My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,234 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,234 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous food! Excellent service and helpline has very patient staff. Been a pleasure “eating” with you 😁 Alwyn”

Helpful Report

(Fresh Start Choice (4 Nights For 4)) - Posted 3 weeks ago

Hi Alwyn, Thank you so much for leaving a fantastic 5-star rating for My Food Bag. We truly appreciate your support and kind words. We are thrilled to hear that you find our food fabulous and our service excellent. Our helpline team takes pride in providing assistance with patience and care. - My Food Bag Foodies.

Posted 2 weeks ago

“Fresh, tasty, great recipes, great variety, easy website, efficient communication & delivery.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 3 weeks ago

Hi Debbie, Thank you so much for your amazing 5-star rating of Bargain Box! We greatly appreciate your feedback and the time you took to share your experience with us. We are glad that you found our website easy to navigate, and that our communication and delivery process were efficient. Providing an exceptional customer experience is our top priority, and we are delighted that we met your expectations. - Bargain Box Buddies.

Posted 2 weeks ago

“Good variety of meats no weeks the same all tasty”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 weeks ago

Hey Emma, Thank you so much for taking the time to rate Bargain Box with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that you are enjoying our service. Our team puts in a lot of effort to ensure that no week is the same, making sure to provide you with diverse and flavorful dishes to enjoy. - Bargain Box Buddies.

Posted 2 weeks ago

“Really enjoying our experience. Easy to cook, good value healthy meals. Delivery times excellent.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 3 weeks ago

Hi Jackie, Thank you so much for your fantastic 5-star rating of Bargain Box! We're thrilled to hear that you're really enjoying your experience with us. We're glad that our meals are easy to cook, offer good value, and are healthy for you. Your satisfaction is our top priority, and we're delighted to have met your expectations. - Bargain Box Buddies.

Posted 2 weeks ago

“Quality of ingredients is great but variety of recipes is lacking a bit, lots of curries and spicy food so if you aren't keen on those the choice can be limited some weeks”

Helpful Report

(Fresh Start Choice (3 Nights For 2)) - Posted 3 weeks ago

Hi Beverley, Thank you so much for taking the time to rate My Food Bag with 4 stars. We truly appreciate your feedback and your support. We're delighted to hear that you found the quality of ingredients in our meals to be great. We take pride in sourcing fresh, high-quality ingredients to ensure that you have a satisfying culinary experience. Once again, thank you for choosing My Food Bag and for sharing your thoughts with us. We value your opinion and hope to have the opportunity to serve you again soon. - My Food Bag Foodies.

Posted 2 weeks ago

“On the whole I'm happy with the meals I receive each fortnight. However, I have sent through a message on at least 2-3 occasions advising that the frozen vegetables have been partly thawed because they sit on the bottom of the box with no ice under them and some covering the top.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 3 weeks ago

Hi Lynley, Thank you so much for taking the time to rate Bargain Box with 4 stars! We appreciate your valuable feedback and for being a loyal customer. We appreciate your support and look forward to continuing to deliver delicious meals to your doorstep. - Bargain Box Buddies

Posted 2 weeks ago

“Love not having to think about what's for dinner and my 12 yr old loves rolling the recipes”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 3 weeks ago

Thanks Dayna for taking the time to give us a review. We are so glad that Bargain Box is helping make dinners easy to plan for you! We love our younger Foodies! Thanks again for your review and we look forward to continuing to provide you with yummy meals. - The Bargain Box Buddies.

Posted 3 weeks ago

“The meals are brilliant!! Easy to prepare and the majority of them are tasty. The only complaint I have is that the meals that have steak as the main source, the steak is not tender and very tough.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 3 weeks ago

Kate, thanks for your 4-star review! We're so glad to hear that you find the meals easy to prepare and tasty! We are sorry that you have found the steak to be very tough, we will look into this with our wider teams. However, if you come across this in the meantime, please send an email to hello@myfoodbag.co.nz. Thanks for bringing this to our attention as we want to ensure consistent quality across all meals. - The Bargain Box Buddies

Posted 3 weeks ago

“- Not sure portions are enough for 4 people (esp 2 teenage boys), so I have to pad it out with extra veges or carbs. - It annoys me that I can't choose items I don't want included eg I hate capsicum so I have to go through recipes to work out what it is in. - packaging is much better than it used to be. Love the box in a box idea. - Like not having to think about what's for dinner.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 3 weeks ago

Hey Kate, thanks for your review! We appreciate your feedback on portion sizes and ingredient selection. Currently there is no option to exclude particular ingredients, however we will pass this feedback onto our wider teams. We're glad to hear that you have noticed an improvement with the packaging and are enjoying the convenience of not having to plan dinner. We hope to deliver to you again soon! - The Bargain Box Buddies

Posted 3 weeks ago

“Great tasty meals every week. Delivery times are perfect for my schedule and it is easy to rearrange or skip weeks. I only wish there was less food wastage. If two recipes call for 1/2 a broccoli, send one broccoli not two.”

Helpful Report

(Fresh Start Choice (4 Nights For 1)) - Posted 4 weeks ago

Thank you, Samantha, for taking the time to rate My Food Bag with 4 stars! We appreciate your feedback and are thrilled to hear that you are enjoying our great tasty meals every week. We are glad to know that our delivery times perfectly align with your schedule and that our service allows for easy rearrangements or skipped weeks. Regarding your concern about food wastage, we completely understand your point. We continuously strive to improve our service, and we appreciate your suggestion. Rest assured, we'll pass on your feedback to our team. We always aim to ensure sustainability while still providing convenience and variety. -My Food Bag Foodies

Posted 3 weeks ago

“Taking the pressure off having to decide what to have for dinner this option stress free, absolutely loving it, (not the husband with the healthy vegetables though), my cooking days though so he has no choice :)”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 4 weeks ago

Dear Claire, thank you so much for your incredible 5-star rating of Bargain Box! We are thrilled to hear that our service is taking the pressure off your dinner decision-making process. We are delighted to know that you are absolutely loving the stress-free experience. While we understand that not everyone might share the same enthusiasm for healthy vegetables, we are glad that our service is allowing you to take a break from cooking. Sometimes, husbands just have to embrace the goodness of nutritious veggies, right? Thank you once again for your fantastic feedback and for choosing Bargain Box. -Bargain Box Buddies

Posted 3 weeks ago

“Amazing quality food! flavour and veggies stay fresh”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 weeks ago

Kia ora, thank you so much for the amazing 5-star rating you gave us for My Food Bag! We sincerely appreciate your feedback and are thrilled to hear that you are enjoying our service. We are committed to delivering outstanding quality food, ensuring that the flavors are top-notch and the veggies stay fresh. Your kind words truly motivate us to constantly strive for excellence and provide the best experience to our valued customers like you. Have a lovely day! -My Food Bag Foodies

Posted 3 weeks ago

“It’s been an absolute game changer for my family. I’m a caregiver and so sleepover shifts and with My Food Bag there’s no stress and it’s all there for me or my husband to make”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 4 weeks ago

Dear Jess, thank you so much for leaving a glowing 5-star rating for Bargain Box! We are absolutely thrilled to hear that our service has made such a positive impact on your life. We deeply appreciate your kind words and are grateful for the opportunity to make the daily juggle a little bit easier for you and your family. It brings us joy to know that My Food Bag has been an absolute game changer! Rest assured that we will continue to work hard to offer delicious, diverse, and high-quality meals that are suited to your lifestyle and dietary preferences. If there is anything specific we can do to enhance your experience with us, please do not hesitate to let us know. Once again, thank you for choosing Bargain Box and for taking the time to share your feedback. We truly value your support and look forward to serving you exceptional meals in the future. -Bargain Box Buddies

Posted 3 weeks ago

“Great and fresh product”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 4 weeks ago

Kia ora Katherine, thank you so much for your glowing 5-star review of Bargain Box! We truly appreciate your kind words and are thrilled to hear that you are enjoying our services. We take great pride in sourcing high-quality ingredients and delivering them to your doorstep, ensuring that you have access to fresh and delicious meals. We are grateful to have you as a satisfied customer, and we look forward to continuing to provide you with great food and exceptional service. -Bargain Box Buddies

Posted 3 weeks ago

“Lots of variety of food Nice quick and easy I love how everything is all there ready Makes cooking lots of fun”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 4 weeks ago

Thank you so much, Makayla, for giving My Food Bag a fantastic 4-star rating! We truly appreciate your feedback and are thrilled to hear that you enjoyed our service. We understand that busy schedules can make cooking a challenge, which is why we ensure that all the ingredients you need are included and prepped, making it quick and easy for you to prepare your meals. Additionally, we are delighted to know that you find our food selection to have lots of variety. We believe that diverse options keep the culinary experience exciting and enjoyable. Thank you once again for your support and for sharing your positive experience. We look forward to continuing to provide you with delicious meals and a fun cooking experience! -Bargain Box Buddies

Posted 3 weeks ago

“Too much salad, not enough of everything else”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 4 weeks ago

Dear Zana, thank you so much for taking the time to share your feedback about your recent experience with My Food Bag. We truly appreciate your thoughts and are sorry to hear that you felt there was too much salad and not enough of everything else in your delivery. We apologize for any disappointment caused by the imbalance in your order. Your satisfaction is of utmost importance to us, and we strive to provide a balanced and enjoyable selection of ingredients in each delivery. We understand that everyone has different preferences and expectations, and we would love to hear more from you to further improve our services. We genuinely appreciate your feedback and your honest evaluation of our service. It is through feedback like yours that we can continue to grow and provide better experiences to our valued customers like yourself. -My Food Bag Foodies

Posted 3 weeks ago

“We enjoy our box, but sometimes the vegetables are off at arrival or very soon after.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 4 weeks ago

Kia ora Estelle, thank you so much for taking the time to rate Bargain Box with 4 stars. We truly appreciate your feedback. We also appreciate your honesty regarding the vegetables sometimes being off on arrival or soon after. We take this feedback seriously and will do our best to address this issue to ensure that you receive the highest quality produce in your future deliveries. Please email our Customer Love team at hello@myfoodbag.co.nz with any images you might have so we can credit you for items that are poor quality. We can also send this feedback to our suppliers. Thank you again for your review and for choosing Bargain Box. -Bargain Box Buddies

Posted 3 weeks ago

“We have a lot of half used packets left over”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 4 weeks ago

Dear Erica, thank you so much for taking the time to leave a 4-star rating and review for Bargain Box. We truly appreciate your feedback. We apologise that you have half used packets left over, so we completely understand your concern. Our goal is to provide convenience while minimizing food waste, and we are constantly working on improving our portion sizes to better cater to our customers' needs. Once again, thank you for your support and for choosing Bargain Box. We hope to continue serving you delicious meals in the future. -Bargain Box Buddies

Posted 3 weeks ago

“Love the food bag, my daughter had enjoyed all the meals so far I work so enjoy the quick easy recipes”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 4 weeks ago

Dear Vicky, thank you so much for your amazing 5-star rating of Bargain Box! We truly appreciate your support and feedback. We are thrilled to hear that you and your daughter have been enjoying all the meals so far. It brings us great joy to know that our food has brought happiness to your family's dining experience. We also understand the importance of quick and easy recipes, and we're thrilled to hear that you find our meal plans convenient and enjoyable for your busy schedule. We believe that cooking should be fun and stress-free, and we're glad to have played a part in making your experience enjoyable. Thank you once again for your kind words and high rating. -Bargain Box Buddies

Posted 3 weeks ago

“Great variety and portions in the 15 min recipes for two.”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 4 weeks ago

Dear Mandy, thank you so much for taking the time to rate My Food Bag with four stars! We truly appreciate your support and feedback. We are delighted to hear that you enjoyed the great variety and portions in the 15-minute recipes for two. We always strive to provide our customers with delicious meals that are not only convenient but also satisfying. Your positive comment reinforces that we are on the right track. If you have any suggestions or further feedback, please feel free to let us know. We are here to make your experience with My Food Bag the best it can be. -My Food Bag Foodies

Posted 3 weeks ago

My Food Bag is rated 4.7 based on 4,234 reviews