Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,930 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,930 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 24th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cosmetic good nicely packaged. The free sample could have been more generous ( only I’ve absolutely sachet) especially if u want us to buy more products”

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“The products are fine. I was able to get them very quick. The only thing that was disappointing, I was told I was getting a free gift, showed a jar of cream then I received a small sachet. That is very misleading.”

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“After being introduced to these products some years ago I continue to use them as they are of good quality and a very economical for a brand name.”

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“Napoleon Perdis foundation is my go to foundation. It feels silky smooth and colour is matched perfectly to my skin tone. Looks flawless. Price is a little up there though. Ease of purchasing online is a benefit also.”

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“Very good quality products that deliver.”

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“Overall great products”

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“Always good quality and easy to use. The foundation I bought was too dark however. It is too hard to buy foundation on line. Do you have small sample sachets so that the right colour can be found by trying it on like in the shop?”

Helpful Report

Hi John, Thank you for your review. We are unable to provide samples, however, we recommend that you visit your nearest Napoleon Perdis retailer to try our products with the assistance of our makeup artists. If this is not convenient, please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Best, NPHQ

“Love everything that I bought, but disappointed that some of the merchandise out off stock, & some discontinued,. (Eye serum).”

Helpful Report

Hi Miriam, Thank you for taking the time to leave your feedback. We have passed this feedback onto the relevant departments for their review. Thanks again! Best, NPHQ

“The Look 2 Foundation Stick make up is the absolute best foundation I have ever bought. It goes on smoothly and provides complete but, natural coverage blending into the skin well. I have tried liquid, powder and other stick foundations in all price ranges and none compare to Napoleon Perdis. I often receive compliments on my skin and I am in my 60's. have been using this product for many years and the only drawbacks are availability and price. This Foundation stick used to be available at retail stores such as Ulta and Sephora and online at other retailers, however, now it is only available from the company in Australia. Of course this makes it somewhat difficult to obtain. Also, if the price was a little lower ( even by $10 or $15) I would be buying two at a time instead of one. Thanks so much for asking for my opinion and I am hopeful that I will always be able to purchase this product.”

Helpful Report

Hi Patricia, Thank you for your lovely words. We are delighted to hear you love our Foundation Stick as much as we do! We appreciate you taking the time to provide some suggestions regarding our products and I have passed this onto the relevant department. Thank you again! Best, NPHQ

“See review below for foundation.”

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Hi Wendy, Thank you for the review! Best, NPHQ

“I love your products but it takes days before i receive delivery ! Adore Beauty offers next day delivery so i always tend to use them now”

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Hi Tam, Thank you for your review. We hope you enjoy your most recent order. Best, NPHQ

“Love my products but was a little disappointed when a “gift with purchase” came out a few days after I ordered! 🥺”

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Hi Joanne, Thank you for taking the time to leave your feedback. We are so glad to hear you are loving your products within your recent order. We regret to hear your disappointment regarding our promotions. To find all current offers when you are placing an order, please check out the Offers page on our website or subscribe to our newsletter to stay up to date. Thank you again for taking the time to provide your feedback. Best, NPHQ

“overall good products”

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Hi Beauty, Thank you for your support! We can't wait to have you shop with us again. Best, NPHQ

“Product itself is great. The inside concealer pot from the start is not stuck into the outer case. Falls out each time I use. A little annoying, however a terrific concealer.”

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“Thankyou products were as expected the only problem I encountered were my parcel was sent to Post Office and I didnt know. I would have assumed that they would put a notice in my letter box to advise me. I realized when I went to contact you about slowness of delivery that there was a email telling me to go to post office to collect. Is this the new way if so I will be aware in future. Two to three weeks waiting. I dont check my emails too often. Could be my fault. Leonie W.”

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“Its the best I've found Quite good coverage I,m not an experienced make up applier”

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Hi Gail, Thank you for your feedback. We are glad to see you are enjoying your products. Best, NPHQ

“One of your make up artists used this product on my face and I was most impressed so I bought it”

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Hi Christine, Thank you for taking the time to provide this lovely review. We hope you enjoy your order! Best, NPHQ

“Great service. Did try to buy two packages but wasn’t able to so ended up paying for two shipments, otherwise perfect, (it could be that I am an inexperienced user).”

Helpful Report

Hi Julie, Thank you for your feedback. If you would like to provide further detail to experience@napoleonperdis.com, our Customer Service Team would love to hear from you. Best, NPHQ

“Your products caters for diversity, its affordable and really trendy. I have been using yours for about 2 years now and am totally hooked. Thanx Napoleaon for changing my outlook on the world of makeup.”

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Hi Candice, Thank you for taking the time to send through your lovely review. We hope you enjoy your new products! Best, NPHQ

“I started using Napoleon when I had a special occasion and would get my makeup done. I love the foundation a stroke of genius, it is such a great product. I also use a blush, lip gloss, cream eyeshadow stick. Great when I buy online and they have free shipping at times too.”

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Hi Debbie, Thank you for taking the time to provide your glowing review! We hope you enjoy your most recent order. Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,930 reviews