, but only 8 turned up even though on the drivers sheet it said 12 had been dispatched.
Overall a terrible first shop. I'll stick to Tesco where I hardly ever get an unavailable.”
“My wife and I spend a lot of money in morrisons, but the steak and ale pie was appalling, advitised as steak and ale pasty ,it was more like a stew ,potatoes, onion, carrots, and a minimal amount of steak which was inedible, please sort it out as as far as we are concerned morrisons is value and top products
Kind regards
Malcolm smith”
“If you shop in Morrisons hatch end
And have ever used the 8 for £10 offer that has been running for a few weeks in the frozen section please check your bills because the discount is not being applied. I was over charged by £13 pounds and had to argue for half an hour with the assistant manager
pav who was very arrogant and even when the lady on the till told him it was a recurring problem didn’t really want to admit to it.”
“I frequently use self serve and very frequently the discounts are not applied, finally gave up today and left the shopping in the till. Sick of waiting in customer service queues for refund.
Morrisons your useless and I’m boycotting them from now on, over priced and fleece you with not applied discounts at self serve.”
“I am extremely disappointed with Morrisons at Brentford Waterside, TW8, due to the excessive noise coming from their industrial fans, which run 24/7 without any break. The noise is unbearably loud, making it impossible to sleep or enjoy any peace at home.
Despite multiple complaints, Morrisons has failed to resolve this issue. They acknowledge the problem internally but refuse to take real action. Their response has been slow and dismissive, showing no concern for the residents suffering due to their negligence.
In addition to the noise, foul smells are also coming from the back of the store, further affecting our quality of life.
I strongly urge Morrisons to take responsibility and fix this ongoing problem. Until then, I do not recommend this store to anyone living nearby. Terrible customer service and lack of accountability!”
“I purchased Yogurt from your Patrick Store last Friday which was 4 days out of date which is disgraceful. I complained to y
The store who offered me a £2 voucher which wouldn’t even cover the purchase price. I pointed this out to them. I was then offered a refund if I go back to this store I informed them this store is 45 minutes from my home and as an alternative could they not offer me a gift voucher for my local store which is 5 minutes away but they said this was impossible. Very bad customer service I will no longer be shopping in any Morrisons store in future.”
“SHAME ON MORRISONS
It is sad to note that 15 months on since the PALESTINIANS GENOCIDE started and morrisons is still sourcing Israeli products. A state which has been designated APARTHEID STATE by HUMAN RIGHTS WATCH and AMNESTY INTERNATIONAL. UN has declared that Israel is committing Palestinian Genocide and INTERNATIONAL CRIMINAL COURT has issued INTERNATIONAL ARREST WARRANTS for israeli PM Natanyahu and his government, who have conducted a reign of terror on Palestinian civilians resulting in the loss of 50,000 plus innocent lives, mainly women and children, millions displaced and a systematic destruction of their homes, livelihoods and infrastructure.
I take issue with morrisons and, its simple, why are we as customers made to buy products made and grown from the occupied Palestinians lands.
Morrisons is irresposible and worse complicit in the PALESTINIAN GENOCIDE by the very fact that it's aiding and abetting a GENOCIDAL APARTHIED STATE and placing products on British table from UN recognised Occupied Palestinians lands.
I say NO to Israeli products and demand morrisons stop exposing unsuspecting British consumers to unethically sourced blood products from a GENOCIDAL APARTHIED REGIME.”
“Dreadful service, 2 late deliveries, missed items and no phone calls to advise of late deliveries, then when I requested transcripts of phone calls I was informed I was not allowed to have them, really?”
“Had a Christmas order which wasn't delivered on the arranged day or the next day but they took the money. Surely this is theft! After11 days and 2 phonecalls they have now processed a refund but say it will take up to 10 days to reach my bank account! Why?
Seriously disillusioned with what I thought was a good store.”
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“Went into Morrisons in clactonn into the restaurant, everything was dirty floors tables, cutlery everything do not recommend eating at this restaurant”
“I bought 3 boxes of milk tray which were placed on 3 shelves each shelf contained boxes of chocolates on each shelf and were labeled at £2 50 with more card and these were placed at the end of the isle on 3 tier shelf after checking my bill I noticed I had been charged just under £4 taking it up with a store manager she said it was a mistake the £2. 50 price But I noticed how many people picked up these chocolates and how many would have checked their bill I did get my money back and the chocolates but I was made to feel I was wrong on pointing this mistake out A Mistake at a local Big Store which should not happened it would have been good if the store manager and assistant at the desk would have been more pleasant instead of making me feel I was in the wrong by pointing the mistake out check your bills after paying while in the store”
“I booked slot 7:30 to 8:30 one hour slot but 11:00 I didn’t receive any delivery up vey bad experience with Morrisons next time I’ll prefer to go to ASDA or Sainsbury’s these are better then Morrisons I recommend to others not go with Morrisons”
“We were overcharged at Morrison Daily Belle Vue. After 8 pm, we came there to get some discounted items (pastries) but the Indian staff said nothing about the total payment, she just scanned and typed and waited for us to pay. Bad customer service though.”
