Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,909 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction and quick to deliver product, love free freight for VIC during COVID that is why I went online for my lippy Thanks”

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“Caters for a variety of skin types , moisturising and long lasting. Best concealer pallet.”

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“Great customer service and quick postage 👍🏼”

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“Good quality cosmetics at a realistic price! Jude”

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“Love the lip pencil. Always my go too...stays on all day and sometimes wear as is with no lipstick.”

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“The products were fantastic as usual. Speed of delivery was outstanding!”

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“I can’t live without the perfect smudge of Napoleon’s brown sugar pencil. I always get asked what eyeliner I use and I’m proud to say it’s an Australian brand.”

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“Superbly marketed - would prefer products to be in a pump or tube for easier application i.e clear gel in a white pot - very hard to see it and it can drop off the applicator prior to applying it”

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Thank you for your feedback, Debra - we will share this with our Product Development team! Best, NPHQ

“Everything I ordered from the nail vanish to the gold glitter eyeshadow were outstanding. Beautifully wrapped and turned around was very quick. Prices were brilliant. Going to order again”

Napoleon Perdis 4 star review on 31st August 2020

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“The product suits my sensitive skin and it doesent look overdone.”

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“See review below”

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“So happy with my recent purchase”

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“Love the foundation, rouge and pencils.”

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“I like using these products They are quite light on the skin”

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“Love the products, I have been using them for over 10 years, Although I find that the Napoleon website isn’t user friendly especially when there is sales on or limited offers, it’s easy To fill your shopping basket although when you get to the payment process it will not take payment.”

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“Excellent!”

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“I love Napoleon Perdis Cosmetics, the quality of the products are of a high standard, but......the packaging eg. cases, that the products are in - eye shadow, blush, powders - always seem to break very easily and I have to use an elastic band to hold the cases together.”

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Hi Katie, thank you for sharing your feedback - we appreciate your comments. We’re sorry to hear about your experience with our product packaging. We invite you to send photos of the affected products to us at experience@napoleonperdis.com and our team will be able to look into this further for you. Best regards, NPHQ.

“Love the products but find that you are constantly out of stock..”

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Hi Nyssa, thank you for sharing your feedback. We’re sorry to hear this has been your experience with Napoleon Perdis. Our business came under new ownership roughly a year ago and we have been fortunate to be able to really focus on what is important to our customers since then. We have been working hard to bring back out of stock products - and develop new ones! Late last year we were able to return three of our core foundations to our range and just last month 25 shades re-joined our eyeshadow collection. We don’t foresee long term out of stocks being an issue in the future and we hope this gives you confidence in being able to access the Napoleon Perdis products you love. Please do not hesitate to contact us at experience@napoleonperdis.com or on 1300 MAKEUP (1300 625387) if you have any further questions or would like any guidance with product selection or makeup application. Best regards, NPHQ

“So glad to see Off-duty Tinted Moisturiser back!”

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“Love the products but have been disappointed with the offers since being taken out of stores.”

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Hi Cecilia, thank you for sharing this feedback. We still have 30 stores that are open in Australia and have varying offers available most months, both in stores and online. We invite you to keep an eye out for our emails and to follow us on social media so you can be one of the first to know when a gift or offer becomes available. Best regard, NPHQ

Napoleon Perdis is rated 4.7 based on 1,909 reviews