MuscleFood Reviews

Name: MuscleFood
Address: 23-25 Park Lane Business Centre, Park Lane, Nottingham, Nottinghamshire
Rating: 4.33

4.3 Rating 4,134 Reviews

82 %

of reviewers recommend MuscleFood

Visit Website

Phone:

07702165657

Email:

rich.milham@musclefood.com

Location:

23-25 Park Lane Business Centre,
Park Lane,
Nottingham
Nottinghamshire
NG6 0DW

Write Your review

Tell us how MuscleFood made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MuscleFood 5 star review on 4th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, I had recently ordered a muscle food delivery and once received I found that was missing a fair few items I had requested to be in the box. I would like a refund asap.”

Helpful Report

Posted 1 year ago

Hi Lily, I'm sorry to hear you haven't received all the MuscleFood you ordered. I can see you've already emailed us regarding this, please don't hesitate to reply to the email thread if you have any further questions and we'll be happy to help. Kind regards

Posted 1 year ago

“I have wrote emails. I did not receive my last order as the delivery driver left it next to the front gate 100ft from the front door. Please can someone contact me”

Helpful Report

Posted 1 year ago

Hi Mark, I'm sorry to hear about the issue with your delivery. I can't seem to find an email from you, can you please email us at support@musclefood.com if this hasn't been resolved? Kind regards

Posted 1 year ago

“Food did not arrive, I got sent a picture of the box on my door step woth no knock on the door and I belive someone has taken it from my doorstep, I would advise the delivery drivers knock on the door from now on”

Helpful Report

Posted 1 year ago

Hi Sean, I'm sorry to hear you've not received your order. Can you please email us at support@musclefood.com, so we can look into this? Kind regards

Posted 1 year ago

“Yet again food delivered to on the street!!..not in my requested safe place! It really is getting tiresome.”

Helpful Report

Posted 1 year ago

Hi Gary, sorry to hear about the issue with your delivery. Can you please get in touch with us at support@musclefood.com regarding this, so we can look into this? Kind regards

Posted 1 year ago

“The dates were very short on the May that was actually delivered. Some of the hampers didn't have all we ordered. Would NEVER USE MUSCLEFOOD EVER AGAIN”

Helpful Report

Posted 1 year ago

Hi Lena, Thank you for your feedback. I'm really sorry to hear you've encountered these issues with your orders. I'd really like to look into this for you, so can you please get in touch over at support@musclefood.com with your order details and I'll be able to investigate further.

Posted 1 year ago

“Not received my order yesterday. It's sitting in the depot and no sign of anyone delivering it today.”

Helpful Report

Posted 1 year ago

Hi Sam, Thanks for getting in touch. I’m sorry to hear you haven’t received your order. Can you please get in touch over at support@musclefood.com with your order information and I'll be more than happy to look into this for you.

Posted 1 year ago

“I ordered the £48.01 hamper which should have included 2 smaller hampers for 1p, however, I did not receive the 2 hampers for 1p. I asked when I could expect to receive the 2 hampers only to be sent an invoice showing what was allegedly sent. I DID NOT RECEIVE THE 2 HAMPERS!!!! I have asked 3 times when I can expect delivery - I am being ignored!”

Helpful Report

Posted 1 year ago

“Had to throw the whole lot out, chicken was foreign and stinking, mince was black absolutely rancid and I am 73 on a pension and it was a total waste of the money”

Helpful Report

Posted 1 year ago

“Again and again I asked for the box not to be left outside my front door all day!!!!..”

Helpful Report

Posted 4 years ago

“Just received my order today opened the chicken to portion it and it’s rotten , tried calling number not in use . First and last time I’m ordering. Steer clear .”

Helpful Report

Posted 1 year ago

“Nightmare if you have a problem. I want to change delivery date so look to see how to contact them, on website (need help) link NO REPLY. Send many messages through Facebook messenger NO REPLY. Email them NO REPLY. Phone number, NOT WORKING. Message on twitter but only just done that, but I will be surprised if they respond as they haven't for the others. Also the chicken isn't that good my local butchers has much better quality chicken breast. I find muscle food chicken breast a bit small and watery. The only reason I ordered of them now is because my butchers has shut for a couple weeks and I needed some. But I wish I didn't now as its all a nightmare. If respond I will remove this feedback. If its not resolved I will added more to this review.”

Helpful Report

Posted 2 years ago

“My fresh meat is harf cooked when been dropped off it is so hot not the driver fort but I am not eating hot chicken and pork”

Helpful Report

Posted 2 years ago

“My delivery hasn't turned up & I'm getting no response to my emails.”

Helpful Report

Posted 2 years ago

“Shocking company! Massive sharp dangerous bones in CHICKEN breasts. Add you to marketing without consent data protection breach and send out deceptive marketing emails! Take no responsibility for their failings either. No respect for this company or their lies.”

MuscleFood 1 star review on 19th May 2023

Helpful Report

Posted 2 years ago

“scam! 2 out 3 orders messed up...tried to contact customer service to be messed about asking for information they had already received.......do not waste your money”

Helpful Report

Posted 2 years ago

“My delivery never arrived. Took nearly 48hrs to reply to my email which then asked when I want to rearrange my delivery - no other options offered and no compensation discount. I want a full refund as now done a shop still waiting their reply now into second day”

Helpful Report

Posted 2 years ago

“Toughest steak I have ever had complete waste of money and I can cook wouldn't recommend to,anyone”

Helpful Report

Posted 2 years ago

“Been a loyal customer for years and had a locked in subscription package which was good value for money. Company have removed this from my account without my say so and will not put it back on. Crafty and deceitful company cancelling locked in deals to make you spend more money for less meat in the new hampers. Took weeks for them to contact me back and then fobbed me off. I am appalled at the companies behaviour. Customer service is now very poor, last hamper had products missing and they don't care about their customers in the slightest. I suggest you avoid this company”

Helpful Report

Posted 2 years ago

“DPD didn't leave in safe place as requested and item went missing. Case number was issued for me by DPD as they admitted its driver was at fault and to blame and asked me to send to Musclefood which I sent straight away. Been in contact 3 or 4 times to ask for an update on when I'll get my delivery BUT no reply to any of my contact requests today. Order number is 950703154”

Helpful Report

Posted 2 years ago

“Ordered a week's worth of ready meals and pizzas. They went out of date in three days... company said that they have a 3 day shelf life guarantee and suggested refreezing defrosted food. All binned, contacting credit card provider. Bad experience, may be a one off. But use with caution.”

Helpful Report

Posted 2 years ago

MuscleFood is rated 4.3 based on 4,134 reviews