Mountain Warehouse Reviews

Name: Mountain Warehouse
Address: TORQUE LOGISTICS ANCHOR WORKS HOLME LANE, Bradford
Rating: 2.35

2.4 Rating 358 Reviews

33 %

of reviewers recommend Mountain Warehouse

2.4

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mountain Warehouse:

Mountain Warehouse clothing and equipment is designed to protect you from the elements. Mountain Warehouse offers the best gear at the lowest prices. Same day despatch. Dozens of buy one get one free offers and other great deals. Return or exchange your products at our stores. We offer prices up to 50% lower than equivalent products.

Visit Website

Phone:

020 7808 4606

Email:

info@mountainwarehouse.com

Location:

TORQUE LOGISTICS ANCHOR WORKS HOLME LANE
Bradford
BD4 6NA

Write Your review

Tell us how Mountain Warehouse made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mountain Warehouse 1 star review on 23rd February 2024

Danny

Mountain Warehouse 5 star review on 24th December 2022

Christine Parkes

Mountain Warehouse 1 star review on 1st November 2022

Consumer X

Mountain Warehouse 1 star review on 26th March 2022

Steve Wylie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of quality items on web site with very good prices followed with a superb delivery service.”

Helpful Report

Posted 6 years ago

“They demonstrated very goodcustomer service, the delivery time and quality was as promised, and the product exceeded my high expectations.”

Helpful Report

Posted 6 years ago

“Good selection of products available at a competitive price. Really made my camping holiday more enjoyable.”

Helpful Report

Posted 6 years ago

“The delivery is speedy and reliable and the clothes are really nice designs and quality as well as value for money. Their customer service was very effiecient when I had an enquiry too.”

Helpful Report

Posted 6 years ago

“Excellent customer service combined with real value for money products. Their outdoor clothing performs as well as any of the big name brands, I can never understand why people pay up to 3x as much for a product with the same performance spec and made from the same materials from big name brands. I have used Mountain Warehouse gear for several years and it has lasted better than the garments I have purchased from NF, B/H & T 24.”