My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,495 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 4,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing 🤩 I love the app”

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Posted 5 years ago

“We’ve purchased 8 pictures & are very happy with a product and the price we paid for it looking forward to purchase more of them as we are very satisfied with this product, the delivery was a lot earlier than we aspected.”

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Posted 5 years ago

“I have bought 5 canvases of various sizes and 4 cushions, of which are amazing quality, reasonably priced, fast delivery - highly recommend!”

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Posted 5 years ago

“Thank u very much love the 3 ones brought canvas n jigsaw puzzle lovely Christmas present thank u again”

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Posted 5 years ago

“Picture was great Ordered and delivered within 5 days Thank you”

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Posted 5 years ago

“This was better than I expected the quality is really good will defo recommend to my friends and family . Thank you a great gift”

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Posted 5 years ago

“I have ordered a few items from this site and always been delighted with the price my items. Will I be back?? You bet I will. Thank you My-Picture.co.uk”

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Posted 5 years ago

“Fabulous service and quality, would recommend to everyone and have :)”

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Posted 5 years ago

“Canvas prints were great and priced just right for what they are.”

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Posted 5 years ago

“Please avoid my-picture.co.uk. it is scam. Please avoid this company. It is a scam. I ordered canvas printing photos and i haven't received any order confirmation but they took money straight. I tried to contact their customer service but no way to reach. I tried to contact them for many times I could speak to one of advisor and they provide falut tracking number. I asked agent to wait while I checked tracking number from UPS but it doesn't exist. I complained to agent and she hang up. It was the worst experience and customer service.”

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Posted 5 years ago

“Fantastic canvas Just love it!! Speedy delivery”

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Posted 5 years ago

“My husband is really pleased with his canvas .”

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Posted 5 years ago

“Fabulous pictures really good quality canvas great value for money secured packaging and arrived swiftly definitely order from here again”

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Posted 5 years ago

“Very happy with the canvas. Also happy with customer service, delivery etc”

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Posted 5 years ago

“BEWARE! 3-5 days shipping Now day 12(from day shipped) (16 Days from day of order) But make things worse. 1 - THEY LIE, 2 - MISTAKES HAPPEN, 3 - NOT ASKING FOR A REFUND, 4 - THEIR REVIEWS ON REVIEWS FAKE, 5 - WHAT HAPPENED TO REVIEWS, 6 - I WILL REMOVE REVIEW, 7 - MY ORDER NUMBER 1 - THEY LIE A - Got through on phone, and was told would be with me at the latest friday 27th. B - Told me shipped from Germany by Royal Mail. I am in Ireland(they assumed because rang from UK number i in UK, based in N.Ireland but shipping address in Dublin) you would never ship a product from Germany to Ireland with Royal Mail. C - I use Royal Mail all the time, for Domestic and International, i have a contact in there, NO PRODUCT HAS BEEN SHIPPED. 2 - MISTAKES HAPPEN(Just be honest) A - Girl told me her Royal Mail saying delayed(though i got email saying shipped) i asked for tracking, No Can't do that. RUBBISH. 3 - NOT ASKING FOR A REFUND A - I have not chance of getting. So don't bother. 4 - THEIR REVIEWS ON REVIEWS FAKE A - You will notice, when a bad review goes up there is a wave of positive. FAKE. i researched, 1 out of 10 real. B - Look at the space in dates of + & - reviews, WARNING. 5 - WHAT HAPPENED TO REVIEWS A - Reviews what happened you used to be great for weeding out these types of companies.? B - People so frustrated, that negative reviews have been set up on another page ''My Pictures'' because you took them down from here. C - I would not be surprised if this taken down, i have an order number, only saving grace. 6 - I WILL REMOVE REVIEW A - I if you are honest. B - Tell me were the order is shipped/not shipped 7 - MY ORDER NUMBER A - UKA39902457448 Just so Trust Pilot can do there checks(like they used to)”

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Posted 5 years ago

“Happy with my frames”

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Posted 5 years ago

“Very pleased with my two cushions, easy to order & good delivery.”

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Posted 5 years ago

“Very pleased with these cushions, easy to order & quite quick delivery .”

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Posted 5 years ago

“Lovely cushion and quick service. I can't wait to see my daughter's face when she unwraps it at Christmas. Many Thanks”

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Posted 5 years ago

“Very happy quick service and quality products will use again”

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Posted 5 years ago

My-Picture.co.uk is rated 4.6 based on 4,495 reviews