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musicMagpie Reviews

4.6 Rating 9,503 Reviews
92 %
of reviewers recommend musicMagpie
Company Reviews Questions Metrics Info
4.6
Based on 9,503 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read musicMagpie Reviews

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Stephen Age 50
Verified Reviewer
“i got on offer of £144 for my htc one m9 unlocked, sent it of ,didn't realize i only had four days to accept the new offer of £20 as the screen was broken .the phone was in perfect working order only marks on the phone were on the back cover when it was sent to them first and last time i'll use them”
Helpful Report
Posted 8 years ago
KGoepel
Verified Reviewer
“WARNING DO NOT SELL YOUR MOBILE TO MUSIC MAGPIE In the past I have used Mazuma to sell my old mobile phones after an upgrade (I would recommend them). This time I made the mistake of using Music Magpie because they were offering more money. I send my phone then check my email after having a few days off work and find an email telling me they had automatically accepted a revised offer of £8 for my mobile phone which they had previously offered £70. Apparently you only have 4 days to refuse their revised offers inclusive of weekends. I believe this is very unfair. I immediately the same day of the autoacceptance emailed them to explain I had only just seen their revised offer and strongly disagreed with it because my phone was in immaculate condition and asked them to return my phone to me or offer a fair amount only to receive point blank refusal. I feel cheated.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Courier didn't turn up to collect first tablet and didn't bother for the second time. Second tablet again didn't collect had to take it to drop off point. Tablet 1 claimed to have booting problems (even though I reset it and courier didn't collect) Original offer £35 reduced to £3.50 Tablet 2 claimed the camera wasn't working and after chatting on facebook said the tablet couldn't play video! Original offer £35 reduced to £3.50 Refused both offers and got it back, both tablets working perfectly fine apart from the low powered one that needed just a charge. Both cameras are working and tablet playing videos. This company is full of BS and is trying to con you to accept a low price so they can profit off you. DON'T USE THEM UNLESS YOU WANT TO WASTE YOUR TIME! VERY DISHONEST COMPANY!!!”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Sent a mobile in good condition and now they are saying cracked screen and deducted 40% off initial offer. I will be disputing this strongly but the fact they have done this is despicable and I would warn you to stay clear.”
Helpful Report
Posted 9 years ago
Aimee Quigley
Verified Reviewer
“????MUSIC MAGPIE???? Sent them my iphone 5c, they broke it, offered me £8 for it, then called me a liar and stopped responding to messages. Appalling customer service, terrible company, avoid like the plague!”
Helpful Report
Posted 9 years ago
Katie
Verified Buyer
“My partner recently purchased a new phone so was looking to sell on his old one. He found out how much he would get for the old one from music magpie and sent it on to them. The amount suggested at the time was over £300. He received an email a few days later stating that due to a fault with the battery they would only offer £35. He declined that offer and once home we tested the phone and it was fully charged and stayed charged for days. He contacted music magpie to let them know that he couldn't find anything wrong with the battery and they told him they would get back to him. A month later and they still haven't. Clearly music magpie have some 'special' machine to test your battery just so they don't have to give you the full amount! Awful service and wouldn't ever use again!”
Helpful Report
Posted 9 years ago
Fed Up
Verified Reviewer
“One star? Only because you could not leave zero. They offered me a reasonable price but what is the point of that if they then arrange to come pick up, give you an unreasonable 12 hour pick up slot and then fail to pick the phone up? They even emailed me the day before and had the cheek to remind me to be in! Time wasters.”
Helpful Report
Posted 9 years ago
Tom Lupton
Verified Reviewer
“Music Magpie offer a price on there site but do not expect to get it. Once the phone was delivered (3 days after being sent) they claimed it had damage and offered only half. The phone met every standard they requested and was in good shape fully working with no damage at all. After this I checked online and while they claim to have great feedback I cant help but see hundreds if not thousands of people in the same boat as me. It seems that once they have your goods they know you would take a lower price just to save the hassle. This is not how a business should operate. Total scam”
Helpful Report
Posted 9 years ago
musicMagpie is rated 4.6 based on 9,503 reviews
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