Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

Visit Website

Write Your review

Tell us how Napoleon Perdis made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant staff member”

Helpful Report

“I just love the camera finish foundation and after discovering that I am not able to purchase anywhere in my town, found the online shopping & quick delivery time just perfect, just in time for Christmas. Thank you”

Helpful Report

“Very happy with the products. Very easy ordering and fast delivery. Thank you.”

Helpful Report

“Foundation is completely wrong colour even with putting in my current foundation i am using and going by what was recommended but thats also my fault for not knowing what colour I needed. Everything else is fantastic”

Helpful Report

“I love the Pale Rider eyebrow pencil as it is perfect for my skin tone and my hair colour. However I miss greatly the Terracotta Red lip liner that you have deleted. I have been buying it for years now and of all the ones to delete you chose that one. I have great difficulty now in finding a lip liner to match the Terracotta. Ordering with Napoleon is easy and fuss free, thank you! please think about bringing Terracotta Red lip liner back????? please.. Paula, Merry Xmas”

Helpful Report

“I am a new customer. I tried a sample of the Auto Pilot Black truffle primer and i loved it so i got onto the Napoleon Perdis Website to purchase. After browsing the website I saw that if i spent $99 I would receive a GWP by memory i think it was a bag, then I saw if i spent over $200 I would also receive another GWP, So i loaded up my online cart, spent well over $200 and I did not receive any gifts with purchased as advertised. I received a sample but thats it. I was very disappointed. The sample i received was No Panic under eye patches, and i loved them so, back online and purchased a set of them and also bought a new foundation - Advanced Mineral makeup Look 2. This is a horrible foundation. Perhaps the worst I have used. It doesnt spread, Its thick, hard to blend and looks awful. Waste of money. After 2 disappointments I will not be a returning customer anymore.”

Helpful Report

Hi Belinda, Thank you for your review. We're sorry to hear you are disappointed with your recent experiences with us. Regarding the tote bag gift-with-purchase, as per the terms and conditions, an order needed to be $99 or more plus contain one of our limited-edition Holiday collection products in order to be eligible. Regarding the Ultimate Contour Palette step-up offer, we can confirm that your order was eligible for this but for some reason the product did not get added to your bag - we apologise for this. As a gesture of goodwill, we would be happy to send you a complimentary Ultimate Contour Palette - if you could please email us at experience@napoleonperdis.com with your shade preference (see options here https://napoleonperdis.com/products/the-ultimate-contour-palette) and best postal address, we will arrange for one to be sent out to you. Regarding Advanced Mineral Makeup, it is a light coverage, demi-matte finish foundation. This means that if you have a normal-dry skin type, this foundation is going to make the skin quite matte and you may have trouble with fluidity/spreadability, as mentioned. We recommend applying this foundation with a damp beauty sponge or a buffer brush in a stippling motion, rather than swiping the product on. This will allow you to distribute the foundation evenly and lightly, as intended with a foundation with this kind of texture and finish. We appreciate that choosing a new makeup product, especially foundation, can be tricky! Our Customer Service team is always happy to provide customised product selection and application advice over the phone on 1300 MAKEUP, via Live Chat on our website or via email at experience@napoleonperdis.com. We also offer virtual consultations. Please do not hesitate to contact us if there is anything further we can assist with. Kind regards, NPHQ

“I love love love my game changer flocked sponge”

Helpful Report

“delivery came the next day - super fast thank you”

Helpful Report

“The quality of your products, their packaging and presentation is impeccable. And I always love the bonus gifts which are also of a high quality. The express post arrived the next day of placing my online order. We need a supplier in Toowoomba, Qld!! Thanks Napoleon and team”

Helpful Report

“Delivery was very quick”

Helpful Report

“Have not found another product that can compare to Napoleon.”

Helpful Report

“We love the Napoleon products. We were disappointed when we spent over $200 dollars and a number of items from the holiday pack but did not receive the Summer tote bag. Thanks”

Helpful Report

Dear customer, thank you for your review. As stated in the T&Cs, the Friends & Family discount which you applied to your order was not valid in conjunction with any other offer, such as the tote bag gift-with-purchase. If there is anything further we can assist you with please do not hesitate to contact us on 1300 MAKEUP or at experience@napoleonperdis.com. Kind regards, NPHQ

“I love Auto Pilot primer and am so happy it is still available to order online. The order and delivery process was seamless and prompt. Thank you. Naomi”

Helpful Report

“Absolutely love this set of lipsticks. So good to have a color for every outfit!”

Helpful Report

“One of my absolute favourite skincare and make up brands! Love my Napoleon!”

Helpful Report

“Beautiful lipsticks- I’ve tried so many that are drying, that change colour on my skin or just don’t stay on. The Devine Goddess lipsticks stay put all day, feel wonderful and the colour stays just the way it started!”

Helpful Report

“Love the eyeliner, smooth and silky eye defining.”

Helpful Report

“Great coverage from foundation. Very easy to shop online and received my products the next day! Good service”

Helpful Report

“I’ve been using Napoleon makeup for over 14 years and have always been satisfied with the products. In particular, the Black Truffle primer, and China doll foundation. Just amazing!”

Helpful Report

“Favourite products still available online with speedy delivery and easy web navigation.”

Helpful Report

Napoleon Perdis is rated 4.7 based on 1,940 reviews