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My Food Bag Reviews

4.7 Rating 4,270 Reviews

96 %

of reviewers recommend My Food Bag

Company Reviews

Product Reviews

4.7

Based on 4,270 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

My Food Bag 5 star review on 11th March 2024

My Food Bag 5 star review on 11th March 2024

My Food Bag 5 star review on 10th January 2024

My Food Bag 5 star review on 10th January 2024

My Food Bag 5 star review on 10th January 2024

My Food Bag 5 star review on 3rd January 2024

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have tried Hello Fresh and My Food Bag, I must say I am much more impressed by the quality of the fresh produce we get from My Food Bag. Plus there are always some very appetizing meals on offer each week. An improvement would be to separate produce into individual meals so our children can easily find everything they need to make the meals.”

(My Choice (5 Nights For 4)) - Posted 1 year ago

Hey Andrew. Thanks for taking the time to send us your feedback, we really appreciate it! We are so glad to hear you are enjoying My Food Bag, we will pass on the feedback about making it easier for the whole family to see what kind of goodness is inside!

Posted 1 year ago

“Clear recipes/ good quality ingredients/ good choice of meals/ always delivered on time.”

(Bargain Box (3 Nights For 2)) - Posted 1 year ago

“Great food, awesome recipes but delivery can be problematic. Monday’s delivery are with eggs all smashed and dripping through all other ingredients.”

(My Christmas Classic Large) - Posted 1 year ago

Hey Barbara, thanks for your feedback! We are so sorry to hear about the eggs - if you haven't already, please pop us an email as we would love to try and make this right for you!

Posted 1 year ago

“Loving my food bag. The only feedback that I would give is anything with avocado becomes a challenge as they are so under ripe you need to have that meal later in the week for the avo to ripen however often the other ingredients in that meal are short dated so have to be used earlier in the week. Some of the items in this weeks delivery were very short dated so it was a challenge to use them before the best before dates”

(My Choice (5 Nights For 2)) - Posted 1 year ago

Hey Rachel. Thanks for your feedback! We are so sorry we haven't been able to get the timing of the avocados right! We will pass on your feedback and hopefully some improvements are made :)

Posted 1 year ago

“I have been delighted at how easy it has been to order and receive My Food bag since i began more than 6 weeks ago. The produce has been excellent and i have enjoyed creating the recipes and in turn learning more about how to put a well-balanced meal together for myself and partner to keep us healthy. The packing of the goods could do with minor tweaks to ensure the products arrive in a better state - the recipe cards are often either damaged or wet from being scattered around the box or behind the cool bags and the produce seems to have been flung into the box at times with less care than i expected.”

(Fresh Start Choice (5 Nights For 2)) - Posted 1 year ago

Hey Jules, thanks for your lovely review! We are so glad we have been able to help inspire you in the kitchen. Regarding the lack of care taken when packing, we can't apologise enough for this! We are in the process of implementing a new packing system that will help to create a better-looking box and this should be reflected in the New Year so hopefully you will start to see some improvement! - The My Food Bag Foodies

Posted 1 year ago

“We find MFB great, takes the effort out of deciding what to make each night, we always have something different and eat things we would not usually even think of let alone buy. We have a six-month-old baby and night times are chaotic as it is and taking the thought process out of dinner really does make a huge difference. It also helps having easy to follow instructions as both of us are not chefs (hehe). We will continue to get MFB. Thanks for the variety and the "out of the box" meal ideas.”

(My Choice (4 Nights For 2)) - Posted 1 year ago

Thanks so much for your thoughtful feedback, Courtney! So glad to hear we can help make the chaotic nights a little less stressful. We will let our Development Kitchen know you love the meal selections! - My Food Bag Foodies

Posted 1 year ago

“Only complaint would be - there is not enough food for the number of people especially when you have young adult sons to feed. They are always still hungry afterwards so have to order for extra persons.”

(My Choice (3 Nights For 4)) - Posted 1 year ago

Hi Heather, Thank you for your feedback. Glad to hear you are enjoying My Food Bag. We will pass the feedback about the portion sizes on to our team so we can hopefully review this for the future. If you have any questions, feel free to get in contact! - My Food Bag Foodies

Posted 1 year ago

“We really enjoy the yummy and varied recipes! Convenient and easy to follow recipes and if we're lucky enough to have leftovers a lovely lunch.”

(My Choice (3 Nights For 2)) - Posted 1 year ago

Hey Brett, that's awesome! We are so glad you are enjoying your recipes... happy cooking! - The My Food Bag Foodies

Posted 1 year ago

“Amazing for the convenience! We love that we get our delivery on a Sunday and have all our meals for the week sorted without having to think. Unfortunately, we find the portion sizes could be improved. There is always way too much salad ingredients/slaw/rice/noodles etc. and we end up throwing out quite a lot of these which is what we are tying to avoid by getting my food bag. Meals are always tasty and we love all the sauces and toppings that we wouldn’t think of using ourselves.”

(My Choice (5 Nights For 4)) - Posted 1 year ago

Hey Annalise, thanks for your lovely review! We have sent your feedback onto our Innovations team about the excess salad, thanks for letting us know! We are so glad you are enjoying everything else, we love to help inspire in the kitchen :) - The My Food Bag Foodies

Posted 1 year ago

“It has been really good to try new meals that I wouldn't have normally prepared. Overall ingredients have been of good quality and recipes easy to follow.”

(My Choice (3 Nights For 2)) - Posted 1 year ago

Hey Yvonne, thanks so much for your lovely review! We are so glad you have enjoyed using My Food Bag so far :) - The My Food Bag Foodies

Posted 1 year ago

“Good variety of vegetarian meals and they are delicious! Only draw back is the portion sizes are a bit big for everyday, I get the 2 person meals and split them to have for tea and then the leftovers for lunch the next day and it feels like a LOT of food.”

(My Plant Power (4 Nights For 2)) - Posted 1 year ago

Hi Rachael. Great to hear you have been loving the meals! Thanks so much for taking the time and passing on this feedback! - The My Food Bag Foodies 🥕

Posted 1 year ago

“The menus are always very yummy. Enjoyed by EVERYONE in the family. Love how easy it is to make the meals especially when I am working Nightshifts.”

(My Choice (3 Nights For 2)) - Posted 1 year ago

Hey Sharon, we are so glad you and your family enjoy My Food Bag! Thanks so much for your kind review :-) - Georgia Lemonade

Posted 1 year ago

“Love being able to pick the meals. Some times a bit carb heavy and I feel like I’m constantly throwing out rice!”

(Bargain Box (4 Nights For 4)) - Posted 1 year ago

Hey Jane! Thanks so much for your review. Be sure to rate your recipes in your account area as this is the best way for our Development Kitchen team to understand what our Foodies do and don't like :-) - Georgia Lemonade

Posted 1 year ago

“Great food all the family enjoys”

My Food Bag 4 star review on 15th November 2022

(Bargain Box (3 Nights For 4)) - Posted 1 year ago

“Easy to prepare and delicious recipes for the whole family. It definitely makes my life easier and means we get a better variety of food rather the same meals all the time.”

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

“Great meals to make with super easy instructions to follow. Always have leftovers for the lunches which is great!”

(Bargain Box (3 Nights For 2)) - Posted 1 year ago

“Makes life so much easier! Loving the convenience of having a plan for the week, and the ingredients to go with the plan :-) The increased range of healthy and vegetarian options has been excellent, we have learned a lot in terms of ideas for dinners, thank you”

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Kia ora Wanda, thanks for your lovely review, glad to hear you are enjoying the convenience and recipes. -Bargain Box

Posted 1 year ago

“Easy, tasty recipes and so much flavour. A great way to manage your dinners when time poor. Really enjoying them!”

(Fresh Start Choice (4 Nights For 1)) - Posted 1 year ago

“Love the selection of recipes and quality of the food. Wish there was less single use plastic (herb trays specifically as they can’t be recycled where i live). Also think the soft plastic return courier bag should be discounted since they contribute the plastic to it.”

(My Choice (3 Nights For 2)) - Posted 1 year ago

“Variety of recipes to choose from. We love how things are packed in the box, cold stuffs are in a separate box and the design of the box is great. We reuse the box to store our stuffs i.e. Kids toys etc. We used to be with Hello Fresh and switched to My Food Bag and loving it ❤️”

(My Choice (3 Nights For 2)) - Posted 1 year ago

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My Food Bag is rated 4.7 based on 4,270 reviews