Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,938 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Makeup turned out amazing and staff is very polite.”

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Amazing News. Thanks for your feedback. Love NPHQ x

“The service from Swetah was awesome. She was able to colour match well and the make up lasted well all day. I did not have any breakouts either so feel it was very hygenic. I did feel the types of products available were a bit limited but left happy enough. Downside was timing, I arrived on time however Swetah saw me 15min after my appointment booking and my appointment also took 60min instead of 45min. I usually wouldn't mind but I was a little pressed for time and this increased my delay by 30min excluding time to pick products. I feel this could have been mitigated if the store had arranged a second staff member to manage any customers coming in. Swetah was otherwise very kind, and did a wonderful job! I appreciate her taking time to look after me.”

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We are thrilled to hear of your experience with Swetah and appreciate you taking the time to provide us feedback. We hope to see you again soon Love NPHQ x

“The service was second to none. Cayla texted me prior to discuss our appointment and I was able to add more of my friends for makeup, she even accommodated us by starting before hours and adding multiple makeup artists. The makeup was amazing, everyone commented how good it looked. The makeup price being redeemable on products is unreal, purchased some really good products. So unbelievably happy and will definitely be back if I’m ever in Sydney!! Thankyou girls for making our morning so great and making us look a million bucks! 🫶”

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Hi Alix, We are delighted to hear about your recent experience with Cayla! We appreciate you taking the time to send us this excellent feedback! We can't wait to see you again soon. Love NPHQ x

“Stephanie was amazing beautifully done makeup for my daughters formal her exceptional customer service made her look and feel like a princess”

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Hi Caroline, We are delighted to hear about your recent experience with Stephanie and can't wait to see you again soon. Love NPHQ x

“Zoe at Kotara did an amazing job and did things that made my features stand out and helped with decisions because I don’t usually wear much makeup, would definitely go back”

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We are delighted to hear about your recent experience with Zoe and can't wait to see you again soon. Love NPHQ x

“Zoe at kotara was amazing and very accomodating! She added and changed so suit my preferences, my makeup is amazing!!”

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Hi Hilary, We are delighted to hear about your recent experience with Zoe at Kotara! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Bella was AMAZING. I had a couple of pics for smokey eye and nude lips and she nailed it. Make up stayed on from 11am thru to 2am. Thank you again.”

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Hi Isabelle, We are delighted to hear about your recent experience with Bella and can't wait to see you again soon. Love NPHQ x

“Got my formal makeup done at Kotara by Zoe and she was amazing. She listened to my suggestions while also explaining all the steps and giving her recommendations. Would absolutely go back to her.”

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Hi Layla, We are thrilled to hear of your experience with Zoe at Kotara. Thanks for your feedback. Love NPHQ x

“Zoe from Kotara done my glam makeup. Zoe did a really amazing job. I am someone who doesn’t wear makeup often. Zoe helped with absolutely every decision when I had no idea. Thanks so much - I feel amazing”

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Hi Tenelle, We are thrilled to hear of your experience with Zoe at Kotara, and can't wait to see you again soon. Love NPHQ x

“I recently had the most incredible makeup experience at David Jones in Adelaide City, and I absolutely have to share it! From start to finish, the service was nothing short of exceptional. The talented and delightful Hannah took care of me, and I truly couldn’t have asked for a better artist. Her expertise, attention to detail, and warm, friendly approach made me feel completely at ease. Hannah crafted the perfect look for me, tailoring everything to my style and preferences while offering great tips and advice along the way. The whole experience was so luxurious—Hannah's skill with makeup is unparalleled, and she made sure I left feeling like a queen. If you're looking for the best makeup service in Adelaide, I highly recommend seeing Hannah at David Jones! You'll not only get a gorgeous, flawless look, but you'll also enjoy an unforgettable, pampered experience. Simply amazing!”

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Hi Chanel, We are delighted to hear about your recent experience with Hannah at our counter at David Jones Adelaide City! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Suzi is the most experienced makeup artist. Thank you always.”

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Hi Caroline, We are thrilled to hear of your experience with Suzi. Thanks for your feedback. Love NPHQ x

“Zoe was fabulous during session at Kotara. So happy with makeup for my Xmas party tonight.”

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We are thrilled to hear of your experience with Zoe. Thanks for your feedback. Love NPHQ x

“Joyce was amazing! Beyond talented and fast. Absolutely loved my makeup!”

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We are thrilled to hear of your experience. Thanks for your feedback. Love NPHQ x

“Hannah at ACP was fabulous. Extremely professional. Colour choices are perfect and she was a pleasure to spend time with while she did my makeup. Exceptionally happy with the result 🥰”

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Hi Helen, We are delighted to hear about your recent experience with Hannah and can't wait to see you again soon. Love NPHQ x

“Zoe at Kotara was absolutely phenomenal! So happy with the final look and she was so lovely and personable. Thank you Zoe ❤️”

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Hi Heather, We are delighted to hear about your recent experience with Zoe at Kotara! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Hannah ACE - amazing!”

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Amazing News. Thanks for your feedback. Love NPHQ x

“I recently had a make-up application on the at your Fountain Gate store. Keely went over and beyond in her customer service. 10/10 Napoleon!”

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We are delighted to hear about your recent experience with Keely at Fountain Gate! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Amazing service! Hannah was fantastic”

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Hi Kelly, We are thrilled to hear of your experience. Thanks for your feedback. Love NPHQ x

“Great natural makeup”

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Amazing News. Thanks for your feedback. Love NPHQ x

“Jamie did an amazing job”

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Amazing News. Thanks for your feedback. Love NPHQ x

Napoleon Perdis is rated 4.7 based on 1,938 reviews