“Everything I have ordered and received has been everything I’ve hoped for and more. Amazing quality , especially the blankets. Will be ordering more and would highly recommend.”
“I was so pleased with the canvas of my grandson. Its beautiful and will always recommend you
My sister has had pictures put on canvas . She recommended you to me. Smiles all round. Thank you very much.”
“Great quality amazing for the price! Ordered in memory of my well loved dog who crossed the rainbow bridge recently and was a lovely gift to my family! Will be ordering again”
“I sent off an order a few weeks ago for two canvas prints of my grandchildren and within 7 days they arrived well packaged and the results were amazing. Happy chappy.”
“PLEASE DO NOT USE THIS COMPANY
If I could give this company a - 0 review I would. The worse company I have ever had the unfortunate encounter to use. I ordered my item on 2nd of January for a special occasion. I am still waiting. I have contacted them on several occasions regarding this item. I was told to be patient and due to brexit it will take a little longer. I then went to trading standards where I found out I was entitled to a refund as it had passed 30 days since the day I had ordered the item. I have asked for a refund several times. When I then mentioned the trading standard act I then got told its been held up in customs and to once again be patient. I am so angry right now with the lack of information offered up by this company.”
“After using lots of on-line digital photo companies, I always had a good experience every time. Then I decided to choose, 'MYPICTURE'.
When they informed me that they'd finished production, and it was ready for shipping, I assumed it would under two weeks at that point.
After complaining, I was told to, 'be patient'. As the picture was for a special celebration I was shocked by their repeated requests to be patient.
Sadly, the days have passed and nothing is being done to resolve this.”
“Would not recommend using this company.
I placed an order and realised a typing error had occurred so I instantly got in the touch to be told they could not do anything to help me, even though the order had not even processed yet. I feel like this is a scam and must happen all the time, where many customers end up in the same situation as this.
Not only that but the customer service and communication is absolutely appalling, there is no one to speak to be phone and very difficult to get in touch with, being the only method is to send an email to enquiries. When they got back in touch with me they informed they could do nothing to change or cancel the order and provided no help for me at all to resolve this issue.
So i have now ended up paying for a product with the incorrect information which is totally useless.
Advice for anyone looking to find a nice personalised gift for your loved one, do not use this website, or if you do be 100% sure there are no possible errors because once you click that is it and they wont let you change anything even if you contact them instantly.”
“Ordered 12th January, still waiting for delivery!
Traced in Germany and held up because of Brexit the carrier states. If you want your purchase quickly I suggest you buy else where!”
“Placed an order 12 Jan for my daughter's birthday and I still haven't received it. Fobbed off with excuse after excuse and I just want my money back which you are refusing.”
“Extremely disappointed with the service
Ordered a print for as present
Order sent but apparently lost by shipper
Cannot contact my-picture for answer, do not use”
