“I’ve used this website many times and have some fantastic canvas prints. Easy to use and quick service.
Plus always a good deal to be had, would highly recommend!”
“Do NOT use this company. They act as an in-between company that produce the poor quality goods in Germany. I ordered 3 jigsaws. They do not come in boxes with the picture of the jigsaw, but badly packaging. The jigsaws were all bent and the larger the jigsaw the thinner the quality. They will NOT refund your money if anything is wrong. Their customer service is very, very hard to get hold of. I ordered the jigsaws a month before Christmas for presents. I had to have them redone as they wouldn't refund me. I eventually received them after Christmas, so too late to give.”
“Great product & excellent service. Communicated all the way through from order stage to delivery. Just received my second order and wouldn’t hesitate to use My picture again.”
“First time I have used but would recommend and use again. The cushions were lovely and the quality is great. There was a slight delay with the delivery tho not the companies fault, kept up to date with what was happening.”
“Used them twice so far, we have been very happy with the items we have ordered. We are most happy with the mat, mug, mouse mats and canvas prints, we have not been so happy with the mini blocks. Brexit and Covid did delay delivery, but they kept in touch with us explaining there will be a delay. We will be using them again soon, they make on the whole good quality, good value for money, personal items, keep up the good service .”
“Good service and lovely prints. Delivery was late due to France shutting the border to the UK which was not Hermes fault although you kept me well informed throughout.”
“Ordered for christmas and was told it was ready to ship on 19th December. My dad received it on 2nd Jan. The frame also does not have any hooks on it for hanging. I understood that for a few days the border was closed but I was disappointed as i initially thought that i was using a UK site as it is registered as a co.uk site to then find out that it was coming from Germany. No mention of this was on the checkout/delivery page.”
“Ordered as a Christmas present before the "guaranteed" delivery deadline. Arrived on 2nd Jan.
I raised it as an issue as I no longer needed the picture and the response I got was 10% off my next order. Not good enough. There will not be another order as I will try mixtiles next.”
“Every time I order from my picture I can’t fault them. Just for Christmas I ordered 2 pictures but they was delayed because of what was happening in the Britain, but now I have just received them. I recommend them with 5 stars. Well done.”
“I can only comment on the quality of the print on the board which I am very happy with and will be ordering from the company AGAIN it is a print on a hard board which cuts out the need for a frame. Customer service good, unfortunately I ordered just before France closed the boarders so only arrived yesterday......”
“I’m very happy with my photo but the costumes service team were great keeping me up to date when the borders were closed due to COVID so I knew my order would be later than expected so would deffo use them again”
“Although it was too late for xmas the canvas I ordered came a week later quality is v.good well pleased with all 3 that I've ordered off you definitely use you again”
“This was my second order with My-Picture. The first was very good, the second not so good. I didn't realise the canvases are not produced in the UK and therefore my Christmas order got caught up with the border closures. The two canvases I order arrived on 31 December. The quality was poor and the images dark. Not such a good experience this time.”
