Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love Napoleon Perdis lipsticks, again I was not disappointed with the colour of the liptick that I recently ordered”

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“Fabulous! I love the two lipsticks !”

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“I love no other lipstick more than Divine Goddess Niki. Please do not discontinue this colur ever again!!! Thank you for the Primer sample. I like that as well. B”

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“Absolutely loving the new range I just brought. Blusher and lip gloss. All looks very glam. Easy to apply, and stays on. New eye pencil glides on easily.”

Napoleon Perdis 5 star review on 20th January 2021

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“I received my eye lashes and they look different to what I had purchased. Quite disappointed that they are so long and made of feathers?! I attempted to put them on and they are so itchy and uncomfortable I won’t be buying lashes from napoleon again.”

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Hi Rebecca, We're very sorry to hear about your recent experience ordering online. Please contact our customer service team at experience@napoleonperdis.com with your order number and product details and they will be able to assist you further. Best, NPHQ

“Love Napoleon. Make up’s comfort factor is 10/10. I’m new to Napoleon, and I won’t go back!”

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“Only use a couple of products but these have always been great.”

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“I love the quality of Napoleon products. I have sensitive skin and these I have found to be the best for me. I have been using Napoleon for over 10years and will continue to use them. I have also converted my Mother and Sisters onto the products and they have been using them for some time.”

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“Not impressed purchased eyeshadow kit online and brush only to be emailed 2 weeks later no stock”

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Hi there, thank you for your feedback. We're sorry to hear about your recent online shopping experience. We sincerely apologise for any inconvenience caused. Please reach out to us on exerpience@napoleonperdis.com as we would love to sort this out for you. Kind regards, NPHQ

“just love the product ❤”

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“Excellent service wonderful products - very happy”

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“I love what I ordered. Just one thing the courier company star track came to drop off my delivery but I wasn’t home. I called them the following day and they said the distributors Napoleon use the goods couldn’t be left in a safe and that I had to be home for the day to ensure I’d get the delivery. Is this true? Thank You”

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“I love the Nepolean Stroke of Genius Liquid Cashmere Foundation. The coverage is flawless without being oily or heavy on the skin. It's long-lasting and affordable.”

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“The colour is amazing and it arrived fast”

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“I love my products. However, my foaming cleanser had totally leaked! I will be taking it back to the Midland Store to try and get it swapped out, as there is quite a bit of product that I can't use now.”

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Hi Belynda, Thank you for your time on the phone earlier, and for contacting Napoleon Perdis. Once again, we do apologize for the condition of the product that yo ordered. We can understand how inconvenient this would be so are more than happy to send you a replacement of the faulty product you received. If we are able to assist with anything further, please don’t hesitate to contact us again. Best Regards, NPHQ

“I am in Love with the rose gold blush! So happy It arrived within a few days. Told a few of my friends about it and they placed an order straight away. 😊”

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“I love Napoleon perdis products and am so happy they are back! The sheer genius foundation stays put all day and night it’s amazing! the camera finish dries really quickly on the skin so you have to be quick but it is well worth it for the flawless finish it provides!”

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“Love the products and the selection”

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“I received my order with items missing. I contacted NP straight away & was asked to send pics of what I received. I did this and have been able to get further response”

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Hi Melanie, thank you for your review. Apologies for the delay, we can confirm that our team has since confirmed with you that they have arranged for replacement lash sets to be sent to you along with a complimentary gift of a Curl Gurl Eyelash Curler. Please do not hesitate to contact us again at experience@napoleonperdis.com if there is anything further we can assist you with. Kind regards, NPHQ

“All the products are just so awesome! I need it all x”

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Napoleon Perdis is rated 4.7 based on 1,940 reviews