Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,909 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

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“Loving all the products!”

Helpful Report

Hi, Beauty! Thank you for your lovely feedback. Best, NPHQ

“As always amazing products”

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Hi Carmen, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“I love Napoleon! I have never been disappointed with any product. Napoleon will always be my favourite cosmetics!”

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Hi Kate, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“love the harmony cheek powders. Gives a lovely healthy glow going through my 3rd one now.”

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Hi Kim, Thank you for your review. We are glad to see you are loving our Harmony Cheek Powders, thanks again! Best, NPHQ

“Sticky, clumpy, and product constantly separating in the bottle”

Helpful Report

Hi, Beauty! Thank you for taking the time to leave your feedback. Please email our Customer Experience Team at experience@napoleonperdis.com regarding your feedback, so we can assist you further! Best, NPHQ

“I have just turned 80 & my go to Auto Pilot is a must (yes @ 80 I still wear make-up proudly) I have just purchased enough to last 6 months thank you for the goodies, I love the Devine Goddess Lipstick Hara Many thanks Elaine”

Helpful Report

Hi Elaine, Thank you for being such a loyal customer and taking the time to provide such lovely feedback! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Best thing for my skin!”

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Hi Celsea, Thank you for your lovely review. Best, NPHQ

“You sent the wrong foundation. But as it was the right colour and I was desperate I kept it. Also was suppose to get a free lipstick and pencil bit I kept trying to order it but the website wouldn't let me.”

Helpful Report

Hi Joanne, Thank you for taking the time to leave your review. We regret to hear you received the wrong product and you were unable to access an offer at the time of your purchase. Our Customer Experience Team have reached out to you directly from experience@napoleonperdis.com to discuss your comments further. Best, NPHQ

“My go to powder, perfect colour match and consistency”

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Hi Victoria, Thank you for your lovely review! We hope you enjoy your most recent order. Best, NPHQ

“I have a question about your Creme Blush product, ‘Save the Coral’. Is Napoleon Perdis actually doing anything towards saving our Great Barrier Reef, the oceans or fighting climate change? Or is this just a particularly cynical product name?”

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“The products were faulty and when I wrote to complain I received no response- I will not buy your products again”

Helpful Report

Hi Susan, Thank you for getting in touch. It looks like you may have missed the emails from our Customer Experience Team, following up your ticket. These came from experience@napoleonperdis.com, we hope to hear back from you soon. Best, NPHQ

“I love this mineral foundation. Have used it for a long time and then couldn’t buy it when the shops closed so am very happy to be able to buy it on line.”

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Hi Cathy, We are so glad to see you are loving our Advanced Mineral Makeup! We are excited to share this product is now available in-store and online. Best, NPHQ

“I order my products and I was kept been notified by the company where the parcel and when it was excepted to be delivered. Well done”

Helpful Report

Hi Laila, Thank you for your lovely review. We hope you enjoy your most recent order. Best, NPHQ

“Delivery is always on time, packing is secure and product are amazing.”

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Hi Emma, Thank you for taking the time to provide your feedback! We hope you enjoy your most recent order. Best, NPHQ

“Fast delivery, good in store service redirecting me to online availability and sales.”

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Hi Susan, Thank you for your lovely comments! We appreciate your feedback on our in-store teams and we can't wait to see you again soon. Best, NPHQ

“Excellent products I am really happy and the products are beautiful.”

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Hi Chontell, Thank you for your review. We appreciate your feedback on our products! Best, NPHQ

“Love Napoleon Perdis! Have always had a great experience with the staff and the cosmetics and top quality”

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Hi Lisa, Thank you for the lovely review. We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

“Love your make-up”

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Hi Amber, Thank you for your feedback. We are so glad to hear you love our makeup. Best, NPHQ

“I love Napoleon products, the quality is not comparable to any other brad of same price range. And the gift was unbelievable!”

Helpful Report

Hi Tania, Thank you for taking the time to leave this lovely review. We are glad to hear you are loving our products. Best, NPHQ

“I have been using Napoleon products since the 1990's. Always reliable! Thanks”

Helpful Report

Hi, Beauty! Thank you for being such a loyal customer! We hope you enjoy your order, we can't wait to see you again. Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,909 reviews