Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,909 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful products”

Helpful Report

“Very quick Delivery thanks! Love the face wipe cleaners but do find that the plastic opener always falls off before I have finished the pack.”

Helpful Report

Dear customer, thank you for sharing this feedback with us, we'll be sure to pass it on to our Product Development team to investigate. Kind regards, NPHQ

“Much too expensive. Wrong colour lipstick purchased! I asked for a colour that was dis continued and (pink) and someone told me the burgundy that I purchased was a close match!”

Helpful Report

Hi Jane, thank you for your review. We are sorry to hear you are unhappy with your DéVine Goddess Lipstick in the shade Olympia. While we currently don't have anything exactly like Minimalips in Sleek, we can recommend applying DéVine Goddess Lipstick Olympia with our Lip Pencil in Pink Slip or Mauve Minx (https://napoleonperdis.com/collections/lip-liner/products/lip-pencil) to achieve the pink shade that you are after. A lip liner which is too deep or nude will emphasise the burgundy colour that you are seeing from this lipstick's berry shade. Other techniques to help achieve a lighter shade include lightly pressing the lipstick on the lips rather than using an opaque swiping technique. You could also try applying the lipstick with a lip balm or lip gloss to sheer it out. Lastly, you could also try applying it with a lip brush. We hope this helps! If there is anything further we can assist with, please don't hesitate to email us at experience@napoleonperdis.com or phone 1300 MAKEUP. Kind regards, NPHQ

“Gift packs are lovely presented.”

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“they have a great natural coverage”

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“This product works well with my skin tone !”

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“I got everything but didn’t get the holiday bag when you spread $99”

Helpful Report

Hi Penny, thank you for taking the time to leave a review. To receive the free Holiday tote bag, an order must be $99 or more and contain one of our limited-edition Holiday packs. You can find more information on these pages https://napoleonperdis.com/pages/offers and https://napoleonperdis.com/policies/terms-of-service. If you need any further assistance, please feel free to contact us on experience@napoleonperdis.com. Kind regards, NPHQ

“Been a long time user of Napoleon Perdis, fabulous I can know buy direct with the company. Shipping was very fast , products always amazing.”

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“very good but hard to find and harder to return or exchange.”

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“Very happy with my purchase however not so much on my gift. I didn't get what I expected and that was the main reason I bought what I did.”

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“Very prompt & good service. Thanks”

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“Always easy & simple purchasing online with Napoleon Perdis!”

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“HI I love Napoleon Perdis and have for ten years. It is always great service but I did not recieve my gift :(”

Helpful Report

Hi Ricki, we're sorry to hear this about your order. Please email us at experience@napoleonperdis.com with your order details and our customer service team will be able to assist you further. Best, NPHQ

“Service is always good, thank you! Website is easy to navigate and the products have high quality.”

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“Excellent quality eye shadow powder - generally stays put and doesn’t crease. I really Wish each Capsule somehow snapped/stacked together with each other?? A good quality applicator would be really useful too!”

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“I love the products that ive opened and used so far. I gave some products to my friend. The only downside was the the little eyeshadow glitter jar had its lid slightly opened so i was glitter bombed. Still finding gliitter on the accompanying products in the bundle i received.”

Helpful Report

Hi Narelle, thank you for your feedback. We're very sorry to hear this about your order. Please contact our customer service team at experience@napoleonperdis.com and they will be able to look into this further for you. Best, NPHQ.

“Great coloured eye liner. Just as described and very fast shipping.”

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“Love the products . Always reliable”

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“Normally I love this brand from make up brushes to lipstick but was left disappointed in the Metalslicks eye-liner.”

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“Four out of five.”

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Napoleon Perdis is rated 4.7 based on 1,909 reviews