Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,909 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love the Napoleon products. We were disappointed when we spent over $200 dollars and a number of items from the holiday pack but did not receive the Summer tote bag. Thanks”

Helpful Report

Dear customer, thank you for your review. As stated in the T&Cs, the Friends & Family discount which you applied to your order was not valid in conjunction with any other offer, such as the tote bag gift-with-purchase. If there is anything further we can assist you with please do not hesitate to contact us on 1300 MAKEUP or at experience@napoleonperdis.com. Kind regards, NPHQ

“I love Auto Pilot primer and am so happy it is still available to order online. The order and delivery process was seamless and prompt. Thank you. Naomi”

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“Absolutely love this set of lipsticks. So good to have a color for every outfit!”

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“One of my absolute favourite skincare and make up brands! Love my Napoleon!”

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“Beautiful lipsticks- I’ve tried so many that are drying, that change colour on my skin or just don’t stay on. The Devine Goddess lipsticks stay put all day, feel wonderful and the colour stays just the way it started!”

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“Love the eyeliner, smooth and silky eye defining.”

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“Great coverage from foundation. Very easy to shop online and received my products the next day! Good service”

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“I’ve been using Napoleon makeup for over 14 years and have always been satisfied with the products. In particular, the Black Truffle primer, and China doll foundation. Just amazing!”

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“Favourite products still available online with speedy delivery and easy web navigation.”

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“Great products and great recommendations from Chloe :)”

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“Love them just hard to get in store atm .”

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“Quality products, super fast service & postage!!”

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“Beautiful products”

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“Top notch!”

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“Fast an Efficent”

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“Very quick Delivery thanks! Love the face wipe cleaners but do find that the plastic opener always falls off before I have finished the pack.”

Helpful Report

Dear customer, thank you for sharing this feedback with us, we'll be sure to pass it on to our Product Development team to investigate. Kind regards, NPHQ

“Great service, easy to order online and speedy delivery”

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“Much too expensive. Wrong colour lipstick purchased! I asked for a colour that was dis continued and (pink) and someone told me the burgundy that I purchased was a close match!”

Helpful Report

Hi Jane, thank you for your review. We are sorry to hear you are unhappy with your DéVine Goddess Lipstick in the shade Olympia. While we currently don't have anything exactly like Minimalips in Sleek, we can recommend applying DéVine Goddess Lipstick Olympia with our Lip Pencil in Pink Slip or Mauve Minx (https://napoleonperdis.com/collections/lip-liner/products/lip-pencil) to achieve the pink shade that you are after. A lip liner which is too deep or nude will emphasise the burgundy colour that you are seeing from this lipstick's berry shade. Other techniques to help achieve a lighter shade include lightly pressing the lipstick on the lips rather than using an opaque swiping technique. You could also try applying the lipstick with a lip balm or lip gloss to sheer it out. Lastly, you could also try applying it with a lip brush. We hope this helps! If there is anything further we can assist with, please don't hesitate to email us at experience@napoleonperdis.com or phone 1300 MAKEUP. Kind regards, NPHQ

“I actually haven't received my package yet. I placed my order on the 29th. Should it be here soon?”

Helpful Report

Hi Ashlee, thank you for your review. We're sorry to hear that your order has not arrived yet and apologise for any inconvenience caused. As your order was placed during our Big Beauty Weekend Sale, it may take longer to arrive due to high demand. We have followed up with our shipping carrier and have sent a shipping update to your email address. If there is anything further we can assist you with, please do not hesitate to contact us experience@napoleonperdis.com. Kind regards, NPHQ

“Love the cosmetics and very impressed with the staff and extremely quick delivery, especially in this time of Covid 19 delivery slow downs.”

Helpful Report

Napoleon Perdis is rated 4.7 based on 1,909 reviews