My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,495 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with product but delivery unfortunately took a bit longer than expected”

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Posted 4 years ago

“Brilliant customer service, great value, excellent quality”

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Posted 4 years ago

“Bought for Xmas and arrived on 7th Jan with NO communication. Very embarrassing as they were Xmas gifts! Thanks!”

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Posted 4 years ago

“Quality product at a great price. Delivery delayed due to unforeseen circumstances but good customer service notifying me of the situation”

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Posted 4 years ago

“Having bought from here previously and being delighted I ordered 5 canvas in December - printing and colour is good but disappointed by two pictures that are not stapled to the frame straight. Have tried to submit customer care form with photos but will not send. I have tried to send about 10 times but says "something went wrong" then follow by clicking chat but no agents available and no email can be found for customer service. Not yet had my situation resolved as can't make contact by methods available.”

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Posted 4 years ago

“Ordered products for Christmas and January 6th still waiting for them. It would have been nice to have received an email confirmation re-delay.”

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Posted 4 years ago

“Absolutely in love with product just had problems getting it took a long time to be delivered with no updates”

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Posted 4 years ago

“Great product.....well pleased thanks!”

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Posted 4 years ago

“I’ve ordered before and been very happy with quality & options....so much to choose 👍👍 every-time Delivery late once over Christmas due to covid transport issues but was kept upto date by Mypicture & UPS”

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Posted 4 years ago

“Good service, good quality canvas”

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Posted 4 years ago

“Products fine, Ups delivery notifications would be helpful.”

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Posted 4 years ago

“Very nice picture will be ordering again 😁”

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Posted 4 years ago

“The quality is amazing , so easy to order and delivery was quick too thankyou.”

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Posted 4 years ago

“Great product delivered in a reasonable time due to the current context.”

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Posted 4 years ago

“The item i ordered is really nice. Good quality. Thank you.”

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Posted 4 years ago

“massively delayed delivery despite pre-christmas guarantee. Appreciate that brexit caused issues but then revised delivery date was not met either”

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Posted 4 years ago

“awful company, rude and unreliable. placed an order a week before Christmas with guaranteed delivery before 25th it’s only just been delivered and after sending nearly 5 emails to cancel my order due to moving away they’ve still insisted and ignoring me and have now delivered the parcel. Still ignoring my emails for a refund. Don’t use them they are AWFUL”

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Posted 4 years ago

“Awful service. Placed an order on 14th December and another on 17th December, both had "guaranteed Christmas delivery". Finally received the order placed on 17th on 5th January but the first order still hasn't gone to production!!! I have messaged with no reply. Incredibly disappointed”

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Posted 4 years ago

“Canvas delivery perfectly. No hassles great price and definately recommended this company”

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Posted 4 years ago

“First time we have used this company , very happy with their service and quality of our picture cushion”

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Posted 4 years ago

My-Picture.co.uk is rated 4.6 based on 4,495 reviews