My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,491 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 4,491 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered and paid for SIX canvasses on the 13 November. You delivered the two large canvasses on the 19th November. Over TWO weeks later (03 December), I am still waiting for the FOUR small portrait canvasses! I have lost count of the number of times I have phoned between 10.00 and 15.15. Have not spoken to anyone. I have lost count of the number of times I have e mailed.All I have had is a series of option responses. One of the canvasses was to be taken by a family member to Australia last week. I now have the expense of Airmailing the portrait to Perth. You say on your customer service that queries are resolved in less than an hour. Rubbish. All I have had from you is a tracking number with UPS and that has changed TWICE in the past two days. Where are my FOUR canvasses? How are you going to recompense me for the unnecessary expenditure? Ref:UKA39902463547 £96.50”

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Posted 4 years ago

“Very disappointed. Ordered 2 x photo puzzles, looked great when arrived, however when trying to pry apart the pieces to put in a box several of the photos separated from the cardboard, dispite being very careful. Can no longer give as a gift due to poor quality.”

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Posted 4 years ago

“Really good quality”

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Posted 4 years ago

“I have Brought 2 canvases of my dogs for my 18 year old daughters bedroom for xmas..they are amazing and I can't wait for her to open them :) very happy and I know she will love them to”

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Posted 4 years ago

“I have order two framed canvas and a photo cushion from My-Picture and they have been fantastic great quality for the price and also quick shipping given they aren't in the UK would highly recommend”

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Posted 4 years ago

“Excellent quality and great price. Delivery very prompt. Will definitely use again”

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Posted 4 years ago

“Exceptional quality and speedy delivery.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“So pleased with my canvas, it’s captured the picture so well. I went for the 120x60 and the picture quality is fantastic.”

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Posted 4 years ago

“Absolutely stunning quality. Highly recommend.”

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Posted 4 years ago

“Fantastic print, and fantastic service”

My-Picture.co.uk 5 star review on 2nd December 2020

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Posted 4 years ago

“The finished product is fantastic along with the price and the delivery was within a good time frame . Overall great product and service received and to order was very simple”

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Posted 4 years ago

“Really pleased with my purchase”

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Posted 4 years ago

“Excellent pictures,excellent prices and fast delivery very happy”

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Posted 4 years ago

“Fantastic will definitely order again”

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Posted 4 years ago

“The quality is absolutely wonderful and the outcome is exactly as the picture I selected to use”

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Posted 4 years ago

“Amazing 🤩 I love the app”

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Posted 4 years ago

“We’ve purchased 8 pictures & are very happy with a product and the price we paid for it looking forward to purchase more of them as we are very satisfied with this product, the delivery was a lot earlier than we aspected.”

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Posted 4 years ago

“I have bought 5 canvases of various sizes and 4 cushions, of which are amazing quality, reasonably priced, fast delivery - highly recommend!”

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Posted 4 years ago

“Thank u very much love the 3 ones brought canvas n jigsaw puzzle lovely Christmas present thank u again”

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Posted 4 years ago

My-Picture.co.uk is rated 4.6 based on 4,491 reviews