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MyCozyBoots Reviews

4.6 Rating 2,834 Reviews
89 %
of reviewers recommend MyCozyBoots
4.6
Based on 2,834 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read MyCozyBoots Reviews

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Anonymous
Anonymous  // 01/01/2019
Quick n easy
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Posted 7 years ago
Had a very good experience with Cozy Boots got the product when it was told to arrive and got the item that we wanted. Thank you
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Posted 7 years ago
Fast shipping snd the best price in the internet.
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Posted 7 years ago
I absolutely love the boots I got from My Cozy Boots. I was surprised to find that the "tag" that was going to come with my boots was just a tag inside the boot, rather than an attached plastic tag to indicate that the boots were brand new. Nevertheless, the boots are extremely clean and as soft and comfortable as I had hoped.
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Posted 7 years ago
Only reason it wasn’t 5 stars because I had to email them for updates instead of automatically receiving a tracking
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Posted 7 years ago
Hello Jvon, our tracking info is being sent automatically. For some customers depending on their email provider, it may go to Promotions or spam folder, however, instead of the primary inbox folder.
Posted 7 years ago
Bought the Uggs Cecile boots under the impression that I was going to be receiving boots with its original tags attached. However, the boots did not have any tags attached. I am not too disappointed though because the boots still appeared to be in brand new condition.
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Posted 7 years ago
The shopping and arrival of the product was very timely. I have contacted the company due to issues with returns . I cannot find or pull up shipping instructions to return the product . I still need help with that and would like a new link or email so that I can ship my return back . I feel like I was approached with the attitude as we sent the instructions now do it . Only the instructions were incomplete and I need those instructions to be able to complete my return. I have tried many ways to get this information I have even read your terms and your policies and I have checked your frequently asked questions and I have even logged onto my home computer to see if I could find an attachment on one of the emails and still I cannot get the shipping instructions . So please help me out and send me a new set of shipping instructions . Thank you I AM PLEASED WITH THE CUSTOMER SERVICE AND THE PRODUCTS. They continued to very promptly answer all my emails and made sure that all my questions were fully answered. Thank you for great customer service.
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Posted 7 years ago
Hello Marti, you have emailed us twice regardig return instructions from twi different email addresses and we responded immediately to both of your requests. We have emailed you detailed step by step instructions to the email address you used to request a return. If you still have issues understanding them, please contact us via email again. Thank you.
Posted 7 years ago
I’m happy it was a good decision
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Posted 7 years ago
The boots are very comfortable. However,the pic did not show the from the and when it arrived there were crystals on them which I don’t like
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Posted 7 years ago
Hi Adrian, we are sorry you didn’t notice the crystals in the picture, they were shown but they are indeed very similar in color to the boots themselves and can be easily overlooked ;). https://mcozyboots.com/products/ugg-classic-short-crystal-diamond-emerald-suede-sheepskin-boots-size-us-10-new
Posted 7 years ago
MyCozyBoots is rated 4.6 based on 2,834 reviews