“I visited morrisons Chippenham a week ago. I was very happy with the experience, the store was clean, everybody was approachable and the offer were clear. I wanted something frozen that was on offer just didn't have the flavour I wanted so a very friendly 'Tiffany' stopped what she was doing (she was behind the pizza counter) went to the freezer to see if they had any in stock. It must of been a popular flavour as there was none left but overall great experience.”
“Morrisons Ayr has had a makeover. It's now a welcoming shopping environment. The staff are really helpful and always smiling. They always seem interested in you. Customer service really is given in this store.”
“I went shopping to my Morrisons Speke store as I aways do and a trolley guy called Tony is very helpful and nothing is to much for to go out his way to help the customer WELL DONE pal”
“I visited your Jarrow Store on Tuesday evening around 5 o clock. I was looking for some Oat milk for my vegetarian daughter but could not find it in the milk section. One of your Morrisons staff called Kelly was walking past me and asked if I needed any help with anything. I explained that I was looking for Oat milk and she said that she thought it might be in the long life milk section. Although it wasn't there, she then proceeded to take me to the front of the store where the free from / Gluten free section was. To my delight she was able to locate the milk for me. Success! Well done Morrisons on employing friendly, helpful staff, able to go the extra mile without hesitation - and lots of smiles.”
“We use the Aylesbury store restaurant every Thursday afternoon and would like to commend Ashley (who we think is the manager) and his staff for the service and friendliness. We happened to miss going last week, and when we arrived for our meal this week expressed that they missed us and was everything alright. We just do not know any restaurant that give such a friendly service, always a smile to welcome us.
Alan and Jean Driver”
“While shopping in northampton 100 today ben burrows went out of his way to get me some kellys ice cream from the back up freezer as there was none out in the freezer on the shop floor.”
“Visiting Malton in North Yorkshire today I asked the gentleman who was collecting trolleys about using Morrisons Car Park and did we need to purchase a ticket.
He was so helpful, pleasant and cheerful, he informed us about parking procedures, shop opening hours and told us about the Food Festival that was taking place in Malton he also gave directions on how to get to the Food Market on foot. Thank you Chris for your help. will use Morrisons next time we are in Malton”
“We've used Morrisons home deliveries for over a year now and I can't recommend them enough. I can count the times I've had missing items or substitutions on one hand, and when you do get a substitution it's a decent one.
The drivers are polite and always on time - they ring if they're going to be early to ask if it's ok but it's never more than half an hour. When they were late once I got a call from the driver apologising and could track progress on the website.
The customer services team dealt with my only complaint (a leaky shower gel) with a quick no quibbles refund and I got a refund when I left a duf review for a product (my only duf review!) even though I didn't ask for it.
I really can't recommend them enough and after poor service from other supermarkets I won't use anyone else now.
Well done Morrisons!!!”
“I would like to appreciate kimas ( store 20s) from fruit and vegetable department ealing broadway. He always working really hard and very happy to serve his customers .whenever anybody need any help his help is always ready. during my all visits in Morrison ealing broadway I have found him so hardworking and cheerful and helpful.”
“I have used morrisons home delivery twice, both arrived on time and drivers very friendly and helpful. My first delivery had NO substitutes which with other supermarkets there's always been at least 2! Second delivery just had one sub, it was cheese but sent a more expensive one, a different brand at the same price may have been better. All fresh produce had good dates on them, so no complaints here”
“I bought today . The salted caramel profiteroles . Omg! They are gorgeous. Morrisons have excelled in this product. Please continue doing these . Please do not bring them out wholly for Xmas and Easter . These should be an all the year product. More so because salted caramel is the in thing !.”
“First time shopper with Morrisons very happy overall driver was polite and kept me informed I needed to contact customer services and was a refreshing change to speak to an actual person who delt with my query instantly will be shopping online with Morrisons again”
“I would like to appreciate hard work and very friendly nature of Nipuni Cashier from self scans checkout in Ealing Broadway branch. a lovely Asian lady with her lovely smile always ready to help her customers and provide her best help to them. I am thankful for all the help that she provides to me and all her customers.
Radia”
“The delivery drivers work hard and most of the time deliver with in the hr time slot.but if they are stuck in traffice or running late they phone you to let you know or phone you if they can deliver early.”
“I would like to compliment the Staff at Mayo Avenue, Bradford.
When visiting family, we usually shop in the Mayo Store because we live too far from a Morrison's down South. We always receive great service, friendly and helpful.
This visit we found the service spot on. I would like to thank the member of staff who came to ask if I needed any assistance. I was temporary on my own ,husband off looking for an item, in my wheelchair.
Check out again very friendly and efficient.
I went to look at the flouristry section whilest hubby took the shopping to the car. It was so well set out with well tended plants and cut flowers. The assistant Sylvia was lovley and I complimented her on the display she told me how pleased she was with my response . The display looked like she cared and I told her so, her response was yes she did enjoy her work. The section was in its self very uplifting and the best I have seen in any supermatket.
Please let Daniel her line manager I have contacted you and say thank you the the management team.
Erica Kibble”
“I have used various supermarkets for the last few years after becoming a little disillusioned with the various major supermarkets.
I have to say that the support Morrisons has given to local yorkshire communities during and after the flooding is not only generous but went beyond what could be expected.
You have won my business!
Well done.........”
“My local Morrison is Ferry Road Edinburgh, last night I needed some advice about two chicken crowns I was about to buy, the butcher had just gone off duty,but another member of staff found him and he came back to his department gave me the information I needed and also offered to bone the chicken for me. I thought it was very kind as he had probably had a very busy day and would just wan't to get home, so thank you for your help it really was much appreciated.
R Rae
Edinburgh”
“Chester new manager is excellent , he is constantly rushing around and doing his job over and above what would be expected by his customers .the store is a credit to him . He is stocking shelves , helping in cafe , ripping up boxes . He is an incredible member of staff which I am sure you must now be aware . A very valuable employee . Chester has had an unsettling couple of weeks after sadly last manager left but you have now again found a gem . Look after him Chester is a fickle city and demands the best .. Well done management ... A loyal couple of customers”
