“we sent a camera and lens to them for selling they offered us 900. once they checked it out they said 600. we asked them to send it back and we checked what they said was wrong. they are complete liars. there was no scratches on body or lens, the areas they talked about even had protective covers like they did from day one. Absolute con men.”
“Bought a Canon 5D camera from them, which was advertised as having a clean sensor. A month later, when using the camera at low aperture of F11 I realised the sensor was extremely dirty (it's not noticeable at f1.8. I had put a brand new 50mm lens on the camera from day 1 and it was never removed, so it's not as if I had been swapping the lens frequently. I told mpb about the dirty sensor and they just fobbed me off and said I had 4 weeks to complain and that time had lapsed. They wouldn't even consider cleaning the sensor for me as a gesture of good will. I won't be buying from them again.”
“MPB sent me a message saying I was not at home when delivery was attempted - while I was standing by the door waiting for the delivery, having waited in all day for a non-delivery. Unfortunately, MPB use dpd as couriers, and after this Kafkaesque experience, dpd also sent me a photo of an entirely different property as spurious 'proof' that they had attempted delivery of a camera. Order cancelled, but MPB have now taken payment for this non-delivery, and the long wait for a refund has begun. I have nothing to show for this, apart from a couple of largely wasted days. Helpful support staff, but I'd never use MPB again - they seem aware of dpd's dismal reputation in some areas, but still use them.”
