Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,909 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love the products”

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“Love the colours in the Naughty & Nice Pallet, the better not put matte lipstick colours are perfect and the brushes are so soft!”

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“Love the products. My two favs are the pore minimizer primer and the Aphrodite red lipstick - finally found a shade of red that suits me...”

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“Love Napoleon Perdis products and recommend them. Excellent online service and very prompt delivery.”

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“I have been using your stick foundation for years and love it! I’ve been using the shade look 3. But for the winter months I feel I need a little lighter shade. I have tried the look 2b But I feel it’s a little too Rosie for my complexion. Should I try look 2? I wasn’t sure if when the letter “b” is behind the number that means it’s a Rosier shade. Can you please explain so I can make my next purchase? Thank you 😊”

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“Great colour”

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“Love the products and always very fast service!”

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“Long lasting perfect coverage Been using the same products for over 10 years with no reason to change”

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“Amazing products, long wear and easy to use.”

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“Very pleasant staff member”

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“I just love the camera finish foundation and after discovering that I am not able to purchase anywhere in my town, found the online shopping & quick delivery time just perfect, just in time for Christmas. Thank you”

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“Very happy with the products. Very easy ordering and fast delivery. Thank you.”

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“Foundation is completely wrong colour even with putting in my current foundation i am using and going by what was recommended but thats also my fault for not knowing what colour I needed. Everything else is fantastic”

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“I love the Pale Rider eyebrow pencil as it is perfect for my skin tone and my hair colour. However I miss greatly the Terracotta Red lip liner that you have deleted. I have been buying it for years now and of all the ones to delete you chose that one. I have great difficulty now in finding a lip liner to match the Terracotta. Ordering with Napoleon is easy and fuss free, thank you! please think about bringing Terracotta Red lip liner back????? please.. Paula, Merry Xmas”

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“I am a new customer. I tried a sample of the Auto Pilot Black truffle primer and i loved it so i got onto the Napoleon Perdis Website to purchase. After browsing the website I saw that if i spent $99 I would receive a GWP by memory i think it was a bag, then I saw if i spent over $200 I would also receive another GWP, So i loaded up my online cart, spent well over $200 and I did not receive any gifts with purchased as advertised. I received a sample but thats it. I was very disappointed. The sample i received was No Panic under eye patches, and i loved them so, back online and purchased a set of them and also bought a new foundation - Advanced Mineral makeup Look 2. This is a horrible foundation. Perhaps the worst I have used. It doesnt spread, Its thick, hard to blend and looks awful. Waste of money. After 2 disappointments I will not be a returning customer anymore.”

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Hi Belinda, Thank you for your review. We're sorry to hear you are disappointed with your recent experiences with us. Regarding the tote bag gift-with-purchase, as per the terms and conditions, an order needed to be $99 or more plus contain one of our limited-edition Holiday collection products in order to be eligible. Regarding the Ultimate Contour Palette step-up offer, we can confirm that your order was eligible for this but for some reason the product did not get added to your bag - we apologise for this. As a gesture of goodwill, we would be happy to send you a complimentary Ultimate Contour Palette - if you could please email us at experience@napoleonperdis.com with your shade preference (see options here https://napoleonperdis.com/products/the-ultimate-contour-palette) and best postal address, we will arrange for one to be sent out to you. Regarding Advanced Mineral Makeup, it is a light coverage, demi-matte finish foundation. This means that if you have a normal-dry skin type, this foundation is going to make the skin quite matte and you may have trouble with fluidity/spreadability, as mentioned. We recommend applying this foundation with a damp beauty sponge or a buffer brush in a stippling motion, rather than swiping the product on. This will allow you to distribute the foundation evenly and lightly, as intended with a foundation with this kind of texture and finish. We appreciate that choosing a new makeup product, especially foundation, can be tricky! Our Customer Service team is always happy to provide customised product selection and application advice over the phone on 1300 MAKEUP, via Live Chat on our website or via email at experience@napoleonperdis.com. We also offer virtual consultations. Please do not hesitate to contact us if there is anything further we can assist with. Kind regards, NPHQ

“I love love love my game changer flocked sponge”

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“delivery came the next day - super fast thank you”

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“The quality of your products, their packaging and presentation is impeccable. And I always love the bonus gifts which are also of a high quality. The express post arrived the next day of placing my online order. We need a supplier in Toowoomba, Qld!! Thanks Napoleon and team”