My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,494 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little dark”

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Posted 2 years ago

“very happy with the frame and picture of our dog who recently passed away”

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Posted 2 years ago

“Nice quality canvas however not the place to order from if you want them in a hurry, very slow delivery, sent by UPS who do NOT update their tracking & don't deliver on time. Also not pleased with hidden extra costs, All canvas should come ready to hang as standard but not from here you have to pay extra for hanging kit ??!! Should be included! Wasn't very well packaged either, just a thin plastic clear wrap then one thin layer of cardboard which was damaged exposing the canvas corners, a few areas of damage to outer packaging but by sheer luck items were ok inside, considering the distance they travelled they should have been much better protected than they were. Overall the products are lovely, just packaging & service needs improvement, on reflection i would order again.”

My-Picture.co.uk 3 star review on 17th June 2023

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Posted 2 years ago

“Excellent service my canvas is superb”

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Posted 2 years ago

“Great service and picture quality brilliant”

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Posted 2 years ago

“I ordered 12 mixtiles and by mistake added a duplicate photo, requested for a change just the day after and the team says they cant do anything :( thats too much, very poor customer service, I won't order from these guys again, mixtiles team are lot better, dealt with them in the past....these people have no value for a customer issue.”

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Posted 2 years ago

“Really lovely pichures”

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Posted 2 years ago

“The overall presentation and finish is one of quality”

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Posted 2 years ago

“Not delivered on time”

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Posted 2 years ago

“Value for money relative to other websites that print canvases”

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Posted 2 years ago

“Good price canvas for price paid. Could be better finished on reverse side, but otherwise good value.”

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Posted 2 years ago

“Really happy with the service I have received from My Picture, used them for several canvas prints. Always a fairly quick turn around and arrives in good condition. Will definitely continue to use them in future.”

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Posted 2 years ago

“This is the second time I have ordered from my picture. The photos were delivered on time, are excellent quality and are easy to put on the wall using the new magnofix fittings. I would definitely order from these again.”

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Posted 2 years ago

“The order was a copy of one of my watercolours copied onto a canvas. Very pleased with the result. This is the second time I have used My Picture and I would use them again. They keep you informed of every step. The picture was delivered on time and they have very good offers. Highly recommended.”

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Posted 2 years ago

“I have used MyPicture many times for canvas prints and mugs. The product is high quality, the service is great and the prices are amazing!”

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Posted 2 years ago

“Would truly recommend my picture co.uk to any of my friends I ordered 3 canvas pictures & I'm really pleased with them very good quality. I thought the delivery took a little bit longer to come but I. Very happy with the quality of work”

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Posted 2 years ago

“I ordered a photo on canvas. It is beautiful and delivered quickly”

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Posted 2 years ago

“Excellent product with a quick turnaround and very reasonably priced. Used in the past and will definitely will in the future”

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Posted 2 years ago

“Great prices, products and delivery.”

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Posted 2 years ago

“Get all my canvas pictures from here great offers and fast delivery”

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Posted 2 years ago

My-Picture.co.uk is rated 4.6 based on 4,494 reviews