Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

Visit Website

Write Your review

Tell us how Napoleon Perdis made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and great recommendations from Chloe :)”

Helpful Report

“Love them just hard to get in store atm .”

Helpful Report

“Quality products, super fast service & postage!!”

Helpful Report

“Beautiful products”

Helpful Report

“Top notch!”

Helpful Report

“Fast an Efficent”

Helpful Report

“Very quick Delivery thanks! Love the face wipe cleaners but do find that the plastic opener always falls off before I have finished the pack.”

Helpful Report

Dear customer, thank you for sharing this feedback with us, we'll be sure to pass it on to our Product Development team to investigate. Kind regards, NPHQ

“Great service, easy to order online and speedy delivery”

Helpful Report

“Much too expensive. Wrong colour lipstick purchased! I asked for a colour that was dis continued and (pink) and someone told me the burgundy that I purchased was a close match!”

Helpful Report

Hi Jane, thank you for your review. We are sorry to hear you are unhappy with your DéVine Goddess Lipstick in the shade Olympia. While we currently don't have anything exactly like Minimalips in Sleek, we can recommend applying DéVine Goddess Lipstick Olympia with our Lip Pencil in Pink Slip or Mauve Minx (https://napoleonperdis.com/collections/lip-liner/products/lip-pencil) to achieve the pink shade that you are after. A lip liner which is too deep or nude will emphasise the burgundy colour that you are seeing from this lipstick's berry shade. Other techniques to help achieve a lighter shade include lightly pressing the lipstick on the lips rather than using an opaque swiping technique. You could also try applying the lipstick with a lip balm or lip gloss to sheer it out. Lastly, you could also try applying it with a lip brush. We hope this helps! If there is anything further we can assist with, please don't hesitate to email us at experience@napoleonperdis.com or phone 1300 MAKEUP. Kind regards, NPHQ

“I actually haven't received my package yet. I placed my order on the 29th. Should it be here soon?”

Helpful Report

Hi Ashlee, thank you for your review. We're sorry to hear that your order has not arrived yet and apologise for any inconvenience caused. As your order was placed during our Big Beauty Weekend Sale, it may take longer to arrive due to high demand. We have followed up with our shipping carrier and have sent a shipping update to your email address. If there is anything further we can assist you with, please do not hesitate to contact us experience@napoleonperdis.com. Kind regards, NPHQ

“Love the cosmetics and very impressed with the staff and extremely quick delivery, especially in this time of Covid 19 delivery slow downs.”

Helpful Report

“Gift packs are lovely presented.”

Helpful Report

“Absolutely love the foundation and powders. So easy to blend for perfect coverage.”

Helpful Report

“they have a great natural coverage”

Helpful Report

“Love this time of the year with special little gift ideas (for self) online we get full stocked range and the gift with purchase. Happy as!”

Helpful Report

“My most recent purchase was a 24R buffer brush. On the first use it was leaving bristle hair all over my face to the extent that I had to switch back to my cheap brush. I am very disappointed as I feel purchasing a good quality brush this should not occur.”

Helpful Report

Hi Rachel, thank you kindly for taking the time to leave a review. We're sorry to hear about your experience with your new brush. It sounds like the brush may be faulty; we would be more than happy to send you a replacement if you could first please email a few clear photos of the brush and bristle to experience@napoleonperdis.com so that our Product Development team can investigate the brush density. Kind regards, NPHQ

“Easy application and beautiful coverage, been using for Ten years and absolutely love it”