My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 4,937 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 4,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 10th September 2025

Ken

My Food Bag 5 star review on 7th May 2025

Anna

My Food Bag 5 star review on 6th April 2025

Leandre

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The food is OK, a bit the same some weeks, chicken with rice, beef with rice, chicken with salad, repeat repeat. The value is good. Biggest issue has been the delivery which has caused lots of problems . Delivery is too restricted to only certain days, and no Rural RD option which is tricky”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 month ago

Hi Grant, thanks for leaving us some constructive feedback to take into heavy consideration. If you have not already, please reach out to us on email at hello@myfoodbag.co.nz or ring us on 0800 469 366 where one of our Customer Love agents can help you further regarding your delivery and recipe issues

Posted 1 month ago

“Love it so fresh and easy to cook have lost over 2kgs letting all my friends no how good it i🧡🧡🧡🧡🧡”

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(Bargain Box (4 Nights For 2)) - Posted 1 month ago

Hi Liz, so happy to hear that our Bargain Box has been able to offer you such an enjoyable and positive experience! We always love to hear from our foodies regarding their personal experience with our meals

Posted 1 month ago

“Good and convenient but more care needs to be taken when selecting vegetables where the size matters. Eg 4 potatoes needs to be 4 LARGE potatoes for when the individual size matters because they are kept whole also broccoli does not last the whole week and will be floppy and soft by about the 5th day in fridge”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 1 month ago

Hi Jared, thanks for leaving us some feedback regarding our produce. If you have not yet already, please reach out to us on email to hello@myfoodbag.co.nz or ring us on 0800 469 366 where one of our Customer Love agents can help you further and pass the issue on to our suppliers!

Posted 1 month ago

“We love our bargain box! Takes away the hassle of planning weekly meals for my family and helps us to try new recipes and foods. Our bargain box always comes on time with fresh produce and delicious recipes”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 month ago

Hi Ocean, so happy to hear that our Bargain Box has been able to provide you and your whanau with an easy and enjoyable experience. This is why we do what we do for our foodies, to bring back the passion and excitement of cooking!

Posted 1 month ago

“I have to very fussy children, one is now eating good food hanks to barginbox and the other is at least trying barginbox. This is a win for our family, so thank you”

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(Bargain Box (5 Nights For 6)) - Posted 1 month ago

Hey Julie, thanks for leaving us such kind words! So happy to hear that our Bargain Box has been able to help you and your whanau when it comes to dinnertime 😊

Posted 1 month ago

“Overall, I'm a happy customer with My Food Bag”

Helpful Report

Posted 1 month ago

Hi Sheree, so happy to hear! We always love to hear what is working for our foodies, and we hope to provide you with further enjoyable dinnertime experiences

Posted 1 month ago

“Very happy with the variety of dishes. Easy to pause if we are going away Quality is ingredients is good”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 month ago

Hi Nicky, so happy to hear that you've been having a quality experience when using our service! This is why we do what we do, and we always enjoy hearing positive feedback from our foodies

Posted 1 month ago

“Generally the recipes are enjoyable.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 month ago

Hey William, thanks for sharing! If you have any further queries regarding our recipes, please don't hesitate to reach out at hello@myfoodbag.co.nz

Posted 1 month ago

“We have recently purchased a new small business which is my wife's full time job. I always have done the cooking and grocery shopping and also work full time for another business and now weekends in my wife's business. Things on home chore list were getting behind and takeaways were becoming the norm as both very busy and tired and having to think whats for dinner was becoming a headache and no time in the weekends anymore to plan and organize mid week meals. What My Food Bag has done is taken the mental and organizing time stress away. We no longer have to think whats for dinner, did we defrost something for dinner or do we need to go to the supermarket after work. Which means less takeaways and healthier eating which has helped us have the extra energy to get through this busy life season we are going through. Thank you My Food Bag you given us mental time and energy back.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 month ago

Hey Abi, thanks so much for sharing your experience when using our service. These kind words are greatly appreciated! This is why we do what we do, to give our kiwis a more positive and exciting time with cooking dinner at the end of the day. Happy to hear this has been going so well for you and your whanau!

Posted 1 month ago

“Mostly good. The food is great. Had a couple of delivery issues and the last eggs I ordered were mostly cracked in the carton.”

Helpful Report

Posted 1 month ago

Hey Diana, thanks for sharing your experience with us! So sorry to hear of the cracked eggs and delivery issues. If you have not yet, please don't hesitate to reach out at hello@myfoodbag.co.nz where one of our Customer Love agents can look further into this for you!

Posted 1 month ago

“The food is very good, the portions are very generous, and the choices are varied and numerous.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 month ago

Hi Margaret, thanks so much for your feedback! This is why we do what we do, to give kiwis a more enjoyable experience when it comes to cooking

Posted 1 month ago

“Very happy with My Food Bag. Changed from Hello Fresh… My food Bag is much better value for money.👍”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 month ago

Hey there Gregory, so happy to hear you've been enjoying our My Food Bag service. We always aim to give kiwis and their whanau's a more enjoyable experience when it comes to dinnertime

Posted 1 month ago

“I am very pleased with bargain box delivered right to my door. Produce always arrives in great condition”

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(Bargain Box (4 Nights For 4)) - Posted 1 month ago

Hi Mandy, thanks for sharing your experience with us! So happy to hear that we've been able to provide you with more convenience with our deliveries, and we always take pride in the quality of our ingredients!

Posted 1 month ago

“We started Bargain Box to reduce expenses during our student years. It also ensures we get enough vegetables weekly. We appreciate the variety from choosing our meals and have thoroughly enjoyed Bargain Box so far!”

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(Bargain Box (5 Nights For 2)) - Posted 2 months ago

Hey Jorjah, thanks for your feedback and kind words! So happy to hear that our service has been providing you with an easier dinnertime sorted each week 😁 - My Bargain Box Buddies 🍊

Posted 2 months ago

“Love that I dont have to think about my meals for the week. So flavoursome. At times think that some of the salads can be quite bland, but a bit of feta can fix that. Overall, awesome dishes, great choice, and vaue for money.”

My Food Bag 5 star review on 15th October 2025

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 months ago

Hi Nicky, Thank you so much for your wonderful feedback! We're thrilled to hear that our meals are saving you the hassle of meal planning and that you're enjoying the flavors. We appreciate your suggestion about the salads—adding feta is a great idea to boost the taste! We're glad you're finding great value in our dishes and appreciate your support. Enjoy your meals for the week! - Bargain Box Buddies

Posted 2 months ago

“I have found your ordering site very hard to use . It does not allow you to see what is in the contents of made up food. Very hard to change your order. Gives you no choice of cancelling or putting on hold order. I believe there is but I could not find it. Hard to find how you change your weekly or fortnightly options. Do not like that you chose what my next order will be. Compared to other food sites I use that are so easy and transparent. Did not like that you had my Bank card on file even thou my last order was around 2021. I never allow my Bankcard to be saved. We felt the Lamb Shanks lacked something in taste and not enough Sauce. As we paid $2.99 extra which we were happy to pay for each packet but we felt it was not worth it. We liked the Butter Chicken Pie and the Chicken and Cashew Massaman and rice. Very disappointed to find with my next order that I had been charged twice. When I rung got a lovely Lady who fixed it. Still to get my refund. I had changed order as did not like what you had ordered for me and evidently created two accounts. Once again I feel your ordering site is not easy to use. Yes I am older so struggle with the computer but as I have said other sites I use to order food are so much easier to use than your one. Other food orders I get do keep me more informed of what is happening to order. Once I had pressed submit on your order I never received any information until order delivered on Saturday saying it had been delivered. So was not sure if you had received or not. Of course the next day you had taken money out of my bank account which I was surprized at as I had not given you my Bank account details on this order. On a postive note. Was very impressed with the Lady who helped with second order was amazing and so helpful. I honestly was ready never to order from you again and expected to get someone who did not care so made a huge difference to how I was feeling at the time. Also I sent a e-mail to you as ordering with a query and got it answered quite quickly which I was grateful for. I have put in another order as I like the concept of Food Bag and that is a NZ Company and like that you have asked me about my Food Bag experience. Thank you”

Helpful Report

Posted 2 months ago

Hi Lynn, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the difficulties you faced with our ordering site and understand how frustrating that can be. Your concerns about transparency and ease of use are important to us, and we appreciate your suggestions on how we can improve. It's wonderful to hear that our customer service team made a positive impact on your experience. We'll make sure to pass on your compliments to them! We're also glad you enjoyed some of our meals and that you've chosen to give us another try. Please know we're continuously working to enhance our services and your feedback is invaluable in helping us do that. We hope your next experience with us will be much smoother! - My Food Bag Foodies

Posted 2 months ago

“Easy to follow recipes and yummy dinners that the whole family enjoy 😊”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 months ago

Hey Aaron, so happy to hear! 😁 Thank you for your feedback and kind words

Posted 2 months ago

“Delicious but expensive”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 2 months ago

Hi George, thank you for your feedback. This is greatly appreciated and has been passed on to our wider team. If you have any further queries, please flick us an email at hello@myfoodbag.co.nz so that one of our Customer Love agents can assist you further!

Posted 2 months ago

“I love receiving my food box ready made meals.”

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Posted 2 months ago

Hi Sharon, thank you for your kinds! So happy to hear that we have been providing you with comfort and ease with our Ready Made meals 😁

Posted 2 months ago

“Frozen peas are defrosted every week, even tho it arrives at 9am”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 2 months ago

Hey Vanessa, thank you for providing us with your feedback. Our apologies to hear the quality control issue you have been facing with our frozen peas. If you have not yet already, please flick us an email at hello@myfoodbag.co.nz so that one of our Customer Love agents can assist you further 😊

Posted 2 months ago

My Food Bag is rated 4.6 based on 4,937 reviews