Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

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“Fastest order and delivery time I have experienced! I received my primer in the post the day after ordering online!”

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“Superior quality makeup with a beautiful finish. Fast delivery. I’m a returning customer..”

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“Love the new products Love the skin care range And love that you use couriers to get things delivered quickly.”

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“I like using these products They are quite light on the skin”

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“Great products.So happy with the order.Very happy especially with the SMP 11”

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“Excellent products combined with excellent service! Never ever I'm going to change the brand and remaining a loyal customer.”

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“Absolutely adore and love the products. The products are of a high quality. Recommend using them to friends and family all the time.”

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“Erin whom I dealt with was extremely professional and an asset to your company”

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“Love my new foundation, it’s light and not heavy where you feel you have make up caked on. It covers my blemishes and gives an all round glow. I’m in love. Delivery was soooo fast,”

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“Love the products, I have been using them for over 10 years, Although I find that the Napoleon website isn’t user friendly especially when there is sales on or limited offers, it’s easy To fill your shopping basket although when you get to the payment process it will not take payment.”

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“Beautiful products”

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“Love your products auto pilot, camera finish and blush the only make up i use”

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“Hi , I loved my products. I loved the package and the color sooo much. Is there an advisor as to advise me which products would suit me better or even get a make up done Based on what I need ? I really love your products so much and before I make another big purchase I would like my make up done or have some advice. Thank you.”

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Hi, thank you kindly for your review. We offer makeup consultations in our stores. You can find more information about our in-store makeup services at this link and you can also book online: https://napoleonperdis.com/pages/makeup-services. Alternatively, our Makeup Artists are available to offer personalised product selection and makeup application advice over-the-phone and via Virtual Consultations conducted using live video chat. These services are available 9am – 5pm (AEST) Monday to Friday and you can access them via phone on 1300 MAKEUP (1300 625 387) or via the Live Chat service on our website. Best, NPHQ

“Excellent quality face products as my skin is very sensitive plus I was recommended for Napoleon many years ago at modelling school. Great comfortable and good for covering blemishes etc giving life to the skin.”

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“Fantastic service. I received exactly what I ordered within a couple of days.”

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“I like the accurate descriptions of the products and the fact that they are gentle on the skin and last well”

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“Fantastic! Absolutely love Napoleon Perdis cosmetics”

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“Received half my order Still waiting on a foundation stick and can’t get an answer as to where it is”

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“Very good products, quick delivery and good tracking. Very happy shopping Napoleon.”

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“I very much appreciated online chat to help me choose my needs of makeup. Though the China doll foundation does not work with coverage like i wanted unfortunately. also i chose the wrong colour of The One but obviously opened it andused it not knowing so can't return?”

Helpful Report

Hi Lisa, thank you for your review. We're sorry to hear you haven't been able to achieve full coverage with China Doll Foundation. We do recommend ensuring that a suitable base is applied beneath the foundation, such as a makeup primer, as some moisturisers can leave a hydrating residue that does not allow for the maximum coverage to be achieved. Apply the foundation with a dense bristled brush, like our Buffer Brush 24r - a brush that is not so dense will achieve a lighter, softer coverage. Apply the foundation in sections, rather than all at once and then blending as this can cause the product to slightly dry in areas before you get a chance to blend it out. If you need any further assistance, please do not hesitate to contact us on experience@napoleonperdis.com or at 1300 MAKEUP (1300 625387). Regarding The One Concealer, please contact our customer service team at the same contact details and they will be able to assist you further. Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,940 reviews