musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,503 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,503 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As the name suggests 'Magpie' and what do Magpies do? They steal shiny things. Music magpie operate on a similar basis, obviously they do not steal, but they will attempt to obtain your shiny things at as smaller price as possible!”

Helpful Report

Posted 8 years ago

“Like the majority of reviews, my mobile was quoted at one price but then the offer was significantly less because of alleged damage to the case, which I can absolutely advise was not the case because the phone was brand new and had never even left the box before I sent it. Just a bunch of cowboys who will most likely sell the goods for top dollar having purchased them for a minimal amount if the offer is accepted.”

Helpful Report

Posted 8 years ago

“bunch of pirates will never use or recommend again offered £82 for a spotless undamaged not a mark onit mobile phone I've had from new never dropped or had water onit but got a revised price off £8.20 because they said it was water damaged what a joke they just try it on with everybody I've had the phone returned id rather smash it up than let these scum have it.”

Helpful Report

Posted 8 years ago

“Stay away from this cheating bunch. I sent an iPhone to them in excellent condition. Had been offered £45 from Carphone Warehouse who advised I would probably get more somewhere else. MM offered me over £60 prior to receipt of my iPhone. On receipt they messaged me to say the phone was not in the condition as described and then offered me £21. I asked for the phone to be returned and it was returned with severe damage - completely useless now. When I complained they responded that they had never had an order from me. Disgusted.”

Helpful Report

Posted 8 years ago

“Scanned my items and was given estimate. Sent them off and the value paid was reduced by about a third. No indication of which items didn't meet their standard and no response to my email. Smells like a con.”

Helpful Report

Posted 8 years ago

“Customer service is basically non-existant or very ignorrant. I bought the wrong item on amazon and cancelled it three minutes later. With the excuse that it was out of office hours the seller ignored my cancelation and shipped the item instead. Since I am an international customer it would cost me more postage to return the item than the item is worth. I would not buy there again.”

Helpful Report

Posted 8 years ago

“Do not use the company they are thiefs .Sent iPhone 6 in working order had an email back after 2 weeks saying it still was link to iCloud.Then had another email week after saying phone doesn't power up. So i had handset returned to find that the handset has been tampered with.”

Helpful Report

Posted 8 years ago

“I ordered an iPhone 6 Plus from music magpie. I paid an extra £50 for one in "very good condition" as this guaranteed it would be in perfect working order (although everything they sell should be!). As soon as I turned the phone on, the screen started glitching and was unresponsive. It was also scuffed and dirty. I contacted MM who emailed me a returns label promising a replacement. I returned the phone the next day. Two weeks later I receive my "replacement" phone which has the exact same scratches as the first one! I contacted MM who admitted that they had repaired it rather than replacing and tried to tell me that this was the same thing. At first the phone appeared fine but as soon as I had loaded my data from the cloud the screen jammed. In addition, the mic does not work for calls or Siri and it has sent several texts and one email of random gibberish. The phone is such a liability that I have had to turn it off. MM were unsympathetic and would offer no compensation other than another "replacement". As this would mean that I would have to do without a phone for another 2 weeks I have ordered a phone from another company and will have to try to get a refund from MM. Disastrous customer service - one of my worst retail experiences.”

Helpful Report

Posted 8 years ago

“Sent my perfect working iphone 6 which i was offered £140 for. Apparently checked & found water damage inside!! Ive never dropped it in water and the phone was working perfectly. Do not use this company, they need watchdogging! Rip off merchants”

Helpful Report

Posted 8 years ago

“iPhone 6. 16gb. Extremely low usage phone had always been in an armoured case. Offer rejected - the case was bent. Total rip off. My photos prove it.”

Helpful Report

Posted 8 years ago

“MusicMagpie offered a heavily discounted item. They refunded rather than honour their promise to deliver. Disappointing.”

Helpful Report

Posted 8 years ago

“waiting 7 days for payment, never answer with positive information. Just to wait. !!!!!!!!!! aaarrrggggh!!!!!!”

Helpful Report

Posted 8 years ago

“My phone was stated as being heavily scratched and they sent me a picture showing what they described as proof. It is in fact the indentation under the lens which is present on all I phone 5 S and part of the design. A total waste of my time, even the customer services agreed with me but could not reverse the decision of a so called expert ?”

Helpful Report

Posted 8 years ago

“I accepted an offer for my iPhone6 as it was the best online as soon as it was received the offer was reduced - rip off!”

Helpful Report

Posted 8 years ago

“Rip Off - always reduce the amount they give you even though items are in perfect condition - Avoid !”

Helpful Report

Posted 8 years ago

“Absolute joke. Sent in a PS3 console to be sold. Original offer price was £35. Their tech team then revised the offer to £3.30 due to a fault. Apparently it wouldn't switch on. Naturally I declined this offer so they returned the item. Guess what - it powers up perfectly!! Have just resent the console but yet again it has "failed" inspection. This time apparently the casing was damaged. No consistency from these people. Absolute wasters!”

Helpful Report

Posted 8 years ago

“Had a lot of dvd's and games about 100. Most were offered very little, for 4 of the games I was offered £3. I checked them all the were in good order. We always take care of our dvd's/games. Always straight back in the box, always toughing at the edges.Checked all the boxes were filled. Surprise, surprise: 3 of the 4 games which were offered the most, got declined. Damaged/case empty. 100% sure they were not. This company is a big scam.”

Helpful Report

Posted 8 years ago

Hello Fleur, so this can be looked into further, could you please provide your order ID? Kind regards, mM CS

Posted 8 years ago

“Sent Nintendo DSI XL and Nintendo DS lite as they have been kept in a cupboard not being used for a while. Quoted £12 each for them so sent them along with a lot of games. Both of them I checked the working order of and took off the photos on the DSI before I sent. Surprise surprise both have been reduced to £2 and £1.20 respectively because of button damage and screen not working, but they worked 2 days previously. What a crock of shit. Wished I'd have taken them to CEX or read these other reviews first !!”

Helpful Report

Posted 8 years ago

“Ordered Shane worley on a roll received honky tonk nighttime man hatchet order on amazon this is the 10th time wrong order sent contacted amazon but thay don't do anything about the mm don't buy from amazon marketplace as thay are as bad don't do anything about the mm problemso just let them get a way with it the answer from mm sorry to hear your order is not suitable Wat a load of rubbish when the order was I received was wrong cd don't buy of amazon or mm thay are as bad as each other”

Helpful Report

Posted 8 years ago

“I wouldn't give any stars if possible!! I've made the mistake of many and not read reviews before I used! They offered me 135 for my samsung s6 which might I add is in very good condition always had a screen protector and case on, I've just received a email saying my item not as described and is in poor condition!! What a load of s**t. They offer 80 pounds instead. I have declined and sent a email stating I wish for my phone to be returned in the same condition I sent it in. I am praying it comes back ok. They definitely need investigating watch dog need informing!! DO NOT USE EVER”

Helpful Report

Posted 8 years ago

musicMagpie is rated 4.6 based on 9,503 reviews