My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,492 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst service I’ve ever received from a company. Ordered 7 canvas prints, only 2 delivered. 3 weeks later, several e-mails and phone calls and no sooner to receiving the goods I paid over £100 for. Please stay away from using this company!!!”

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Posted 6 years ago

“Lovely!! Was worried after reading so many bad reviews but im so glad i risked it. Fast delivery and exactly how i wanted it to look like.”

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Posted 6 years ago

“I ordered canvas 3 weeks ago first they had to be made again then they finally got sent to my local sorting office in Scotland and got miss parcelled and sent to Germany and I have still not received them. I sent and email asking when I should receive them and I got no answer at all.”

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Posted 6 years ago

“Ordered our wedding photo on aluminium print and at frist very quick delivery. But on opening our photo we could see there was damage to the frame. They had resent us a new photo and again damage in the same area but worst. I had emailed them againg for them to sent a generic email which i feel is no custmer serives. The email say the same as the frist email just offering to resent iteam which would make it to the thrid one. We asked for them to suggest an alternative to which they offer 40 percent of next order! Not sure how they think this helps us with the damage photo frame. We have resent an email asking for a refund or photo to be printed on an alternative background, still waiting on reply! I have recommend mypicture.co.uk to people before all this to which each person has brought. I would not be recommending in future”

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Posted 7 years ago

“Good quality canvas prints from my photos. Excellent service”

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Posted 7 years ago

“Thought I would try my picture.co.uk for canvas printing as I had issues with my previous printing company. I must say the quality of the canvas is excellent, the price is fantastic and the tracked delivery is great. From ordering to delivery it has been about 4 days and I am currently on order number 6. I can’t believe for the price, you are getting a fantastic canvas with spot on colour reproduction and sharpness. Just make sure you upload a good quality photo in the first place. I will continue to use this company for my canvas printing. Excellent.”

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Posted 7 years ago

“The service received is second to none I have more canvases than walls at the moment but I have many birthday and Christmas presents lined up. They have many offers and the prices are fantastic. Delivery is very quick so all in all this company makes me Happy”

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Posted 7 years ago

“I was looking for a website to put my own picture on a canvas. They are doing amazing promotions at the moment. Thankyou”

Helpful Report

Posted 7 years ago

“Brilliant service and beautiful products. The quality of the photo blankets I purchased (now ordered my 3rd one) is second to none. I will be using this company from now on for my photography business!”

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Posted 7 years ago

“Affordable canvas prints, delivered swiftly, with excellent picture quality. Great colours and sharpness of detail.”

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Posted 8 years ago

“I ordered a photo canvas from them, and it was very easy to order online, very reasonably priced and the finished article was fantastic - would recommend this company to everyone!”

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Posted 8 years ago

“Order was delivered promptly and was good quality”

Helpful Report

Posted 8 years ago

My-Picture.co.uk is rated 4.6 based on 4,492 reviews