Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,910 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,910 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Napoleon products are great. Their support is amazing.”

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“There is never stock of basic eyeshadow colours in light browns etc and China’ doll foundation in look 2”

Helpful Report

Hi Melissa, thank you for sharing your feedback. We’re sorry to hear this has been your experience with Napoleon Perdis. Our business came under new ownership approximately a year ago and we have been fortunate to be able to really focus on what is important to our customers since then. We have been working hard to bring back out-of-stock products - and develop new ones! China Doll Foundation Look 2 came back into stock in December 2019 and just last month 25 shades re-joined our eyeshadow collection. We don’t foresee long term out-of-stocks being an issue in the future and we hope this gives you confidence in being able to access the Napoleon Perdis products you love. Please do not hesitate to contact us at experience@napoleonperdis.com, over-the-phone on 1300 MAKEUP (1300 625387) or via Live Chat on our website if you would like any further information or personalised guidance from our Makeup Experts about our products. Kind regards, NPHQ

“I am really happy to have found products that my skin has no objection to - thanks Napoleon”

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“you dont have the colour I use and have used for years in stock - been out of stock for months now. Bring back sheer genius foundation please!!!”

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“I love using Napoleon products on my skin, it gives me greater confidence in my appearance and is a quality product.”

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“Always very happy with my purchases Colours are great and also suit older women Keep it up please thank you 😊😊😊 Anne woods”

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“I always receive such great customer service when asking questions online and the online process is so easy too, plus orders come so quickly which is also great :) Love the emails with specials as well! The products are amazing - can’t imagine using anything else!”

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“I just love all of your products. I was so sad when you closed your Westfield Burwood store, but very happy that you were still available on the line. Thanks for the beautiful make up and brushes! x”

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“i have brought on line and in store and all i can say is what great service i got 10/10 and when i brought off line very fast postage.I love all your products.”

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“Great product”

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Napoleon Perdis is rated 4.7 based on 1,910 reviews